Big Blue, as the company is known, tends to rely for its success on magical thinking but that magic ran out a long time ago. The company got in trouble back in the 1990s and had to hire for the first time an outside CEO, Lou Gerstner, to save the day. Gerstner pushed IBM into services with spectacular results but this hurt the company, too. As services have became commoditized IBM could only compete by offshoring the work and quality suffered. The other negative impact of Gerstner was his compensation which was for the first time in IBM history very high. Only the Watson family had become rich running IBM with later CEOs like John Opel and John Akers living comfortable lives with lots of perks, but they never got BIG RICH. That changed with Gerstner. Sam Palmisano an IBM lifer followed Gerstner as CEO and followed, too, the Gerstner playbook. Palmisano retired three years ago with a retirement package worth $241 million, replaced by IBM's first woman CEO, Ginni Rometty, who certainly expects a comparable golden parachute. In order to achieve these numbers, though, IBM has essentially sacrificed both its customers and employees. In order to have ever growing earnings per share the company has cut labor to the bone, off-shored everything it can, dropped quality, deliberately underbid contracts to win them then not performed. IBM's acquisition policy is one of buying companies to get their sales then cutting costs to the bone and under-delivering. This and share buybacks have kept earnings growing until this house of cards recently began to fall. Ginni Rometty, who will end up taking the fall for Palmisano's flawed strategy, has stated a very specific earnings goal for 2015 that she will destroy the company to achieve if she must. This book how IBM fell from grace, where it is headed, and what specifically can be done to save the company before it is too late.

    Paul hired Michael as his security guard, beginning a thirty-year music business career in which he worked with such legendary names as Led Zeppelin, Bad Company, The Osmonds, Sheena Easton, Frank Sinatra, Bon Jovi, Cher, and Kiss. As tour manager, Michael was responsible for every aspect of their safety and their comfort, from making sure they were not mobbed on stage to making sure they got paid. To some of them he became close. He was best man at Jon Bon Jovi's wedding, and provided personal security for Cher at her Malibu home. He shared their wildest excesses, their highs and their lows; he saw their fears, and all too often, their loneliness and paranoia. Sometimes hilarious, frequently shocking, always perceptive, Star Man is the outrageous, uncompromising, and brutally honest story of one man's life with the biggest stars of rock.

    With this book, Raymond shares his knowledge, experience, and anecdotal stories, allowing all of us to get a better understanding of the operating system that affects millions of people every day. This book has something for everyone, is a casual read, and I highly recommend it!--Jeffrey Richter, Author/Consultant, Cofounder of WintellectVery interesting read. Raymond tells the inside story of why Windows is the way it is.--Eric Gunnerson, Program Manager, Microsoft CorporationAbsolutely essential reading for understanding the history of Windows, its intricacies and quirks, and why they came about.--Matt Pietrek, MSDN Magazine's Under the Hood ColumnistRaymond Chen has become something of a legend in the software industry, and in this book you'll discover why. From his high-level reminiscences on the design of the Windows Start button to his low-level discussions of GlobalAlloc that only your inner-geek could love, The Old New Thing is a captivating collection of anecdotes that will help you to truly appreciate the difficulty inherent in designing and writing quality software.--Stephen Toub, Technical Editor, MSDN MagazineWhy does Windows work the way it does? Why is Shut Down on the Start menu? (And why is there a Start button, anyway?) How can I tap into the dialog loop? Why does the GetWindowText function behave so strangely? Why are registry files called hives?Many of Windows' quirks have perfectly logical explanations, rooted in history. Understand them, and you'll be more productive and a lot less frustrated. Raymond Chen--who's spent more than a decade on Microsoft's Windows development team--reveals the hidden Windows you need to know.Chen's engaging style, deep insight, and thoughtful humor have made him one of the world's premier technology bloggers. Here he brings together behind-the-scenes explanations, invaluable technical advice, and illuminating anecdotes that bring Windows to life--and help you make the most of it.A few of the things you'll find inside:What vending machines can teach you about effective user interfaces A deeper understanding of window and dialog management Why performance optimization can be so counterintuitive A peek at the underbelly of COM objects and the Visual C++ compiler Key details about backwards compatibility--what Windows does and why Windows program security holes most developers don't know about How to make your program a better Windows citizen

    Investigators zeroed in on soldiers, turning out barracks and trolling seedy bars for the GIs who partied with Jamie in the hours leading up to her death. But every lead produced only new mysteries. There were unbreakable alibis, a roommate who claimed she had slept through the crime, and lab tests that hinted at a secret lover. The investigation seemed destined for the cold case file until a high-powered American senator pressed for answers. Soon, a greenhorn detective settled on a shocking new suspect, a pretty blonde exchange student named Kenzi Snider. During an interrogation, the teenager confessed to killing Jamie during a lesbian encounter . . . but it was what happened next that was truly surprising.What really happened in Room 103?