But he was the first to show how one person, armed with creativity, some friends, $150, and the Internet, could turn an entire industry upside down.United Airlines had broken Dave’s guitar in checked luggage. After eight months of pestering the company for compensation, he turned to his best tool—songwriting—and vowed to create a YouTube video about the incident that he hoped would garner a million views in one year. Four days after its launching, the first million people had watched “United Breaks Guitars.” United stock went down 10 percent, shedding $180 million in value; Dave appeared on outlets as diverse as CNN and The View. United relented. And throughout the business world, people began to realize that “efficient” but inhuman customer-service policies had an unseen cost—brand destruction by frustrated, creative, and socially connected customers.“United Breaks Guitars” has become a textbook example of the new relationship between companies and their customers, and has demonstrated the power of one voice in the age of social media. It has become a benchmark in the customer-service and music industries, as well as branding and social-media circles. Today, more than 150 million people are familiar with this story.In this book, you’ll hear about how Dave developed the “just do it” philosophy that made him the ideal man to take on a big corporation, what it felt like to be in the center of the media frenzy, and how he’s taken his talents and become a sought-after songwriter and public speaker. And businesspeople will learn how companies should change their policies and address social-media uprisings.Since “United Breaks Guitars” emerged, nothing is the same—for consumers, for musicians, or for business. Whether you are a guitarist, a baggage handler, or a boardroom executive, this book will entertain you and remind you that we are all connected, that each of us matters, and that we all have a voice worth hearing.

    Rogue & Kat Savage.

    No matter how many albums he’s released or tours he’s led, he still can’t shake the feeling that he has failed at life. So the critically acclaimed, endlessly heartbroken singer-songwriter checks himself into a ten-day silent retreat. As those silent days unfold, Jaina attempts to rewire his own brain in a burst of unpredictable digressions and unsent love letters, musings on the miracles of science and the fallen heroes of popular music. Get It While You Can is a late-night ode to the pursuit of sanity.

    

    Book by Jenkins, Jerry B., LaHaye, Tim

    . . . Heartfelt, passionate and slick.”— Kirkus, starred review

    This is the first poetry anthology by and for the Hip-Hop generation.It has produced generations of artists who have revolutionized their genre(s) by applying the aesthetic innovations of the culture. The BreakBeat Poets features 78 poets, born somewhere between 1961-1999, All-City and Coast-to-Coast, who are creating the next and now movement(s) in American letters.The BreakBeat Poets is for people who love Hip-Hop, for fans of the culture, for people who've never read a poem, for people who thought poems were only something done by dead white dudes who got lost in a forest, and for poetry heads. This anthology is meant to expand the idea of who a poet is and what a poem is for.The BreakBeat Poets are the scribes recording and remixing a fuller spectrum of experience of what it means to be alive in this moment. The BreakBeat Poets are a break with the past and an honoring of the tradition(s), an undeniable body expanding the canon for the fresher.

    103 pages of summaries and analysis on Snow Crash by Neal Stephenson.This comprehensive study guide includes the following sections written by BookRags.com: Plot Summary, Chapter Summaries & Analysis, Characters, Objects/Places, Themes, Style, and Topics for Discussion.

    Falling into three categories, the first 40 sayings each have a full, unbroken chain of transmission that goes back to God through the medium of the Prophet Muhammad. The second category are sayings mostly taken from well-known written collections. The final section is drawn from similar books, with Ibn 'Arabi adding one extra hadith, orally transmitted. Comprised of a full introduction explaining the meaning of Hadith, the text stresses the importance of this tradition in Ibn 'Arabi's writing.

    Know the Faith is an attempt to present Orthodox Christianity in a way Western Christians can understand, grounding each point in Scripture and patristic theology, with comparisons to what Catholics and Protestants believe.Whether you are an Orthodox Christian seeking to explain your faith to others or an inquirer into this ancient faith, Know the Faith will help you understand and communicate the Orthodox faith as never before.

