I call your doctors office and am put on hold for 5 minutes, then informed that your prescription was phoned in to my competitor on the other side of town. Phoning the competitor, I am immediately put on hold for 5 minutes before speaking to a clerk, who puts me back on hold to wait for the pharmacist. Your prescription is then transferred to me, and now I have to get the 2 phone calls that have been put on hold while this was being done. Now I return to the counter to ask if we've ever filled prescriptions for you before. For some reason, you think that "for you" means "for your cousin" and you answer my question with a "yes", whereupon I go the computer and see you are not on file. The phone rings..." That's part of the reason why your prescription takes so long to fill, and after almost 20 years of this, a question I was never quite able to answer loomed larger and larger each day: "Why did I get into this profession?" Cranky customers whose only questions seem to involve their insurance co-pays. Pointless paperwork. People begging for early narcotic refills. Staff cuts. That was my workday. The struggle to get people the medicine and information they needed seemed almost futile at times. Then one day I got the answer. It hit me like a ton of bricks while driving home one spring evening along the California coast. I was born again, but it had nothing to do with Jesus. It did have a lot to do with a little plastic motorcycle. And I did become the pharmacist who saved Christmas. I absolutely know now why I became a pharmacist. I still don't know why your co-pay is so high.

    Mostly from the USA and UK, they bring into sharp focus the extent of the abuse of our critical life-saving services.With cartoons to depict calls and hyperlinks to take the reader to the original audio (some of them released in the public domain by the police and ambulance services in order to show the world how badly a minority of individuals will misuse valuable resources), this book promises to amuse and shock every right-minded person who understands what these services are here for.The author and illustrator are professional front line paramedics, so they know a thing or two about the subject; and from calls to the police for directions to 999 rants about the lack of buses, they have experienced their fair share of such stupidity.You won't believe some of the calls that have been made in the name of personal crisis. You simply won't believe what some people think is an emergency!

    The Liverpool band’s first three singles shot to the top of the UK charts and spawned a multi-million selling album in the mid-eighties. It was a thrilling rock’n’roll ride for ‘Nasher’, a lad from a council house barely out of his teens. But the dream didn’t last. Aged just 27, he found himself near homeless and on the dole. One of ‘The Lads’ no more.Now, 30 years on from the band’s formation, Nasher takes us back on a colourful journey to Hollywood and beyond. What price fame? It’s time to tell the real story.

    I hurled myself through the doorway and into the room. I didn’t look back.”Caught in an Ecuador hotel room with 8kg of cocaine, Pieter Tritton was no mule or dupe. He had planned and organised everything. The consequence: a 12-year sentence inside one of the world’s deadliest prison systems, where gun fights, executions and riots are a part of everyday life. As a Brit banged up abroad, Pieter had to learn how to survive – and fast – because one wrong move would mean death.This is the insider account of what it’s like to live in a place worse than hell and come out a changed man on the other side.

    Never mind that he hadn't been on two wheels since an inglorious three-month teenage chapter involving a Lambretta, four crashes and an 18-month ban for drink-driving, a plan had begun to loosely form...And so, having completed a six day residential motorcycle course and hastily re-mortgaged his flat, Mike sets off alone, resolving to go wherever the road takes him and enjoy the adventure of heading off into the unknown. He ends up travelling almost 20,000 miles and reaching the four extremes of Europe: the Arctic Circle in the north, the Mediterranean coast in the south, the Portuguese Atlantic to the west and the Iraqi border of Turkey in the east.But really it's a journey inwards, as, on the way, Mike finds his post-divorce scars starting to heal and attempts to discover what he, as a man in his forties who hasn't quite found his place in the world, should be doing. Self-deprecating, poetic and utterly engaging, his is a heroic journey taken for the rest of us too scared to leave our 9 to 5 office-bound existence.

    It is the ultimate British ultramarathon. The person taking on this superhuman challenge would have to be willing to push harder and suffer more than ever before. There is no Map in Hell tells the story of a man willing to do just that.In 2014, Steve Birkinshaw made an attempt at setting a new record. With a background of nearly forty years of running elite orienteering races and extreme-distance fell running over the toughest terrain, if he couldn't do it, surely no one could. But the Wainwrights challenge is in a different league: aspirants need to complete two marathons and over 5,000 metres of ascent every day for a week.With a foreword by Joss Naylor, There is no Map in Hell recounts Birkinshaw's preparation, training and mile-by-mile experience of the extraordinary and sometimes hellish demands he made of his mind and body, and the physiological aftermath of such a feat. His deep love of the fells, phenomenal strength and tenacity are awe inspiring, and testimony to athletes and onlookers alike that 'in order to attain the impossible, one must attempt the absurd'.

    This is the story of his arduous and almost miraculous survival, and of the brilliant, committed teamwork which brought him to safety.

    The game has been his life, and his enduring passion.Souness has written a perceptive and opinionated autobiography. It chronicles one of the most successful and colourful careers in the history of British football. But it also provides an intriguing assessment of the game which has dominated his existence, drawing extensively on his incredibly rich and varied experiences as a player, manager and pundit.The result is a shrewd, incisive and hard-hitting memoir, at times tinged with hindsight and regret, which also grapples with many of the major talking points affecting the game today. It is shot through with Souness' trademark tenacity and wisdom, and with fantastic anecdotes from his glittering career.In many ways, Football: My Life, My Passion is the story of the last half-century of British football writ large.

