The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.

     George Elder is a man torn between two worlds. In one, he’s a hard-working auto mechanic and wounded war veteran with a mysterious past. In the other he’s a young Weapons Master, just starting out in life. The problem is that he doesn’t know which is real. If either of them actually is. Regardless, if his home in either world is going to survive, George is going to have to become something that he’s never tried to be in either life. A hero.

    

    The story pics up a day before her 18th birthday when Rylee will finally get her wolf. Her plan is to leave & finally be free of the pack she hates. But Rylee is more then she seems & fate links her to hated son of the alpha that killed her pack. To find out if Rylee manages to break free & take control of what she is meant to be... read thisWerewolves Romance

    

    Comprehensive overview of Philippine History including Pre-Spanish life and culture, Spanish rule, the Filipino -American War, American rule, and the campaign for Independence, among other subjects.

    

    1973, Indian badminton player.

    

    If you’re struggling to learn English and speak it well in your work, business, teaching or daily life this is the book for you."Master English FAST – An Uncommon Guide to Speaking Extraordinary English", by Dr Julian Northbrook, will get you started on the right track by showing you step-by-step what to do as an intermediate or advanced English learner to speak English as a second language at a very high level.This is Julian's most complete and comprehensive guide on the topic and is the recommended starting point for all of his English improvement books.

    

    Of course, nicking what doesn’t belong to you is a whole lot easier when you possess a magic jewelry box with the power to make anything disappear.When a supernatural being with mysterious powers and suspect motives comes calling, however, it turns out Jen’s once dull, ordinary life is actually just window dressing—and that behind the curtain lies a whimsical world rife with wizards, wereskunks, and pot-smoking garden gnomes.In time and with the “aid” of her newfound acquaintance, Jen will find answers to questions she never thought to ask. Questions like “why can’t my mother talk about my father?” or “why is my rocker boyfriend never around when the full moon is out?” or “how suicidal do you have to be to rip off a wizard cabal on a dare?”The answer? Very.But then you know what they say...ask not what magic can do for you, but what you can do for magic.

    You name it, she has survived it. She has lived through love and loss, but being a single mother with no memory of her past is something she never thought could be her reality. Just when she thought things couldn't get any worse, Ava's memory returns, flooding her thoughts with a living nightmare of what her life was like with Connor. The dreams that have haunted her don't even compare to the horrific life that she's somehow managed to survive. The amnesia that once protected her is gone, and she's faced with the unimaginable truth. Can Ava pull it together to move forward? Does she hide the truth to protect the people who love her? Will her past define her future? The long-awaited conclusion of the Forgotten Trilogy is at your fingertips. Happy reading.

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    How much is your husband “worth” to you?Nema has the perfect husband.But maybe he’s too perfect and better for someone else.Her personal unhappiness causes her to push and push, until one day, her husband is gone.But little does he know…he needs Nema’s permission to move on.Jealousy causes Nema to realize that she possesses something more precious than gold.She has the man of every woman’s dream.And like anything of value...he can be sold.But Nema is in for one hell of a surprise.Soon, she discovers she’s surrounded by lies.And no matter how hard she tries; she can’t undo what she did.She can’t change the fact that she sold her husband to the “devil” for highest bid.