For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.In Bet on Talent, Turner shows you how to- create a remarkable company culture - select, sustain, and steward talent- nurture internal relationships- create company loyalty that leads to customer loyalty- instill the practice of servant leadership within your organization- treat everyone with honor, dignity, and respect- and much more

    I wanted to write a collection of stories, poems and vignettes about things like my toaster oven and my relationships with plumbers, mailmen and delivery people. But life dealt me a much more complicated story..." Gilda Radner died on May 20, 1989, shortly before publication of her book It's Always Something. A month before her death, Gilda entered a Los Angeles recording studio to deliver what would be her final performance -- this remarkable audio autobiography, in which she reveals the inspirational story of her struggles with cancer...a private, personal battle in which the humor and humanity that has touched millions became her most powerful weapon.

    Newspapers and television programs detailed the brutal slayings of a beautiful actress--twenty six years old and eight months pregnant with her first child--as well as a hair stylist, an heiress, a businessman, and other victims. The City of Angels was plunged into a nightmare of fear and dread. In the weeks and months that followed, law enforcement faced intense pressure to solve crimes that seemed to have no connection.Finally, after months of dead-ends, false leads, and near-misses, Charles Manson and members of his "family" were arrested. The bewildering trials that followed once again captured the nation and forever secured Manson as a byword for the evil that men do.Drawing upon deep archival research and exclusive personal interviews--including unique access to Manson Family parole hearings--former federal prosecutor and Fox News legal analyst Lis Wiehl has written a propulsive, page-turning historical thriller of the crimes and manhunt that mesmerized the nation. And in the process, she reveals how the social and political context that gave rise to Manson is eerily similar to our own.

    Famously bipartisan, he advised presidents and Congress on health reform and originated central features of the Affordable Care Act. In Priced Out, Reinhardt offers an engaging and enlightening account of today's U.S. health care system, explaining why it costs so much more and delivers so much less than the systems of every other advanced country, why this situation is morally indefensible, and how we might improve it.The problem, Reinhardt says, is not one of economics but of social ethics. There is no American political consensus on a fundamental question other countries settled long ago: to what extent should we be our brothers' and sisters' keepers when it comes to health care? Drawing on the best evidence, he guides readers through the chaotic, secretive, and inefficient way America finances health care, and he offers a penetrating ethical analysis of recent reform proposals. At this point, he argues, the United States appears to have three stark choices: the government can make the rich help pay for the health care of the poor, ration care by income, or control costs. Reinhardt proposes an alternative path: that by age 26 all Americans must choose either to join an insurance arrangement with community-rated premiums, or take a chance on being uninsured or relying on a health insurance market that charges premiums based on health status.An incisive look at the American health care system, Priced Out dispels the confusion, ignorance, myths, and misinformation that hinder effective reform.

    The doctor from California is on the line. "Are you ready Amanda?" The two people Amanda Baxley loves the most had begged her not to be tested--at least, not now. But she had to find out.If your family carried a mutated gene that foretold a brutal illness and you were offered the chance to find out if you'd inherited it, would you do it? Would you walk toward the problem, bravely accepting whatever answer came your way? Or would you avoid the potential bad news as long as possible? In Mercies in Disguise, acclaimed New York Times science reporter and bestselling author Gina Kolata tells the story of the Baxleys, an almost archetypal family in a small town in South Carolina. A proud and determined clan, many of them doctors, they are struck one by one with an inscrutable illness. They finally discover the cause of the disease after a remarkable sequence of events that many saw as providential. Meanwhile, science, progressing for a half a century along a parallel track, had handed the Baxleys a resolution--not a cure, but a blood test that would reveal who had the gene for the disease and who did not. And science would offer another dilemma--fertility specialists had created a way to spare the children through an expensive process. A work of narrative nonfiction in the tradition of the The Immortal Life of Henrietta Lacks, Mercies in Disguise is the story of a family that took matters into its own hands when the medical world abandoned them. It's a story of a family that had to deal with unspeakable tragedy and yet did not allow it to tear them apart. And it is the story of a young woman--Amanda Baxley--who faced the future head on, determined to find a way to disrupt her family's destiny.

