Alternating between site visits and brief historical narratives, this guide tells the story of Washington, DC, from its origins to current times. From George Washington’s Mount Vernon to the Kennedy Center, trek through each era of the federal district, on a tour of America’s most beloved sites. Go inside the White House, the only executive home in the world regularly open to the public. Travel to President Lincoln’s Cottage and see where he wrote the Emancipation Proclamation. And visit lesser-known sites, such as the grave of Pierre L’Enfant, the city’s Botanical Gardens, the Old Post Office, and a host of historical homes throughout the capital. This is the only guide you’ll need to curate an unforgettable expedition to our shining city on a hill.

    Courageous and life-affirming, this is a mother's final gift to her son. My beautiful son, I so wish that I didn't have to leave you now. But believe me, I tried EVERYTHING I could to stay around for you, and for every moment I could eke out of this life. From the start, it was not a fair fight. My cancer was too big, and too aggressive, and we didn't start on a level playing field. You were fourteen months old and at the beginning I was so full of fierce intention that we could get past this. I would lay you in your cot each night and silently intone from my mind to yours, 'I will do this Freddie, I will gladly take whatever they throw at me if it means we can stay together'. In 2016, beloved broadcaster and journalist Rachael Bland was diagnosed with cancer. Shortly afterwards she made the brave decision to share her story, and she spoke with beautiful poignancy through her blog and podcast, You Me & the Big C. Having been told that she only had a matter of months left to live and writing this in what was sadly her final days, Rachael brings her warmth, courage and humour to the page in this heart-warming and heart-breaking story. Part memoir, part advice, For Freddie beautifully encapsulates the grace and fearlessness in which Rachael lived her life. This is her legacy and an incredible final gift to her son.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    He's been part of five premierships: three as a player at Essendon, where he was coached by the best, and two at Geelong, where he coached that club's greatest team of all. He exited the game amid the Essendon supplements scandal with unfinished business. After 34 years 'at a thousand kilometres an hour', Thompson has taken the opportunity to reflect on the game that shaped him and to reveal the personal cost of his involvement at the top level. We ride the bumps of the coaches' box, the boardroom and the press conferences as Mark Thompson handles things his own way. He talks about his mentors, his proteges and contemporaries with insight and candour. And he reveals the development of what became his trademark as a successful coach: building a team from the ground up to play defence-first accountable footy, with kamikaze ball movement, under a teacher-mentor relationship. This is as good a book about football as you'll get, from a purist who is not interested in the politics of the AFL. His legacy is some of the greatest footy to be played in the modern era. 'I hate group-think, it's just not my style. I have never been part of any boy's club in footy. I have been an independent going right back to my youth ...I make no apologies for saying what I think. It is my story, after all.'

    government—an usher in the White House. For more than 200 years, a small office has operated on the State Floor of the White House Executive Residence. Known as the Usher's Office, whose mission is to accommodate the personal needs of the first family, and to make the White House feel like a home. The Usher's Office is the managing office of the Executive Residence and its staff of 90-plus. The staff consists of butlers, carpenters, grounds personnel, electricians, painters, plumbers, florists, maids, housemen, cooks, chefs, storekeepers, curators, calligraphers, doormen, and administrative support. Ushers work closely with the first family, senior staff, Social Office, Press Office, Secret Service Agency, and military leaders to carry out White House functions: luncheons, dinners, teas, receptions, meetings, conferences, and more. Chris Emery was only the 18th White House Usher since 1891, and had the honor and privilege to serve presidential families for three years during the Reagan administration, four years for President H. W. Bush, and 14 months under President Clinton. His vignettes recreate intimate White House happenings from an insider’s viewpoint. Chris Emery was the only White House Usher to be terminated in the 20th century. Turn the pages to find out which first lady fired him... “With his book, White House Usher: Stories from the Inside, former usher Chris Emery gives his readers a peek inside what happens upstairs at the White House. Chris’ anecdotes tell a rich story of how America’s house really is the First Families’ home. I loved my trip down memory lane.” - Former First Lady Barbara Bush (October 2017)

