Just Listen does this by providing simple but powerful techniques readers can use to really get through to people. You’ll learn how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in--the linchpin of all persuasion, negotiation, and sales. Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. With this groundbreaking book, readers will be able to master the fine but critical art of effective communication.

    And yet we have sacrificed conversation for mere connection. Preeminent author and researcher Sherry Turkle has been studying digital culture for over thirty years. Long an enthusiast for its possibilities, here she investigates a troubling consequence: at work, at home, in politics, and in love, we find ways around conversation, tempted by the possibilities of a text or an email in which we don’t have to look, listen, or reveal ourselves. We develop a taste for what mere connection offers. The dinner table falls silent as children compete with phones for their parents’ attention. Friends learn strategies to keep conversations going when only a few people are looking up from their phones. At work, we retreat to our screens although it is conversation at the water cooler that increases not only productivity but commitment to work. Online, we only want to share opinions that our followers will agree with – a politics that shies away from the real conflicts and solutions of the public square. The case for conversation begins with the necessary conversations of solitude and self-reflection. They are endangered: these days, always connected, we see loneliness as a problem that technology should solve. Afraid of being alone, we rely on other people to give us a sense of ourselves, and our capacity for empathy and relationship suffers. We see the costs of the flight from conversation everywhere: conversation is the cornerstone for democracy and in business it is good for the bottom line. In the private sphere, it builds empathy, friendship, love, learning, and productivity. But there is good news: we are resilient. Conversation cures. Based on five years of research and interviews in homes, schools, and the workplace, Turkle argues that we have come to a better understanding of where our technology can and cannot take us and that the time is right to reclaim conversation. The most human—and humanizing—thing that we do. The virtues of person-to-person conversation are timeless, and our most basic technology, talk, responds to our modern challenges. We have everything we need to start, we have each other.

    Each contributor is either an originator or a leading proponent of one of the systems, and each presents the basic principles of the system in a clear and straightforward manner, discussing it in the context of the other systems. Theory chapters include a case example that guides you through the problem, evaluation, treatment, and follow-up process. Accompanying CURRENT PSYCHOTHERAPIES is CASE STUDIES IN PSYCHOTHERAPY, each case demonstrates the basic techniques and methods of the theory being illustrated. This edition retains classic case studies by Harold Mosak, Carl Rogers, Albert Ellis, Arnold Lazarus, and Peggy Papp.

    Despite having no formal qualifications or experience, she found herself in palliative care. Over the years she spent tending to the needs of those who were dying, Bronnie’s life was transformed. Later, she wrote an Internet blog about the most common regrets expressed to her by the people she had cared for. The article, also called The Top Five Regrets of the Dying, gained so much momentum that it was read by more than three million people around the globe in its first year. At the requests of many, Bronnie now shares her own personal story. Bronnie has had a colourful and diverse past, but by applying the lessons of those nearing their death to her own life, she developed an understanding that it is possible for people, if they make the right choices, to die with peace of mind. In this book, she expresses in a heartfelt retelling how significant these regrets are and how we can positively address these issues while we still have the time. The Top Five Regrets of the Dying gives hope for a better world. It is a story told through sharing her inspiring and honest journey, which will leave you feeling kinder towards yourself and others, and more determined to live the life you are truly here to live. This delightful memoir is a courageous, life-changing book."

    What began as the chronicle of an imminent and early death became something much more--a powerful exhortation to the living.That Julie Yip-Williams survived infancy was a miracle. Born blind in Vietnam, she narrowly escaped euthanasia at the hands of her grandmother, only to flee with her family the political upheaval of her country in the late 1970s. Loaded into a rickety boat with three hundred other refugees, Julie made it to Hong Kong and, ultimately, America, where a surgeon at UCLA gave her partial sight. She would go on to become a Harvard-educated lawyer, with a husband, a family, and a life she had once assumed would be impossible. Then, at age thirty-seven, with two little girls at home, Julie was diagnosed with terminal metastatic colon cancer, and a different journey began.The Unwinding of the Miracle is the story of a vigorous life refracted through the prism of imminent death. When she was first diagnosed, Julie Yip-Williams sought clarity and guidance through the experience and, finding none, began to write her way through it--a chronicle that grew beyond her imagining. Motherhood, marriage, the immigrant experience, ambition, love, wanderlust, tennis, fortune-tellers, grief, reincarnation, jealousy, comfort, pain, the marvel of the body in full rebellion--this book is as sprawling and majestic as the life it records. It is inspiring and instructive, delightful and shattering. It is a book of indelible moments, seared deep--an incomparable guide to living vividly by facing hard truths consciously.With humor, bracing honesty, and the cleansing power of well-deployed anger, Julie Yip-Williams set the stage for her lasting legacy and one final miracle: the story of her life.