    We do not usually think of him as radical, partly because he wore colorful, soft sweaters made by his mother. Nor do we usually imagine him as a pacifist; that adjective seems way too political to describe the host of a children's program known for its focus on feelings. We have restricted Fred Rogers to the realm of entertainment, children, and feelings, and we've ripped him out of his political and religious context. Rogers was an ordained Presbyterian minister, and although he rarely shared his religious convictions on his program, he fervently believed in a God who accepts us as we are and who desires a world marked by peace and wholeness. With this progressive spirituality as his inspiration, Rogers used his children's program as a platform for sharing countercultural beliefs about caring nonviolently for one another, animals, and the earth.To critics who dared call him "namby-pamby," Rogers said, "Only people who take the time to see our work can begin to understand the depth of it." This is the invitation of Peaceful Neighbor, to see and understand Rogers's convictions and their expression through his program. Mister Rogers' Neighborhood, it turns out, is far from sappy, sentimental, and shallow; it's a sharp political response to a civil and political society poised to kill.

    Each year, Kean University in Union, New Jersey, offers an exclusive class called Death in Perspective. Led by Professor Norma Bowe, the objective of the class is to “develop an understanding of the nature and experiences of the stages of dying, death, and bereavement.” It has a three-year waiting list.But as acclaimed journalist Erika Hayasaki discovers, by teaching mortality, Dr. Bowe is quietly rescuing students from tragedy. As she takes her students to cemeteries, prisons, morgues, and hospitals, she shows how the contemplation of the end can change an adult’s beginning. Over the course of two years, she intervenes with one student and her suicidal mother, mentors another with a mentally ill brother, and redeems a third from his life in a gang. And in the end, the students themselves heal Dr. Bowe herself from the lingering pain of a childhood she has long repressed. On one level, The Death Class is about the loss of life; on another level, it’s a celebration of what the human spirit can conquer. It’s about how we can survive and learn to live a meaningful life.

    It will help you to discover your true purpose and calling in life. How to get any job or career you want. How you can get the upper hand in any personal or professional negotiation. The ultimate time management strategy that will help you maximize the use of your time, enable you to focus on your core competencies and reach your goals in the quickest most efficient way possible. It will teach you success and problem solving mindsets and skillsets that will enable you to overcome any obstacle, challenge or setback. The secrets to health, vitality and unlimited energy that keeps you free from common colds, flu and illnesses so you can enjoy your life with exceptional mental clarity, focus and efficiency. How the worlds banking, credit, monetary and financial system really works so you can understand how government policy will affect your business, job, investments and the economy so you can take advantage of the boom/bust cycle of the central banking system, protect your accumulated wealth and financially profit in any market conditions. Why am I qualified to help you overcome your challenges and reach your full potential? I’ve spent most of my life studying and applying the best lessons I’ve learned from self-help, philosophy, history, religion, politics, finance, business, marketing, entrepreneurship, leadership, health, exercise and studying the most successful people in history. I share what I learned after hitting the wall and failing to graduate college so I could stop sabotaging my success and employ the superior fundamental principles of the science of high achievement that enabled me to get every job and career I went after upon graduation, started a mortgage and real estate company that netted a $60,000 profit in the first month of operation, and grew it from just an idea into 7 companies grossing almost $8 million dollars per year in revenue in only six years with two business partners and 40 employees. Then I liquidated everything before the housing crash of 2007-2008 to become a full time life coach. I went from making $500,000 per year to nothing and struggled tremendously to figure out the right business model for the first 5 years. I was so determined to succeed in my new business that I even resorted to waiting tables 3 days a week for 10 months, while sleeping on my dad’s couch for several years living like a broke college student, until I figured it out and my new business took off. I have grown it into a multi-million dollar business from nothing but an idea that helps change the lives of thousands of men and women from all over the world, and every country, cultural and religious background. I’ve made millions, lost millions and made it all back again many times over by applying the best wisdom I’ve learned from the most successful people in the world, past and present. I share with you my personal journey of how I did it and continue to do it, and what I’ve learned so you can avoid the mistakes I’ve made, and get from where you are to where you want to be in the quickest way possible. There’s a reason why high achievers are able to consistently achieve their dreams over the course of their lives, despite suffering many setbacks and challenges, and my book will teach you how to do the same thing in your own life. If you apply what I teach, you’ll get even better results than you’re currently getting.

