A challenging customer, in his view, goes from being someone who poses an obstacle to quality work to someone with eye-opening ideas and concepts. Approached as an exercise in listening and learning, these conversations can become long-term lessons. Ambi has worked with some of the most respected brands and names in the Indian corporate world, and each of those assignments were for him masterclasses in leadership development. In this book, Ambi recounts conversations with some of the most iconic business leaders, such as Ratan Tata, Azim Premji, S. Ramadorai, Karsanbhai Patel, M. Damodaran, Dr V. Kurien and many others. He soaked up these conversations, in his own words, 'like a sponge’. This book is an attempt to walk us through some of those dialogues – both the illuminating and the difficult aspects of them – to help us understand how they were learning sessions. For anyone looking at turbocharging their business and career, the ‘Sponge Process’ that emphasises listening is a radical new way of engaging with clients and customers.

    Little did Julie know how momentous this meeting was set to be. Twenty years earlier, when Julie was just 16, she had become pregnant. Worried how her parents would react, Julie had kept her pregnancy a secret right up until the day she gave birth. Ten days later, she'd been forced to make the hardest decision of her life: to give her baby up for adoption. As the years passed, Julie often wondered what had happened to her daughter. Now, through the most extra-ordinary of coincidences, Julie was about to find out. A temporary secretary called Sara had just started working in the agents' office. Sara had recently discovered that she had been adopted, and had just got hold of her birth certificate. According to the certificate, her mother's name was Julie Wassmer.

    

    I am a victim of murder. Through a series of events and by two shots of a gun, I was made a widow at the age of 28, with my youngest child just six weeks old. I am a victim of infidelity. I have felt unlovable. I have felt rejected. I have had days in my life when I wasn’t sure if I would ever take a breath again, let alone be able to raise my five children by myself. I have lived in fear. I have felt much heartache. I have felt truly broken to my core. I have carried some heavy burdens...not only of my own, but burdens put upon my shoulders by the death of my husband. I have felt alone. I have felt humiliated. I have been humbled to my knees. I have searched my soul to find my worth in this world, and in the life that was left for me. My world has been totally shattered. I have faced realities I never knew were possible, and found strength within myself to keep up the fight and live every day as if it was on purpose. I have been carried by Angels...both earthly beings and those unseen. I have found that being a “victim” doesn’t mean we have an excuse to stop living. Being a victim means finding a reason for seeking a higher road. I have picked up the pieces left and carried on. I am a mother. We are survivors. In one way or another, we are all victims. There are times in our lives when we are forced to question who we are at our core. When we are presented with a path...we can go this way or we can choose that way. For some, this moment comes when the one person whom we love the most decides we are not enough. This person leave us—at a most vulnerable moment—alone to search within ourselves for who we really are. We are left trying to find who it is that was left behind. Sometimes the person we love dies. Sometimes it is merely an internal battle we are facing...all alone inside our minds. Whatever the situation and wherever you have been...you have been hurt. You have felt alone. You have been abandoned, either by your parents, your lover, your friends, complete strangers, or even yourself. We have all been at that crossroad where all we have left is ourselves. Sometimes these moments of lows have brought you to your knees and caused you to reflect and ponder your relationship with God...and other times they have made you question if He is even there, or if He knows you are alone. Whatever that moment has been for you, it is personal and real. It has defined and refined who you are, who you think you were, and who you want to become. This is my story...the defining moments that have truly brought me to my knees, the times when I’ve questioned to my core my very existence, and the experiences I’ve had that have shown me who I really am and who my Heavenly Father still needs me to become. The night of my husband’s death was my darkest hour, but also the very moment when I saw firsthand that my Heavenly Father sent Angels on errands for me. He carried me. It was the hour when all my fears and all the pain of this world collided together and He was there...putting back together all the pieces, one step at a time.

    Posted on the Web, Schmich's column quickly became an international sensation. Friends e-mailed it to friends, the media picked up on it, and a star was born. There was only one problem: Everyone thought the column was an actual commencement address given by author Kurt Vonnegut.Eventually, Mary Schmich was correctly identified as the author. AMP published her advice as a gift book in 1998. The following year, "Wear Sunscreen" became a hit song.

    Yet if his anger is unleashed, so is his madness. Miri must keep his descent into lunacy a secret, or he’ll be committed to an asylum—and she’ll be sent to the poor house. ETHAN GOODWIN’s been on the run all of his life—from family, from the law...from God. After a heart-changing encounter with the gritty Reverend John Newton, Ethan would like nothing more than to become a man of integrity—an impossible feat for an opium addict charged with murder. When Ethan Goodwin shows up on Miri’s doorstep, her balancing act falls to pieces. Both Ethan and Miri are caught in a web of lies and deceit—fallacies that land Ethan in prison and Miri in the asylum with her brother. Only the truth will set them free.

