This collection-- dazzling, diverse, sophisticated-- demonstrates the enormous range of her talent between two camps-- alongside such contemporary issues as mortgage debt and medical error.

    Complemented with more than 40 full-colour personal illustrations of the Captain, Life in the Skies will be a valuable and useful guide for air travellers and budding-pilots alike!Captain Lim Khoy Hing is an ex-airline pilot who is passionate about flying, having worked all his life high above the clouds since leaving college. Prior to his retirement from flag-carrier Malaysia Airlines, he was fortunate enough to fly the latest fly-by-wire planes such as the Boeing 777 and Airbus A320, A330 and A340. He has logged a total of 25,500 flying hours, or about 20 trips to the moon and back. Capt. Lim started his flying career in the Royal Malaysian Air Force, having been trained by the Royal Air Force in the United Kingdom in 1967. He served for about 12 years in the service before joining Malaysia Airlines and finished his career with the carrier AirAsia before retiring in 2011.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    Over the past seven years, I have created 19 award-winning romance novels for two international publishers and over 1.2 million copies have been sold in 28 countries around the world in 23 languages. The good news is that romance fiction is as popular as it has ever been. Just look at the Amazon Bestsellers top 100 paid list. It is dominated by romance titles. Writing short romance Kindle books is an ideal home-based business, with minimal start-up costs. You work where and when you choose, writing the kind of romance stories that you love to read –and then publish them for free! What’s more, short fiction is fast to both read and to write. No more procrastination! You can create passive income from day one with short romance stories that only took you a few hours to write. This eBook guides you through an intense Masterclass on the key techniques that you need to start writing short romance fiction, which you can then publish on the Amazon Kindle platform. As a professional romance author, I have broken down the process of writing romance fiction into: A complete nine-step plan packed with the essential information you need to write your own short romance fiction, from understanding the different types of romance categories through to advanced story structure. A proven six-layer character development technique to help you to create compelling three-dimensional characters readers will love! As a bonus, I have included a section with practical advice on how to transform your manuscript into an eBook. This detailed Fast-Track guide has been designed to be around 40 minutes long, which means that there is no filler, just quality information from the start. Your complete starter plan is written in straightforward language and each step has been tried and tested. I know that it works because this is the system that I use to create my own award-winning romance fiction! Take a risk and learn How to Write Short Romance Kindle Books today – it could be the key to a new career and a brilliant entrepreneurial small business. It is much easier than you think. Just take that first step! NEW SPECIAL OFFER! This eBook is part of the ROMANCE SELF-PUBLISHING BOOK BUNDLE (Books One to Three): All the Information you need to Write, Publish and Promote your Romance Kindle Book. Available now at a great sale price. http://amzn.to/1NpEGx2

    This is incidental as it is about neither of those industries in particular. It is about the magic and wonderment of those days as seen through the eyes of a child – my eyes! It is about the days when imagination was the biggest plaything that we possessed. The days when a plastic football provided a whole summer's play. It is about the scrapes that I found myself in and the things that I observed around me, and how they made me feel. All the stories are true and I personally experienced every one of them. The names of the characters have been changed. The reason being that I have no idea of the whereabouts of many of the characters contained within my stories, so I have no way of asking them for their permission to include them in this book. Some have possibly passed away, and it would be unfair of me to mention them without their blessing. Anyone who knows me will know who they are though.

    As seen on the Tonight Show with Jay Leno (twice!) as well as 2 dozen other TV programs, Brian's now the host of the popular online series "Scam School," (downloaded over 1 million times a month, and named by iTunes as a "top video podcast" of 2008 and 2009). ...And THIS is the book that started it all.With 57 killer tricks (and 8 bonus scams), any one of these tricks could win you the cost of a free drink or more... and yet your investment will be LESS THAN 2 CENTS PER TRICK!Short enough to digest in an evening, yet powerful enough to score you free drinks for the rest of your life... "Cheats, Cons, Swindles and Tricks" could be the single best investment of 99 cents you'll ever make.

    The questions are of the highest quality--application level and higher.  This book contains all of the latest alternate format questions and is the only book updated to the latest NCLEX test plan. Study strategies are included with an emphasis on helping at-risk students.  In addition, there is a CD-ROM containing questions that allow students to practice test-taking skills in both a study and review mode, as well as student and instructor resources on the Point. There is the option to package this title with Lippincott's NCLEX-RN 10,000 Powered by PrepU, a powerful adaptive learning system geared to help students prepare for the NCLEX. These 2 products together offer students the perfect practice for the NCLEX-RN exam.