    These experiences can include clear messages from beyond, profound and vividly beautiful visions, mysterious connections and spiritual awareness, foreknowledge of a loved one’s passing—all of which evade explanation by science and logic. Most people keep these transcendent experiences secret—deathbed experiences, Nearing Death Awareness, and shared death experiences. Individuals and families guard them for fear they will be discounted by hyperrational scrutiny. Yet these very common occurrences have the power to console, comfort, and even transform our understanding of life and death.Prompted by her family’s surprising, profound experiences around the death of her father and her sister, reporter Patricia Pearson sets out on an open-minded inquiry, a rare journalistic investigation of Nearing Death Awareness. Pearson discovers that roughly half of bereaved people, as well as nurses, hospice workers, soldiers, and others who constantly observe the dying, have had intimations of enduring bonds that can radically help people to process their grief and their fear. Opening Heaven’s Door offers deeply affecting stories of messages from the dying and the dead in a fascinating work of investigative journalism, pointing to new scientific explanations that give these luminous moments the importance felt by those who experience them. Pearson also delves into out-of-body and near-death experiences, examining stories and research to make sense of these related but distinct categories that shed light on Nearing Death Awareness.Countless people experience these coincidences when a loved one dies, while others experience such visions while they are dying themselves. These phenomena point toward a larger spiritual reality, and the reality of life (or something else) after death, yet are ignored in a cultural framework that dismisses anything that cannot be explained by the physical brain. But by dismissing or discounting these occurrences, we hamper our own healing. Challenging current assumptions about what we know and what we are still unable to explain, Opening Heaven’s Door is a groundbreaking, beautifully written exploration that will forever alter your perceptions of the nature of life and death.

    Bowen’s persistent inquiry and devotion to family observation, in spite of obstacles and frustrations, have resulted in a theory that has radically changed our ways of looking at all behavior.

    With John gone, Diane was indeed “on her own,” coping with the inevitable practical issues and, more important, with the profoundly emotional ones. What to do, how to react, reaching out again into the world—struggling to create a new reality for herself while clinging to memories of the past. Her focus is on her own roller-coaster experiences, but she has also solicited the moving stories of such recently widowed friends as Roger Mudd and Susan Stamberg, which work to expose the reader to a remarkable range of reactions to the death of a spouse. John’s unnecessarily extended death—he begged to be helped to die—culminated in his taking matters into his own hands, simply refusing to take water, food, and medication. His heroic actions spurred Diane into becoming a kind of poster person for the “right to die” movement that is all too slowly taking shape in our country. With the brave determination that has characterized her whole life, she is finding a meaningful new way to contribute to the world. Her book—as practical as it is inspiring—will be a help and a comfort to the recently bereaved, and a beacon of hope about the possibilities that remain to us as we deal with our own approaching mortality.

    Grief Journey

    In Feeling Good, eminent psychiatrist, David D. Burns, M.D., outlines the remarkable, scientifically proven techniques that will immediately lift your spirits and help you develop a positive outlook on life. Now, in this updated edition, Dr. Burns adds an All-New Consumer′s Guide To Anti-depressant Drugs as well as a new introduction to help answer your questions about the many options available for treating depression.- Recognise what causes your mood swings- Nip negative feelings in the bud- Deal with guilt- Handle hostility and criticism- Overcome addiction to love and approval- Build self-esteem- Feel good everyday

    The Wall Street Journal says the method can “help anyone to focus.”The new version of the Pomodoro Technique includes a chapter on how to make the Technique work for you. Readers will also learn how to predict the time it takes to complete a task, monitor their productivity and set personal goals.Having fun with time management might seem like an oxymoron to some but it’s actually possible with the Pomodoro Technique!

    The result is a profound vision of the mourning process and a meditation on death's place in our lives, as well as a compilation of sensitive and moving expressions of consolation and condolence. Following the format of Rilke's classic, Letters to a Young Poet, this volume arranges a series of letters to Rilke's mourning friends, composed into a continuous, uninterrupted sequence, showcasing the full range of Rilke's thoughts on finding meaning and, perhaps, some form of comfort in the process of grieving.

    In this morally courageous book, Geo Stone sets out to diminish the lack of awareness about suicide, from the tragedy of teenage suicide to the debate over assisted suicide.

    But it was through the death of a close friend that he learned a profound lesson and discovered a secret that changed his life forever. This is a story about finding what you want most, in the most unlikely places, and usually right under your nose. Share the joy of seeing your own life–and everything around you–in bold new ways.

    Now this classic text is available in a new edition, with an afterword by the author's daughters telling how the book came to be. In Good Grief, Granger E. Westberg uses gentle wisdom and acute insight into human nature to guide readers through the ten stages of grief: shock, emotion, depression, physical distress, panic, guilt, anger, resistance, hope, and finally, acceptance. Recognizing that grief is complex and deeply personal, he defines no 'right' way to grieve but rather offers valuable insights on the emotional and physical responses we may experience during the natural process of grieving. Whether mourning the death of a loved one, the end of a marriage, the loss of a job, or other difficult life changes, this comforting resource will help renew our faith in a loving, ever-present God.