A challenging customer, in his view, goes from being someone who poses an obstacle to quality work to someone with eye-opening ideas and concepts. Approached as an exercise in listening and learning, these conversations can become long-term lessons. Ambi has worked with some of the most respected brands and names in the Indian corporate world, and each of those assignments were for him masterclasses in leadership development. In this book, Ambi recounts conversations with some of the most iconic business leaders, such as Ratan Tata, Azim Premji, S. Ramadorai, Karsanbhai Patel, M. Damodaran, Dr V. Kurien and many others. He soaked up these conversations, in his own words, 'like a sponge’. This book is an attempt to walk us through some of those dialogues – both the illuminating and the difficult aspects of them – to help us understand how they were learning sessions. For anyone looking at turbocharging their business and career, the ‘Sponge Process’ that emphasises listening is a radical new way of engaging with clients and customers.

    Little did Julie know how momentous this meeting was set to be. Twenty years earlier, when Julie was just 16, she had become pregnant. Worried how her parents would react, Julie had kept her pregnancy a secret right up until the day she gave birth. Ten days later, she'd been forced to make the hardest decision of her life: to give her baby up for adoption. As the years passed, Julie often wondered what had happened to her daughter. Now, through the most extra-ordinary of coincidences, Julie was about to find out. A temporary secretary called Sara had just started working in the agents' office. Sara had recently discovered that she had been adopted, and had just got hold of her birth certificate. According to the certificate, her mother's name was Julie Wassmer.

    

    I am a victim of murder. Through a series of events and by two shots of a gun, I was made a widow at the age of 28, with my youngest child just six weeks old. I am a victim of infidelity. I have felt unlovable. I have felt rejected. I have had days in my life when I wasn’t sure if I would ever take a breath again, let alone be able to raise my five children by myself. I have lived in fear. I have felt much heartache. I have felt truly broken to my core. I have carried some heavy burdens...not only of my own, but burdens put upon my shoulders by the death of my husband. I have felt alone. I have felt humiliated. I have been humbled to my knees. I have searched my soul to find my worth in this world, and in the life that was left for me. My world has been totally shattered. I have faced realities I never knew were possible, and found strength within myself to keep up the fight and live every day as if it was on purpose. I have been carried by Angels...both earthly beings and those unseen. I have found that being a “victim” doesn’t mean we have an excuse to stop living. Being a victim means finding a reason for seeking a higher road. I have picked up the pieces left and carried on. I am a mother. We are survivors. In one way or another, we are all victims. There are times in our lives when we are forced to question who we are at our core. When we are presented with a path...we can go this way or we can choose that way. For some, this moment comes when the one person whom we love the most decides we are not enough. This person leave us—at a most vulnerable moment—alone to search within ourselves for who we really are. We are left trying to find who it is that was left behind. Sometimes the person we love dies. Sometimes it is merely an internal battle we are facing...all alone inside our minds. Whatever the situation and wherever you have been...you have been hurt. You have felt alone. You have been abandoned, either by your parents, your lover, your friends, complete strangers, or even yourself. We have all been at that crossroad where all we have left is ourselves. Sometimes these moments of lows have brought you to your knees and caused you to reflect and ponder your relationship with God...and other times they have made you question if He is even there, or if He knows you are alone. Whatever that moment has been for you, it is personal and real. It has defined and refined who you are, who you think you were, and who you want to become. This is my story...the defining moments that have truly brought me to my knees, the times when I’ve questioned to my core my very existence, and the experiences I’ve had that have shown me who I really am and who my Heavenly Father still needs me to become. The night of my husband’s death was my darkest hour, but also the very moment when I saw firsthand that my Heavenly Father sent Angels on errands for me. He carried me. It was the hour when all my fears and all the pain of this world collided together and He was there...putting back together all the pieces, one step at a time.

