He was drawn to trouble like water to a sponge.After experiencing a troubled childhood during which Alan was in and out of children's homes - after being put into care at the tender age of eighteen months old - Alan was a teenager in 1981 when he was sentenced to life in prison for murder during a robbery that had gone badly wrong. He served thirty-two years in various prisons throughout the United Kingdom. This book tells the truth of what goes on behind prison walls and exposes the level of inhumane treatment and brutality that Alan had to endure throughout his thirty-two year journey, during which he never stopped standing up for human rights.Fighting against the degrading prison system of the late twentieth century, Alan helped change the historical humiliating slop out and weekly shower that hundreds of thousands of prisoners had to adhere to throughout the centuries. The battle came at a cost though as it meant more time behind bars, time spent mainly in the segregation unit.Powerfully detailing the way prisoners are treated on a daily basis, Life in Strangeways is a gripping tale that will change the perception of Alan Lord: convicted murderer and riot leader.

    ... what emotions really influence where your cross goes on the ballot paper? ... whether people are claiming to vote when they haven't? ... which party's supporters are the kinkiest in bed? In the run-up to the most hotly contested and unpredictable election in a generation, this exhilarating read injects some life back into the world of British electoral politics. Sex, Lies and the Ballot Box sheds light on some of our more unusual voting trends, ranging from why people lie about voting to how being attractive can get you elected. Each of the fifty accessible and concise chapters, written by leading political experts, seeks to examine the broader issues surrounding voting and elections in Britain. It is not just about sexual secrets and skewed surveys: it illustrates the importance of women and ethnic minorities; explains why parties knock on your door (and why they don't); and shows how partisanship colours your views of everything, even pets. This fascinating volume covers everything you need to know (and the things you never thought you needed to know) about the bedroom habits, political untruths and voting nuances behind the upcoming election

    As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.

    

    But Colin Cowherd knows what really goes on—and he’s not afraid to share the vivid details of everything ESPN doesn’t show. From hotel parties for athletes and other industry professionals, to gossip from the road between games, to what happens behind closed doors, Cowherd—who has interviewed everyone from President Barack Obama to Kate Upton—draws on personal experiences to offer you an exclusive look into the rarefied, outrageous, ego-mad sports world. With unparalleled candor and the signature, brazen voice his fans have come to know and love, Cowherd offers a unique vantage point of places and events otherwise curtained to the general sports audience, while weaving in his opinions on aspects of competition, tradition, and all things refereed. If you want honest, unvarnished opinions on current sports rivalries, scandals, and statistics, it’s all in Raw—from one of America’s most outspoken sports broadcasters on air today.

    and without chasing after clients!In The Rookie Copywriter’s Survival Guide, master copywriter and serial entrepreneur Doberman Dan, shows how anybody with just mediocre... or even NO copywriting skills... can make a LOT of money in a very short period of time.This isn’t the typical “pay your dues and work for peanuts” advice often given to rookie copywriters or people who are thinking of getting into the business of copywriting. It’s a unique way you can get paid... and paid very well... while you learn the craft of direct response copywriting.Dan reveals the exact plan he used to break free from a low paying dead-end job and went on to make MILLIONS while becoming one of the most in-demand copywriters in the country. Dan has used his copywriting skills to “bootstrap” numerous businesses over the past 20 years... with nothing but a yellow notepad, pen and the gray matter between his ears. Time and time again... in a plethora of markets and niches.You’ll discover the highly profitable secrets from a battle-hardened grizzled veteran entrepreneur, marketer and copywriter that can only be gained from decades of hard-won “in the trenches” experience.Who is Doberman Dan?After twelve years as a full-time inner city police officer and 9 years of part-time consecutive entrepreneurial failures, Dan finally discovered the secrets of the most successful copywriters and direct marketers in the world. After his 9 years of “trial by fire” business failures, he finally “hit a home run” in the mail order business. He went on to apply his successful marketing and copywriting experience to online marketing... for his own businesses and also as a consultant to some of the most successful businesses in the country.