    On the outskirts of civilization, often uncertain, without money and near death, he finds that everything he was seeking in the world was within him the whole time. Journeying from Guatemala to Australia, Indonesia to Thailand, and ending with fourteen days of silent meditation, he shows that our destiny is in reach if we only look within ourselves first.Foreword by Laird Hamilton, World Surfing Champion"Jake's book will move you to pursue your wildest dreams." Laird Hamilton, World Surf Champion"Decades ago there were visionaries at Apple Inc. who changed the world; Steve Jobs and me. Now Jake is here to transform the world in his own right." Steve Wozniak, (co-founder of Apple Inc.)"Jake's journey and book are proof that when we follow the Law-of-Attraction miracles become regularities and we live our wildest dreams while love surrounds us!" Richard Cohn (Publisher of the Secret/Founder of Beyond Words Publishing)"Jake's book shows that if you Make-A-Wish and act on it, you're rewarded. Inspiring!" Frank Shankwitz (Founder of Make-A-Wish Foundation)"Jake is proof that when we trust in Spirit we achieve whatever we put our minds to, including changing the world." Leah Amico (three time Olympic Gold Medalist, motivational speaker)"Jake's book shows that no matter your age, you can Think and Grow Rich, but that wealth begins within." Greg S. Reid (NYT Bestselling author-Napoleon Hill Foundation"Jake's big vision and unlimited passion will push you to do more to become a leader for a new way of life with endless possibilities." Forbes RileyLisa McCourt, author of the Hay House book, Juicy Joy - 7 Simple Steps to Your Glorious, Gutsy Self, as well as many books for young people that have sold over 5.5 million copies, said: "With a raw, authentic passion for his mission, Jake Ducey is bringing New Thought principles of truth and love to a whole new generation of seekers. I'm so excited to watch the unfolding of this blossoming visionary.""Jake's book and ability to speak will take you from your transition phase to one of success and purpose." Johnny Campbell, The Transition Man (Speaker Hall of Fame 2007)"Jake's adventures of illuminating past mistakes into divine greatness is an inspiration for anyone wanting to go beyond their negative mental conditioning." Dr. David Corbin (Author, inventor, life coach)"Jake is a fearless and daring young man with a message and journey that'll make you leap off the edge of comfort to your destiny" Nik Halik (Thrillionaire, author and motivational speaker)"Want inspiration to live the impossible dream? Read Jake's book. Listen to him speak." David E. Stanley (Bestselling author, Renowned Public Speaker)

    Worry, doubt, confusion, depression, anger and feelings of condemnation: all these are attacks on the mind. If readers suffer from negative thoughts, they can take heart! Joyce Meyer has helped millions win these all-important battles. In her most popular bestseller ever, the beloved author and minister shows readers how to change their lives by changing their minds. She teaches how to deal with thousands of thoughts that people think every day and how to focus the mind the way God thinks. And she shares the trials, tragedies, and ultimate victories from her own marriage, family, and ministry that led her to wondrous, life-transforming truth--and reveals her thoughts and feelings every step of the way.This special updated edition includes an additional introduction and updated content throughout the book.

    But to pay back his student loans and to fulfill a promise from his past, he heads for Watervalley, Tennessee–and immediately stumbles into one disaster after another. He expects the people of Watervalley to be simple, but finds his relationships with them complicated, whether he’s interacting with his bossy but devout housekeeper, the attractive schoolteacher he consistently alienates, or the mysterious kid next door who climbs trees while wearing a bike helmet.When a baffling flu epidemic hits Watervalley, Luke faces his ultimate test. Whether the community embraces him or not, it’s his responsibility to save them, And he’ll soon discover that while living in a small town may not be what he wants, it may be just what he needs.

    Grace.. It's a word we all love to hear. But do we all know what it means? Without it, our lives are dry and dusty. But when grace comes, it transforms our lives into something rich and beautiful. With remarkable insight gleaned from his own life, Pastor Chuck Smith unfolds the mystery of grace and reveals the surprising truth: We can never grow in grace by our own efforts. True grace flows from the heart of the Father through the love of Jesus Christ. To know that God is for you, that He loves you, is the greatest source of security you will ever know. That is grace-and that is what makes life worth living.