    A university graduate and modern pentathlete, he suffered both a career–ending injury and a painful breakup, leaving him suddenly adrift. The son of prominent Canadian equestrians, Maynard decided to spend the next year as a “working student.” In the horse industry, working students aspire to become professional riders or trainers, and willingly trade labor for hands–on education. Here Maynard chronicles his experiences–good and bad–and we follow along as one year becomes three, what began as a casual adventure gradually transforms, and a life's purpose comes sharply into focus. Over time, Maynard evolved under the critical eyes of Olympians, medal winners, and world–renowned figures in the horse world, including Anne Kursinski, Johann Hinnemann, Ingrid Klimke, David and Karen O'Connor, Bruce Logan, and Ian Millar. He was ignored, degraded, encouraged, and praised. He was hired and fired, told he had the “wrong body type to ride” and that he had found his “destiny.” He got married and lost loved ones. Through it all he studied the horse, and human nature, and how the two can find balance. And in that journey, he may have found himself.

    Based on more than twenty years of working with, training, and observing horses, Irwin explains why trust and honesty are essential elements in building relationships with horses, and why the sensitivity and awareness that characterize a horse's perception of the world are qualities we can use to enrich our own lives. "A horse knows what you know," Irwin reminds us, and in Horses Don't Lie his message is clear: Horses have a great deal to teach us about how to communicate with empathy and patience -- not only with them, but also with each other.

    This book lets you hop aboard a little sailboat and join the author on a three-year-long voyage across French Polynesia, where you will discover some of the most interesting places, people and wildlife of the South Pacific. From the world-famous island of Bora Bora to the remotest atolls of the Tuamotus, experience the challenges and rewards of the seafaring life as you dive with dolphins and sharks, sail under the stars, drink from fresh coconuts in the company of heavily-tattooed men, brave heavy storms and violent currents, play with stingrays, drift down coral rivers and meet fellow sailors from across the world. Beautifully illustrated with dozens of stunning photos, this book is the perfect companion for anyone curious about a different kind of life. Readers have said: Reading the book, I was surrounded by unfamiliar colours and overwhelmed by the scent of flowers I had never touched. I could feel the soft sand beneath my feet and slipped beneath the water to swim in the deep silence of the ocean. Returning to the surface, I encountered the smiles of people who were content in the here and now, embodying the freedom and softness of their lives, their lively hips moving in its rhythm. We should all go there once to bathe in the endless sunshine, the grace of carelessness and faith in life, even if only by reading this book… Translated from Slovene by Kaja Šeruga Edited by Mitja Tretjak Design by Ivica Jandrijevic

    DiMaggio, one of the most decorated officers on the force during a career that spanned the years 1957 to 1991. Among his awards are two Superintendent’s Awards of Valor, Mayor Richard J. Daley’s Praiseworthy Acknowledgment Plaque for Exceptional Act of Bravery Involving Risk of Life, a Presidential Citation of Appreciation, the Illinois Police Association Award of Valor, and many more.Upon his retirement in 1991, DiMaggio wrote a fascinating account of his work as a cop. The manuscript languished among his personal effects until after his death in 2008, after which his family decided to resurrect it, spruce it up, and submit it for publication. It turns out that he was an excellent word craftsman and storyteller; in fact, he was no stranger to writing—for many years he wrote the “Ask Sarge” column for the Mystery Writers of America Midwest Chapter newsletter.Told in a conversational, “regular guy” voice in episodic fashion, “SARGE!” reveals to the reader what it was really like to be a cop. The manuscript in many ways takes the form of a prose treatment of a weekly television police drama. A large selection of PHOTOS is included.DiMaggio takes the reader back to the decades such as the turbulent 1960s, when the police department was making a painful transition from “old school” to modernization. The author describes firsthand the legendary riots that occurred in Chicago after the assassination of Martin Luther King Jr. He illustrates the integration of minorities into the department and how that played out. He also goes into famous cases of corruption and the politics of navigating such a large department. One of the “set pieces” of the book is the story of how DiMaggio, as part of the “Three Musketeers”—a trio that included two detectives who were close friends—investigated a series terrifying slasher attacks on women that occurred in the city in the mid-70s. The case became one of the police department’s most memorable. Among the other cases detailed in the book include how DiMaggio found himself entering the home of a crazed young man holding hostages with a shotgun; the investigation of the discovery of a headless corpse; the take-down of the Chicago “Mad Bomber”; how an anonymous audio tape provided clues to the identities of armed robbers; and the manhunt for a cop killer. A portion of all proceeds will be donated to The Chicago Police Memorial Foundation and The Chicago Police Foundation.