    . . Brilliant. I advise anyone to go and read it' Louise Redknapp_______From X Factor star to Queen of the Jungle, Stacey Solomon has never been far from our screens . . .As a kid, Stacey always dreamed of becoming a star. But at 17, it looked like her dream was shattered when she unexpectedly became pregnant.Always the fighter, new single mum Stacey rallied, found a college with a crèche for her son Zachery and waitressed at night, determined that he should have the opportunities she didn't.And then the X Factor came along, where she stunned Britain with her astonishing voice. She went from hard-up single mum to X Factor favourite, Queen of the Jungle and much-loved TV presenter in just two years.Stacey Solomon's My Story So Far is a fantastic and inspirational read by a modern-day heroine who always looks on the bright side of life._______'Stacey has charmed that nation with her down-to-earth personality and irrepressible spirit' Sunday Mirror'She's hilariously dizzy yet whip-smart. She's a treat' Scotsman'She has a warm smile, an infectious laugh and a heart of gold' Love It

    The racing world held its breath again 19 months later while witnessing his incredible return to racing. In Alex Zanardi - My Sweetest Victory Zanardi takes us from his childhood in Italy through his hard-fought racing success to the moving story of perseverance and love that motivated his recovery. Along the way, Zanardi presents the triumphs and setbacks in his racing career, culminating in back-to-back CART championships for 1997 and 1998. In riveting detail, Zanardi relates his terrible accident, the long path to recovery and his return to Lausitzring to complete the 13 laps he didn't finish in 2001. Alex Zanardi - My Sweetest Victory is an inspiring book about how personal strength and passion can triumph over even the most challenging circumstances -- an autobiography whose significance extends far beyond the world of motorsports.

    In his 20,000 mile solo journey he encounters corruption in Mexico, finds himself stranded in the highlands of Bolivia and gets arrested in Nicaragua. The road presents Bill with fears to face, immense kindness of strangers, and huge challenges to overcome, all while he copes with his anxiety disorder. Join Bill as he shares a candid account of his experiences bumbling across the Americas.

    All I’ve ever wanted to do is entertain the public and hear the roar of the crowd as they chant my name. From the age of just 11, snooker has given me a life of fun, fame, fortune and freedom. But it’s not always been easy – there have been plenty of ups and downs, on and off the table. I’ve lived the way I’ve played my snooker – fast, hard and with plenty of risks. Some of those risks have nearly cost me everything; my career, my family, even my life. If I had my time again I might do it differently. Doesn’t mean I have any regrets. My journey has taken me from Tooting to Thailand, from Higgins to Hendry, from cocaine to the Crucible. I’ve been through a Whirlwind of change and come out the other side. There’s a reason why I’ve held back from telling my real story. We all need a second chance... Welcome to my mad, bad world.

    But unbeknownst to her coworkers, Lois was leading a parallel life as well, that of a biker babe with an overwhelming case of wanderlust, one that couldn't be satisfied by a weekend holiday. Her days in a cubicle were numbered, and it wasn't long before she was back on her bike and looking for adventure.Armed only with the Spanish words for "caution" and "cheese," Lois set off to conquer America---both Americas, actually. Starting in Alaska and working her way down the Pacific Coast, she rode through snow, desert, and everything in between to reach the southernmost tip of Argentina. Lois tackled every type of fellow biker imaginable and endured everything the continents could throw at her with quick thinking and a vibrant sense of humor. Whether bribing her way through Central American borders, spending the night in a Mexican brothel, or crashing her bike in Patagonia, Lois's bright, funny travelogue will charm anyone who longs for adventure and a stretch of the open road.

    Chubby is cute was her motto and cake with pints of cider her diet. Then came 'the' fateful night that saw her staring awkwardly at a ‘fat bird’ with her top on. When that 'fat bird' turned out to be her very own reflection Hannah ran (quite quickly) to the toilets to wail in self-pity and humiliation. Hannah knew she had to make a decision, so she decided to lace up a pair of trainers she happened to have in the cupboard and head for the hills…or at least to the nearest park…if she could ever make it. Chased by geese, the police and Jack Russel’s, No Run Intended is a small story about a big journey that follows Hannah’s running progress through good times, bad times and can’t be bothered times. Deeply honest, insightful and a little bit funny, it’s definitely not a how to but a what if kind of book that celebrates running in all its beautiful, ugly glory.

    Koirala was a Nepali to be proud of. He fought for Indian independence and then turned homeward to fight the Rana regime. As the towering figure of the post-Rana era, he gave momentum to Nepal’s entry into modern times. His many years of imprisonment (in British India and, later, in a Nepal ruled by the king) and exile gave BP’s career the poignancy of unfulfilled expectations. Even as he has been elevated to the status of political icon, BP’s life and aspirations are little understood. Here, at last, in his own words, is what BP had to say–spoken with clarity and conviction into a microphone in his dying days.