    In many ways, Israel's story is reflected in Eithan's who finds himself ultimately alone and unloved in a sea of condemnation.Avilan, speaking directly to her beloved country, is saying, "I love you enough to speak truth as I see it." Avilan writes about Israel with the love and pain stemming from the realization that not all that we love is perfect, but we can't help loving it, or him, or her.This book almost reads itself, so sure-footed is the pacing, the ease of being drawn in despite some unease about what is written; I admire the way the author does not intrude on her characters (and thus her readers) with the pointed finger of too much message forcibly delivered. A reader's ease and ability to identify with each main character is to have witnessed Avilan's magic literary show.As a reader, one leans into this character or that one, or all of them, as readily as one turns the pages. One of the hallmarks of a well-designed and well-written story, for me, is whether the characters stay with me long after the book is done. Do they ever! Read this book at your own peril and your own pleasure because it will make you feel. And you will remember the people from A Small Country About to Vanish." By Historical Romance author T. T. Thomas.

    In 1949, a controversial best-seller in Israel, Tom Segev draws on thousands of declassified documents along with personal diaries and correspondence to reconstruct the unvarnished story of Israel's first year.Segev reveals the lofty aspirations that guided the state's leaders as well as the darker side of the Zionist utopia: the friction between the early settlers and the immigrants, the lack of good-faith negotiations with the Arabs; the clash between religious and secular factions; the daily collision of the Zionist myth with the severe realities of life in the new state. Unflinching in its observations, this bold chronicle is indispensible for understanding the dilemmas that continue to confront--and divide--Israeli society.

     Detective Hadas Levinger, a renegade atheist daughter of a religious family, is put in charge of the police investigation. Slowly and skillfully she peels the shells protecting this unique community and reveals hard and painful secrets.

    A retired public school teacher, Miss Budge embarks on a series of slice-of-life adventures that take readers into the intriguing and authentic lives of Southern church women. "What our readers love about Miss Budge is that they all know her personally. In fact, they all are her in one way or another. Daphne's stories are instantly recognizable to those in a church community, and that's where the real humour and real pathos comes from. Daphne is a keen observer of the strange and wonderful subculture of 'the church lady.'" Brett Alan Dewing The Christian Courier (Canada) "Mildred Budge is a forthright, almost larger than life, woman who challenges every reader's faith walk by being transparent about her own. She reminds us that Jesus loves us the way we are but He loves us too much to leave us as we are." Julie Innes Evangel

    Every other skill will fall short in helping you remember your real nature. This book reveals the closely guarded secret of wise men and women.Few greater gifts can be given to someone than to learn how to truly develop a method to grasp their own consciousness and unlock a remarkable scope of understanding of both themselves and the universe. Life-changing books are few in number, but here is one that conveys a remarkable breakthrough. No one will be the same after absorbing the contents of this mind-enlarging volume.

    Having been brought up in a Roman Catholic family in Havana, Cuba and descending from Spanish ancestry did not ensure that her life would be lived within that realm. In response to strong feelings and an affinity towards Judaism, her search for her family's past, took on a deeper significance as she researched her maternal lineage and not only discovered but documented and verified her Pre-Inquisition Spanish Roots to Fifteenth Century Spain and Portugal where they lived first as Jews, then as Crypto Jews and finally as Roman Catholics. She was able to unravel the web of lies and deceit that her family had spun around themselves in order to survive the Spanish Inquisition .They lived with one foot in each world as they converted to Catholicism openly while secretly practicing their own religion underground. Genie was fortunate enough to grab the brass ring that was thrown in the air over 500 years ago.