    The horse- and rider-training handbook of an internationally renowned master horseman.

    As Key and his Government begin campaigning for a third term in Parliament, this in-depth portrait will give a clearer idea of Key, the man and politician. Journalist John Roughan has secured unprecedented access to John Key and his closest advisors. This book will provide insights into what motivates a multi-millionaire to become Prime Minister and examines his thoughts and aspirations. It will provide the clearest picture yet of what drives this country's Prime Minister. The book will follow Key's early life, starting with the break-up of his parents, his upbringing in a state house with an interesting Jewish refugee mother and his years at high school and university. It will follow his early career as a finance trader, his move into politics and his performance in power so far. Roughan will explore how Key's political views were formed by his life experiences, and how his political decisions fit within the context of his life story. John Key and his wife Bronagh have agreed to be interviewed for the book.

    This is incidental as it is about neither of those industries in particular. It is about the magic and wonderment of those days as seen through the eyes of a child – my eyes! It is about the days when imagination was the biggest plaything that we possessed. The days when a plastic football provided a whole summer's play. It is about the scrapes that I found myself in and the things that I observed around me, and how they made me feel. All the stories are true and I personally experienced every one of them. The names of the characters have been changed. The reason being that I have no idea of the whereabouts of many of the characters contained within my stories, so I have no way of asking them for their permission to include them in this book. Some have possibly passed away, and it would be unfair of me to mention them without their blessing. Anyone who knows me will know who they are though.

    It is filled with intimate portraits of the kind of people, rich or poor, Eastern or Western, famous or humble, whose lives continue to revolve around the horse.Korda is a terrific storyteller, and his book is intensely personal and seductive, a joy for everyone who loves horses. Even those who have never ridden will be happy to saddle up and follow him through the world of horses, horse people, and the riding life.

     To get the book's methods to work for you in real life, research shows it takes an average of 66 days of consistent practice for a new skill to become a habit. Cheat Sheet: Master Getting Things Done ...In 2 Minutes... is a fast reference tool that captures this organizational system in a concise, step-by-step format that help you embed the concepts while providing rapid refresher when you need it most. It is designed for: 1.) The busy individual familiar with the system and serious about habit change 2.) The newcomer who values time spent on EXECUTION, not reading. Key Benefits: • Excellent compact summary of the basic principles of the Get Things Done system in a fast, convenient format. • Saves you precious time from re-reading the book to re-absorb, remember and categorize concepts. We did all the work for you. • Contains illustrated work flow map to follow during THE critical 2 hour weekly review.
 • Keep the topic relevant and in front of you for times you fall off the program. More than just a book summary, pull up this organization tool to coach you through the entire process. Life just got easier as you cross off tasks after task; achieve multiple goals and milestones, all the while functioning with a clear mind and a sense of relaxed control. 





 This reference summary is designed to be purchased along side the reviewed title Getting Things Done: The Art of Stress Free Productivity.

    I've tried every physical means to contain my horse in an effort to keep from getting myself killed. I started to realize that things would come much easier for me once I learned why a horse does what he does. This method works well for me because of the kinship that develops between horse and rider. " --Buck Brannaman In THE FARAWAY HORSES, Brannaman shares his methods for training and provides a behind-the-scenes glimpse of Robert Redford's movie The Horse Whisperer, for which he was the technical advisor.