Jensen--you just never knew it. As the owner of the world's largest disaster management company, he has spent most of his adult life responding to tragedy. From the Oklahoma City bombing, 9/11, the Bali bombings, the 2004 South Asian Tsunami, Hurricane Katrina to the 2010 Haitian Earthquake and the Grenfell Tower Fire, Jensen is at the practical level of international incidents, assisting with the recovery of bodies, identifying victims, and repatriating and returning their personal effects to the surviving family members. He is also, crucially, involved in the emotional recovery that comes after a disaster: helping guide the families, governments, and companies involved, telling them what to expect and managing the unmanageable. As he puts it, "If journalists write the first rough draft of history, I put the punctuation on the past."Personal Effects is an unsparing, up-close look at the difficult work Jensen does behind the yellow tape and the lessons he learned there. The chronicle of an almost impossible and grim job, Personal Effects also tells Jensen's own story, how he came to this line of work, how he manages the chaos that is his life, and the personal toll the repeated exposure to mass death brings, in becoming what GQ called "the best at the worst job in the world."A rare glimpse into a world we all see but many know nothing about, Personal Effects is an inspiring and heartwarming story of survival and the importance of moving forward. Jensen allows his readers to see over his shoulder as he responds to disaster sites, uncovers the deceased, and cares for families to show how a strong will and desire to do good can become a path through the worst the world can throw at us.

    In Trixie and Katya's Guide to Modern Womanhood, the pair channel that energy into an old-school etiquette guide for ladies.In essays, conversations, and how-to sections peppered with hilarious, gorgeous photos, Trixie and Katya will advise readers on beauty and fashion and tackle other vital components of a happy home, such as money, self-love, and friendship; sharing advice and personal stories in high-concept fashion.

    “The days are long, but the years are short,” she realized. “Time is passing, and I’m not focusing enough on the things that really matter.” In that moment, she decided to dedicate a year to her happiness project.In this lively and compelling account, Rubin chronicles her adventures during the twelve months she spent test-driving the wisdom of the ages, current scientific research, and lessons from popular culture about how to be happier. Among other things, she found that novelty and challenge are powerful sources of happiness; that money can help buy happiness, when spent wisely; that outer order contributes to inner calm; and that the very smallest of changes can make the biggest difference.

    What motivated Manson in his seemingly mindless selection of victims, and what was his hold over the young women who obeyed his orders? Here is the gripping story of this famous and haunting crime. 50 pages of b/w photographs.

    Merril Jessop already had three wives. But arranged plural marriages were an integral part of Carolyn’s heritage: She was born into and raised in the Fundamentalist Church of Jesus Christ of Latter-Day Saints (FLDS), the radical offshoot of the Mormon Church that had settled in small communities along the Arizona-Utah border. Over the next fifteen years, Carolyn had eight children and withstood her husband’s psychological abuse and the watchful eyes of his other wives who were locked in a constant battle for supremacy.Carolyn’s every move was dictated by her husband’s whims. He decided where she lived and how her children would be treated. He controlled the money she earned as a school teacher. He chose when they had sex; Carolyn could only refuse—at her peril. For in the FLDS, a wife’s compliance with her husband determined how much status both she and her children held in the family. Carolyn was miserable for years and wanted out, but she knew that if she tried to leave and got caught, her children would be taken away from her. No woman in the country had ever escaped from the FLDS and managed to get her children out, too. But in 2003, Carolyn chose freedom over fear and fled her home with her eight children. She had $20 to her name.Escape exposes a world tantamount to a prison camp, created by religious fanatics who, in the name of God, deprive their followers the right to make choices, force women to be totally subservient to men, and brainwash children in church-run schools. Against this background, Carolyn Jessop’s flight takes on an extraordinary, inspiring power. Not only did she manage a daring escape from a brutal environment, she became the first woman ever granted full custody of her children in a contested suit involving the FLDS. And in 2006, her reports to the Utah attorney general on church abuses formed a crucial part of the case that led to the arrest of their notorious leader, Warren Jeffs.