    Kerry Stokes is a remarkable Australian. Not because he is one of this country's wealthiest and most powerful people but because of what he overcame to get there and because he has endured when others didn't. He is the last mogul. His rise has intrigued the business world for decades but there is so much more to him than takeover targets and balance sheets. Behind the laconic front is a human story as tough and touching as a Dickens tale: Oliver Twist with great self-expectations. It is the story of a poor boy who stared down poverty, ignorance and the stigma of his birth to achieve great wealth and fulfilment. A compelling story that, until now, he has not told. Now he oversees a multi-billion dollar media, machinery and property empire. He is renowned for his art collection and for philanthropy, spending millions of dollars to buy Victoria Crosses from soldiers' families to donate to the Australian War Memorial. But he's a private man. A man apart. He made his name in the West but kept his distance from the buccaneering band of entrepreneurs who forged fabulous fortunes in Perth from the 1960s until the 1987 crash. Bond went to jail, Holmes a Court died; Connell did both. Lesser lights flickered and faded but Stokes grew stronger, becoming a player alongside Murdoch, Packer and Lowy. His story fascinates all the more because he has spent most of his life guarding it. But now he's telling it, to one of Australia's great storytellers. This book will tell his story, scars and all.

    Everything a busy traveler needs is easy to access: a neighborhood overview, city walks and tours, sights, handy food and accommodations charts, an appendix packed with information on trip planning and practicalities, and a fold-out city map.Rick Steves' Pocket Venice includes the following walks and tours:St. Mark's Square Tour St. Mark's Basilica Tour Doge's Palace Tour Frari Church Tour St. Mark's to Rialto Walk Rialto to Frari Church Walk St. Mark's to San Zaccaria Walk

    They are true stories - written by the cat owners - with lots of laughter, tears and love. As "slice-of-life" adventures of much-loved rescued kitties, the stories are delightful representations of various cultures throughout the United States and Canada. If you love cats, this book was written for you!

    From the boys at the back of the bus to one of the most imitated sports talk radio stations on the air today, get the full story as told by the guys you tune in to hear on 1310 AM every day.On the occasion of The Ticket’s 15th anniversary, Ticketheads finally have a book revealing all the history and behind-the-scenes hijinks of the Marconi-winning radio station. The ultimate bathroom book for every good, strong P1, this is the true, unvarnished Ticket story of how Mike Rhyner and the gang evolved from press-box yuk monkeys to forming the core of one of the nation’s most popular radio stations.

    Daniel has pushed me to my absolute wits’ end. Sometimes it really does feel like he is the original child from hell.”When he was younger Daniel’s behaviour was challenging, earning him the nickname “the boy from hell” – and it was no real surprise when he was diagnosed with Attention Deficit Hyperactivity Disorder at the age of six.The Boy from Hell: Life with a Child with ADHD is the story of the first fifteen years of Daniel’s life, as told by his mum. From struggles to find the right schooling through diagnosis and medication to brushes with the law, it’s been a rollercoaster ride of a journey that every parent of a child with ADHD will recognise.As well as sharing their unique experience, Alison Thompson shares advice and information that has helped her along the way, and offers hope for the future for the many families living with an ADHD child. You’ll also hear about life with ADHD from the sibling’s perspective, and from Daniel himself.“A well researched, informative and accessible guide, full of practical tips for parents and professionals - especially teachers! This book is a must for anyone whose life has been touched by ADHD.”Dr Tony Lloyd, CEO, ADHD Foundation“The Boy from Hell is like a parents’ survival guide, offering private comfort and reassurance that it won’t always be like this, and though every battle may take you to the brink of exhaustion it will all be worth it in the end. Oh, and it’s proof that a mother’s instinct about her beautiful yet challenging son is always right!”Annemarie Main, mother of a child with ADHD