    On the outskirts of civilization, often uncertain, without money and near death, he finds that everything he was seeking in the world was within him the whole time. Journeying from Guatemala to Australia, Indonesia to Thailand, and ending with fourteen days of silent meditation, he shows that our destiny is in reach if we only look within ourselves first.Foreword by Laird Hamilton, World Surfing Champion"Jake's book will move you to pursue your wildest dreams." Laird Hamilton, World Surf Champion"Decades ago there were visionaries at Apple Inc. who changed the world; Steve Jobs and me. Now Jake is here to transform the world in his own right." Steve Wozniak, (co-founder of Apple Inc.)"Jake's journey and book are proof that when we follow the Law-of-Attraction miracles become regularities and we live our wildest dreams while love surrounds us!" Richard Cohn (Publisher of the Secret/Founder of Beyond Words Publishing)"Jake's book shows that if you Make-A-Wish and act on it, you're rewarded. Inspiring!" Frank Shankwitz (Founder of Make-A-Wish Foundation)"Jake is proof that when we trust in Spirit we achieve whatever we put our minds to, including changing the world." Leah Amico (three time Olympic Gold Medalist, motivational speaker)"Jake's book shows that no matter your age, you can Think and Grow Rich, but that wealth begins within." Greg S. Reid (NYT Bestselling author-Napoleon Hill Foundation"Jake's big vision and unlimited passion will push you to do more to become a leader for a new way of life with endless possibilities." Forbes RileyLisa McCourt, author of the Hay House book, Juicy Joy - 7 Simple Steps to Your Glorious, Gutsy Self, as well as many books for young people that have sold over 5.5 million copies, said: "With a raw, authentic passion for his mission, Jake Ducey is bringing New Thought principles of truth and love to a whole new generation of seekers. I'm so excited to watch the unfolding of this blossoming visionary.""Jake's book and ability to speak will take you from your transition phase to one of success and purpose." Johnny Campbell, The Transition Man (Speaker Hall of Fame 2007)"Jake's adventures of illuminating past mistakes into divine greatness is an inspiration for anyone wanting to go beyond their negative mental conditioning." Dr. David Corbin (Author, inventor, life coach)"Jake is a fearless and daring young man with a message and journey that'll make you leap off the edge of comfort to your destiny" Nik Halik (Thrillionaire, author and motivational speaker)"Want inspiration to live the impossible dream? Read Jake's book. Listen to him speak." David E. Stanley (Bestselling author, Renowned Public Speaker)

    Unfolding over four tumultuous weeks in present-day Washington, D.C., Here I Am is the story of a fracturing family in a moment of crisis. As Jacob and Julia Bloch and their three sons are forced to confront the distances between the lives they think they want and the lives they are living, a catastrophic earthquake sets in motion a quickly escalating conflict in the Middle East. At stake is the meaning of home - and the fundamental question of how much aliveness one can bear. Showcasing the same high-energy inventiveness, hilarious irreverence, and emotional urgency that readers loved in his earlier work, Here I Am is Foer's most searching, hard-hitting, and grandly entertaining novel yet. It not only confirms Foer's stature as a dazzling literary talent but reveals a novelist who has fully come into his own as one of our most important writers.

    Chris Spealler is 5’5" and 140 pounds. Such daunting facts would make most declare defeat before trying. Chris didn’t buy the odds, though. Instead, he forged his own modern-day David-and-Goliath story. Speal is Chris’s account of struggle and perseverance, despite being "too small." What others did with ease, he seemed to do with sheer grit and will. And his actions put him among CrossFit’s elite. His is not a story of a gifted athlete whose natural talent granted him acclaim, but rather of one man who refused to back down and inspired an entire community in the process.

    Across the ocean, in the leafy suburbs of London, a man caring for his dying wife discovers, among her papers, a lock of hair that unravels a terrible secret. In Jerusalem, an antiques dealer slowly reassembles his father's study, plundered by the Nazis in Budapest in 1944.Connecting these stories is a desk of many drawers that exerts a power over those who possess it or have given it away. As the narrators of Great House make their confessions, the desk takes on more and more meaning, and comes finally to stand for all that has been taken from them, and all that binds them to what has disappeared.Great House is a story haunted by questions: What do we pass on to our children and how do they absorb our dreams and losses? How do we respond to disappearance, destruction, and change?Nicole Krauss has written a soaring, powerful novel about memory struggling to creat a meaningful permanence in the face of inevitable loss.(front flap)