     When Derrick Wolf and Kent Campbell were wounded in battle, they thought the war was over for them. And while the war may have been done with them, the army was not. Of No Value is an unvarnished depiction of the absurdity of war and army life in the early 1970s. From the pitiful treatment received at the army's hospitals to the completion of their service, they were scorned and insulted by the military. The contempt continued at home, this time at the hands of their fellow Americans, who spat and called them "baby killers." Of No Value is a memoir spanning the experiences of two soldiers from the time of their combat injuries to their discharge. It not only captures the ludicrous machinations of the military but also depicts the colorful counterculture life of the United States in the early 70s. Both Wolf and Campbell are Bronze Star and Purple Heart recipients. Wolf is also the author of Boys for Men, a best-selling Vietnam memoir.

    #1 New York Times bestselling author Douglas Preston takes readers on an adventure deep into the Honduran jungle in this riveting, danger-filled true story about the discovery of an ancient lost civilization.

     Badass, snarky heroine. The sexiest demigods this side of Valhalla... You'll find all of this and more in the complete Mortality Bound boxed set. Over 1500+ pages of magic and mayhem, action and humor to keep you up waaay past your bedtime! Stop me if you’ve heard this one: Cupid, Hercules and a shapeshifter walk into a bar… Isabella is a 500-year-old teenage shapeshifter on the run with her boyfriend. She’s being hunted by the world’s elite who will stop at nothing to rip out the knowledge she holds in her head. And to think, a week ago her biggest problem was finding the number to Dominos. Our girl did steal the secret DNA map of mythical creatures. Wonder what she’ll do with that? The combination of what she knows and what she stole might be the key to save her kind from total extinction. Isabella has a choice to make: run in the hopes of finding a peaceful life for her and her love ... or stop and fight for the once-immortal mythical creatures who now roam our world. If you like the Dresden Files, Mercy Thompson series or Buffy the Vampire Slayer, you’ll be helplessly addicted to the Mortality Bites series. *** NOTE: The demigods are definitely sexy (and so are the humans), but this isn’t a reverse harem. This is sassy, fast-paced, action-filled urban fantasy with a hard-fantasy twist. Strap yourself in, because this fast-paced series promises one heck of a thrill ride. Start reading today! This box set contains all five Mortality Bound novels: 1. Fatebound 2. Oathbound 3. Bloodbound 4. Mortality Bound 5. Soulbound PLUS a never seen before novel: The Arc... The Mortality Bound Series takes place in the GoneGod World... an inspiring and unique setting of myths, magic and mischief. But what is the GoneGod World? Four years ago, the gods left. All of them. Their last message to humanity was "Thank you for believing in us, but it is not enough. We're leaving. Good luck." At first no one took them seriously. Until, that is, all the denizens of all the heavens and hells started showing up on people's doorsteps.

    You’ll find detailed chapters about primers, cartridge cases, gun powder, and bullets, explaining in layman’s terms what they are, variations you’ll encounter and the characteristics of each. You’ll also learn the different facets of case preparation: which are necessary and which are optional, and how to do them. You’ll learn some characteristics of gunpowder and which types work best with bulk measurements. There’ll be detailed photos and explanations teaching the process of reloading ammunition. From there you’ll be shown how you can gear up to reload your own ammunition even if you don’t have much money or space.Although most of the book is geared toward metallic cartridge reloading there’s also a chapter on reloading shotgun ammunition. It too, will show you the steps involved and how to become operational with very little money and minimal space requirements.After reading this book the novice reloader will: (a) be capable of making informed choices when purchasing their equipment and components; (b) be able to understand the reloading process and why certain steps are taken or omitted; (c) have a safe, profitable and enjoyable experience from the very beginning.

    

    Chock full of easy to understand instructions and full color pictures for the 24 recipes included, you are sure to succeed with this book, regardless of your skill level. With a few simple ingredients, and a little bit of time, you’ll be making bath bombs in an afternoon. You’re in good hands with this quick and easy guide to showing you not only the basics, but also more fun and challenging recipes like the Fizzy Pops, designed to look like tasty cake pop treats. Taking it a step further she has also included cupcake bath bombs with a sugar scrub topping. Who wouldn't love to make these? This book can be a project for yourself, a gift for a friend, or an enhancement to your knowledge in the world of bath and body crafts. Whatever the purpose, the reader will enjoy!

    

    Are you gutsy enough to try it? Rouse your inner gypsy/rebel with this intimate introduction to van dwelling. It’s stocked with DIY tips and tricks for turning a vehicle into a home (on any budget) and emotional resources to gracefully sidestep the psychological pitfalls of such an unconventional lifestyle. With concrete advice and personal reflection from an experienced solo van dweller, this guide thoroughly covers the basics of everyday life in a van with a refreshing twist of self-empowerment and a whole lotta sass.Topics covered inside: -- vehicle selection-- DIY ideas for customizing your mobile abode-- ventilation-- parking tips-- showering and toilet needs-- safety for solos-- earning an income-- mental health as a van dweller...and much more!