    If you or someone you know is discontented, distressed, or downright disturbed, maybe the Great White North is right for you, eh. But how much do you really know about Canada? Can you do a job that Canada needs (do you play hockey, drill for oil, or make poutine?)? Can you identify the best Canadian province for your lifestyle (lots of tundra or just some tundra?)? Can you master the proper pronunciation of "sorry"? What strange wizardry is the Canadian government? Is maple syrup acceptable substitution for currency? At long last, How to Move to Canada can help make your vague threat into a cold Canadian reality. This book is also full of activities such as: Color the flag of your new homeland Match the strange Canuck dialect with their local definitions And more! PLEASE NOTE: This is a humor book. It won't really help you emigrate. Rather, it's a subversive mix of real information on the Great White North plus a hilarious look at all the reasons why you won't like it there any better — and why they probably won't have you anyway.

    Seekers learn ancient spiritual practices to overcome the destructive characters such as anger, jealousy, malice, laziness, stinginess, greed, cowardice, and more. Through this training: one’s ego is subdued, the heart is filled with light, and dark thoughts and tendencies are eradicated. In this new state, one learns the hidden secrets reserved for very few about their true self, the life of this world and all creation, and existence in the Eternal Reality, where one is blessed beyond imagination.

    Tired of the usual boring bake sales and dances, this group of high school seniors tried a novel approach to fundraising. They coaxed an initially reluctant administration to enter the rock concert business in the fall of 1967 by booking an on-the-rise, little-known British rock band named curiously enough The Who. In the inevitable clash between a Catholic high school's button-down culture and the destructive live act of The Who, something had to give. WSWIR deconstructs a rock n' roll perfect storm by reliving the events and revisiting with many of the colorful cast of characters (not just the students) involved in transforming the school's image from that of a staid, conservative high school in Scotch Plains, New Jersey to one that was soon at the cutting edge of the rock music scene in the years 1967 and 1968, rock n' roll's hey day. WSWIR is also a snapshot of The Who at a period in their career when for all intents and purposes they were little more than a cult band in the United States, known more for scintillating live performances than record sales. When surveying the various U.S. venues in which The Who performed on the way to reaching iconic status, one would be hard-pressed to find a more unusual setting than Union Catholic High School where The Who left an audience of mostly first-time concert-going teens with mouths agape. It was an event that is still talked about today by those who attended the show and scoffed at in disbelief by everyone else...that is, until now. This is a Black and White Edition, meaning with the exception of the front and back cover, all graphics are in black and white. The book includes rare photographs of The Who on the Union Catholic stage and backstage (in the teachers' lounge no less!) as well as other choice accoutrements.

    Pearl in the Sand tells Rahab's untold story. Rahab lives in a wall; her house is built into the defensive walls of the City of Jericho. Other walls surround her as well-walls of fear, rejection, and unworthiness. A woman with a wrecked past; a man of success, of faith...of pride. A marriage only God would conceive! Through the heartaches of a stormy relationship, Rahab and Salmone learn the true source of one another's worth and find healing in God.

    Charles Bernstein here proves them alive and well in poems elegiac, defiant, and resilient to the point of approaching song. Heir to the democratic and poetic sensibilities of Walt Whitman and Allen Ginsberg, Bernstein has always crafted verse that responds to its historical moment, but no previous collection of his poems so specifically addresses the events of its time as Girly Man, whichfeatures works written on the evening of September 11, 2001, and in response to the war in Iraq. Here, Bernstein speaks out, combining self-deprecating humor with incisive philosophical and political thinking. Composed of works of very different forms and moods—etchings from moments of acute crisis, comic excursions, formal excavations, confrontations with the cultural illogics of contemporary political consciousness—the poems work as an ensemble, each part contributing something necessary to an unrealizable and unrepresentable whole. Indeed, representation—and related claims to truth and moral certainty—is an active concern throughout the book. The poems of Girly Man may be oblique, satiric, or elusive, but their sense is emphatic. Indeed, Bernstein’s poetry performsits ideas so that they can be experienced as well as understood. A passionate defense of contingency, resistance, and multiplicity, Girly Man is a provocative and aesthetically challenging collection of radical verse from one of America’s most controversial poets.