    Buffington, tells of his personal adventure into the world of aviation to achieve a professional airline pilot career. He provides riveting details of daily operations within the aviation industry, and the struggles flight crew members face to maintain their lifestyles.Buckle your seatbelt and prepare for an eye-opening, turbulent ride into the world of aviation from the pilot's seat. From student pilot at age 15, to flight instructor, to nighttime cargo pilot, and finally to first officer aboard the ATR 42 and ATR 72 turboprop airliners, island hopping across the Caribbean, Buffington relates his personal experiences. He explains why recent accidents, like Colgan Air Flight 3407, in Buffalo, NY, and Comair Flight 5191, in Lexington, KY, can occur.My personal experiences as an airline pilot and as acting first officer aboard US Airways Flight 1549 that ditched into the Hudson River, I recommend Squawk 7700 for anyone interested in an aviation career, and mandatory reading for those who fly on our national airline system. - Jeff Skiles, First Officer US Airways Flight 1549A few more reviews...An honest, inside look at the aviation industry from someone who lived it.- A.S., Former regional airline captainI finished your book a few weeks ago...I could not put it down. It was like I was living it all right beside you. I ached in agony while reading about some of your experiences, and then thinking about how you are probably the most naturally blessed pilot with great flying abilities that I ever flew with.- K.S., American Airlines First OfficerI have just finished reading your book. I read it cover to cover in two days! Thanks for an exciting and informative story! I am impressed by the openness with which you describe your personal story....anyway, thanks again for "the book that was missing" and the best of luck to you. I will spread the word of your book among my aviation friends."-Tom P., Commercial Pilot, Danderyd, SwedenThe industry has changed much since I flew in the hay day of the airline boom. 1963 -> 1993 - retired TWA, 30 years. This young lad has written a solid tale about how things have changed in today's airline career. Outstanding book about an often overlooked niche of the aviation industry - The 1st 10 years. Sacrifices abound and soul searching within, I look back at my own sacrifice, for each of us was created to die, and within, Peter is a lad of integrity, nicely done.- TARPAAlthough two decades separate his trials and tribulations from mine to obtain federal licensing permitting us to fly commercially in an effort to build the experience necessary become employed by a major airline, the insufferable challenges remain unchanged. Peter’s descriptions of the existence of dangerously poor maintenance and unscrupulous pressure to ignore Federal Aviation Regulations at entry level air freight and air taxi charter operations were chillingly reminiscent of my experiences in the 1970s. The actions, or perhaps more accurately reactions, taken by Congress to supplant the “invisible hand” with a “visible hammer” only validate the voracity of Peter’s accounts of his experiences while attempting to pursue a career as a professional pilot. Television shows such as the PBS series Flying Cheap very adroitly lift Peter’s words from the pages of his book, and provide audio visual validation to his experiences. Squawk 7700 provides the reader with an excellent insight as to the coming shortage of qualified pilots this country will experience during the second decade of the 21st century.

    Calls came in from people around the country eager to tell Linda how her words had touched their hearts. That was the beginning of an enduring phenomenon. "Live Your Dash" captures and expands upon the theme of the original poem: It's not your birth or death that matters most, but how you spend each passing year. Linda shares her message of joy, hope, and positive energy through uplifting stories, essays, and poetry, along with tales of people who have been "touched by the dash," including Bob Dole, legendary football coach Lou Holtz, and "American Idol" winner David Cook. An inspiring look at life based on the fantastically successful poem.

    A library is an ever-changing organism; when done the right way, weeding helps a library thrive by focusing its resources on those parts of the collection that are the most useful to its users. Her handbook takes the guesswork out of this delicate but necessary process, giving public and school library staff the knowledge and the confidence to effectively weed any collection, of any size. Going through the proverbial stacks shelf by shelf, VnukExplains why weeding is important for a healthy library, demonstrating that a vibrant collection leads to robust circulation, which in turn affects library budgetsWalks readers through a library’s shelves by Dewey area, with recommended weeding criteria and call-outs in each area for the different considerations of large collections and smaller collectionsFeatures a chapter addressing reference, media, magazines and newspapers, e-books, and other special materialsShows how a solid collection development plan uses weeding as an ongoing process, making it less stressful and more productiveOffers guidance for determining how to delegate responsibility for weeding, plus pointers for getting experienced staff on boardGives advice for educating the community about the process, how to head off PR disasters, and what to do with weeded materialsIncludes a dozen sample collection development plans, easily adaptable to suit a library’s individual needsFilled with field-tested, no nonsense strategies, this handbook will enable libraries to bloom by maintaining a collection that users actually use.

    <br><br>Part Tuscan idyll and part cautionary tale, Wendy Laird’s latest Kindle Single tells the flip-side story of expat existence, what it takes to make it happen, and how a life on a well-mapped trajectory can veer off course in the process. Laird’s beautiful prose and acerbic wit keep the book, if not her own agenda, on the right track.