    The world knew him as a union official, a long-time member of the Teamsters Union; he was a member of Jimmy Hoffa’s inner circle at the top of the national union. He had run-ins with the law in this position. He was charged with the murder of a rebel union member in a riot that occurred outside the Teamster’s Local Philadelphia Union Hall, but the charges were later dropped. He went to prison in the 80s after being caught on a wire instructing once of his crew to break someone’s legs and was named in Rudy Giuliani’s Mafia Commission Trial as an unindicted co-conspirator and one of only two non-Italian members of the Mafia Commission. As an old man suffering from cancer that would soon kill him, Frank Sheeran shared his story with his attorney. He told him of the things that were already known, but he shared much, much more. This book explores Frank Sheeran’s confessions as a lifelong criminal with ties to some of the biggest crimes of the 20th century. Inside this book, you will find: A detailed account of Frank Sheeran’s time in the army during the second world war, where he was in combat for an astounding four hundred and eleven days, with a focus on the war crimes he has admitted to; A look into Sheeran’s post-war slides into a life of crime, finding himself working for the Mafia before he even knew what the Mafia was; Information on his time as a hitman for the Mafia and how that led him to work for Jimmy Hoffa as muscle and hitman for the powerful Teamster Boss; Frank Sheeran’s accounts of his connections to the Bay of Pigs Invasion and the Assassination of JFK; and His confession to the murders of Crazy Joe Gallo and of his friend, Jimmy Hoffa.

    Valar morghulis!Spanning every episode across all eight seasons, INSIDER’s entertainment correspondent Kim Renfro goes deep into how the show was made, why it became such a phenomenon and explores every detail you want to know. It’s the perfect book to look back at all you may have missed or to jump-start you on a second viewing of the whole series. As an entertainment correspondent, Renfro has covered the show’s premieres, broken down key details in scenes, explored characters’ histories, and interviewed the cast, directors, and crew. In this book, she sheds new light on the themes, storylines, character development, the meaning of the finale, and what you can expect next. Some of the questions answered here include: What was the Night King’s ultimate purpose? How did the show effect George R.R. Martin’s ability to finish the book series? Why were the final seasons shorter? Why did the direwolves get shortchanged? How were the fates of Jon Snow and Daenerys Targaryen foretold from the start? Was that really a bittersweet ending? Winter may have come and gone, but there is still plenty to discover and obsess over in this behind-the-scenes fan guide to the Game of Thrones HBO series.

    This is a psychological phenomenon known as 'Imposter Syndrome'. This book examines the reasons why up to 70% of us are developing this syndrome-and what we can do about it.All of us, at one point or another, have questioned our capabilities and competence. Maybe you've wondered how you got hired and, handed big job responsibilities? One recent article suggested that 70% of people "will experience at least one episode" of IS in their lives. Imposter Syndrome (also known as imposter phenomenon, fraud syndrome, or the imposter experience) is a concept describing individuals who are marked by an inability to internalize their accomplishments and a persistent fear of being exposed as a 'fraud'. The term was coined in 1978 by clinical psychologists Pauline R. Clance and Suzanne A. Imes. Despite external evidence of their competence, those exhibiting the syndrome remain convinced that they are frauds and do not deserve the success they have achieved. Proof of success is dismissed as luck, timing, or as a result of deceiving others into thinking they are more intelligent and competent than they believe themselves to be. This book presents an accessible and engaging examination of IS and how it effects us, not just at work, but as teenagers, parents and beyond. Using interactive quizzes to help you identify if you suffer and offering tips and tools to overcome your insecurities, psychologist Dr Sandi Mann will draw on her experience not only as an academic, but also as a practitioner, to present a comprehensive guide to understanding and overcoming IS.

    Nan fosters one-year-old Florence Olajide and calls her "Ann". Florence adores her foster mother more than anything but Nan, and the children around her, all have white skin, and she can’t help but feel different. Then, four years later, after a weekend visit to her birth parents, Florence never returns to Nan. Two months after, sandwiched between her mother and father plus her three siblings, six-year-old Florence steps off a ship in Lagos to the fierce heat of the African sun.Swapping the lovely, comfortable bed in her room at Nan’s for a mat on the floor of the living room in her new home, Florence finds herself struggling to adjust. She wants to embrace her cultural heritage but doesn’t speak Yoruba and knows nothing of the customs. Clashes with her grandmother, Mama, the matriarch of the family, result in frequent beatings. Torn between her early childhood experiences and the expectations of her African culture, she begins to question who she is. Nigerian, British, both?Florence’s story is a tale of loss and loneliness, surviving poverty, maltreatment, and fighting to get an education. Most of all, it’s a moving, uplifting and inspiring account of one woman’s self-determination to discover who she is and find her way to a place she can call home. Perfect for fans of Lemn Sissay’s My Name Is Why and Tara Westover’s Educated.

    But the Muslim world seemed far away, remote, and irrelevant to our daily lives. Then came the terrorist attacks of 9/11, followed by attacks at Fort Hood, the Boston Marathon, San Bernardino, and more. Now terrorists seem to be emerging everywhere, unleashing senseless death and destruction on our nation. They are here, and their goal is nothing less than global conquest. Motivated by ancient prophecies, they are flooding into Western countries determined to conquer our countries and establish a global Muslim caliphate. In The Barbarians Are Here, Dr. Michael Youssef provides clear insight into the motives and mission of the Islamic extremists. He offers practical steps we can take right now to begin a New Reformation that will restore the hope of Western civilization. It's not too late. We are not doomed to destruction, even though the barbarians are already here. But we haven't a moment to lose. "Let this book shape how you think, pray, and take the Gospel to the ends of the earth." -- R. Albert Mohler, Jr., President of The Southern Baptist Theological Seminary "I want every American, every citizen, and every member of my family to read this book. It is foolhardy not to." -- Pat Boone, Entertainer, Pat Boone Enterprises

    Determined to carry on Johnnie’s work, Dee earned her mortuary science degree, only to find herself no longer needed in the family business. So Dee crossed the racial divide in the most segregated industry in America and joined the staff of an African-American funeral home as a single white woman.In The Undertaker’s Wife, Oliver draws from her wealth of experience to provide candid and often hysterically funny advice on dying well and surviving the loss of those who have gone before. Her insights on the common ground of grief, survival, and the ever-present faithfulness of God (to all of us, regardless of our race, religious upbringing, or socio-economic background) will help readers prepare for one of life’s only certainties—and do it with wisdom, grace, and a healthy dose of joy.

    Filled with thought-provoking questions, ideas and solutions, this book will help you stay positive while dealing with life’s disappointments and the negativity that encompasses our society. Whereas, you can’t change the people and circumstances that try to get your goat, Hide Your Goat will help you stay positive when negativity surrounds you. The book focuses on six core principles.• The Courage to Recognize Who You Are• The Strength to Accept Where You Have Been* The Wisdom to Discern Where You Are Heading* The Knowledge to Acquire What it Takes To Get There* The Awareness to Exclude Who Is Stopping You* The Power to Change What Holds You BackHide Your Goat makes you aware of how your daily life intersects with a diverse group of people from different backgrounds, opinions and personalities. This book will make you think about yourself and dive deep below the surface to uncover feelings, thoughts and emotions that expose your goat. Regardless of its origin, the expression “gets my goat” is something that resonates with all of us. The fast-paced and stress-filled schedules we maintain “open the gate” to allow people and circumstances to “get our goat.” It’s time to discover, herd, teach, feed, gate, exercise and in the end, Hide Your Goat!