    As we reel from the latest horror . . . " So begins a new epilogue, illustrating how Columbine became the template for nearly two decades of "spectacle murders." It is a false script, seized upon by a generation of new killers. In the wake of Newtown, Aurora, and Virginia Tech, the imperative to understand the crime that sparked this plague grows more urgent every year.What really happened April 20, 1999? The horror left an indelible stamp on the American psyche, but most of what we "know" is wrong. It wasn't about jocks, Goths, or the Trench Coat Mafia. Dave Cullen was one of the first reporters on scene, and spent ten years on this book-widely recognized as the definitive account. With a keen investigative eye and psychological acumen, he draws on mountains of evidence, insight from the world's leading forensic psychologists, and the killers' own words and drawings-several reproduced in a new appendix. Cullen paints raw portraits of two polar opposite killers. They contrast starkly with the flashes of resilience and redemption among the survivors.

    Every passerby was an actor; every car would magically stop for him; everything he saw was a cue from "The Producer" to help inspire the performance of a lifetime. After a manic spree around Manhattan, Zack, who is bipolar, was arrested on a subway platform and admitted to Bellevue Hospital. So begins the story of Zack's freefall into psychosis and his desperate, poignant, often darkly funny struggle to claw his way back to sanity. It's a journey that will take him from New York City back to his Kansas roots and to the one person who might be able to save him, his tough, big-hearted Midwestern mother, nicknamed the Bird, whose fierce and steadfast love is the light in Zack's dark world. Before his odyssey is over, Zack will be tackled by guards in mental wards, run naked through cornfields, receive secret messages from the TV, befriend a former Navy Seal and his talking stuffed monkey, and see the Virgin Mary in the whorls of his own back hair. But with the Bird's help, he just might have a shot at pulling through, starting over, and maybe even meeting a woman who can love him back, bipolar and all. Written with raw emotional power, humor, and tenderness, GORILLA AND THE BIRD is a bravely honest account of a young man's unraveling and the relationship that saves him.

    As they lay sleeping in the central Oregon desert, a man in a pickup truck deliberately ran over their tent and proceeded to attack them with an axe. The horrific crime was reported in newspapers across the country, but no one was ever arrested. Fifteen years later, Jentz returns to the small town where she was nearly murdered and makes an extraordinary discovery: the violence of that night is as present for the community as it is for her. Shockingly, many say they know who did it, and he is living freely in their midst.Powerful, eloquent, and paced like the most riveting of thrillers, Strange Piece of Paradise is a startling profile of a psychopath, a sweeping reflection on violence and the myth of American individualism, and a moving record of Jentz's brave inner journey from violence to hope.

    The authorities launch a nationwide search with no success. Naomi has vanished, and her family is broken.As the months pass, the worst-case scenarios—kidnapping, murder—seem less plausible. The trail has gone cold. Yet for a desperate Jenny, the search has barely begun. More than a year after her daughter’s disappearance, she’s still digging for answers—and what she finds disturbs her. Everyone she’s trusted, everyone she thought she knew, has been keeping secrets, especially Naomi. Piecing together the traces her daughter left behind, Jenny discovers a very different Naomi from the girl she thought she’d raised.

    Based on expert reactions, we have come to the conclusion that the investigation team’s conclusion that the betrayer was most probably Arnold van den Bergh is not adequately supported by the available factual material. We apologise to anyone who feels offended by this book. This applies in particular to the surviving relatives and other family members of Arnold van den Bergh.Ambo|Anthos publishersUsing new technology, recently discovered documents and sophisticated investigative techniques, an international team—led by an obsessed former FBI agent—has finally solved the mystery that has haunted generations since World War II: Who betrayed Anne Frank and her family? And why?Over thirty million people have read The Diary of a Young Girl, the journal teen-aged Anne Frank kept while living in an attic with her family in Amsterdam during World War II, until the Nazis arrested them and sent Anne to her death in a concentration camp. But despite the many works—journalism, books, plays and novels—devoted to Anne’s story, none has ever conclusively explained how the Franks and four other people managed to live in hiding undetected for over two years—and who or what finally brought the Nazis to their door.With painstaking care, former FBI agent Vincent Pankoke and a team of indefatigable investigators pored over tens of thousands of pages of documents—some never-before-seen—and interviewed scores of descendants of people involved, both Nazi sympathizers and resisters, familiar with the Franks. Utilizing methods developed by the FBI, the Cold Case Team painstakingly pieced together the months leading to the  Franks’ arrest—and came to a shocking conclusion. The Betrayal of Anne Frank is their riveting story. Rosemary Sullivan introduces us to the investigators, explains the behavior of both the captives and their captors and profiles a group of suspects. All the while, she vividly brings to life wartime Amsterdam: a place where no matter how wealthy, educated, or careful you were, you never knew whom you could trust.

    A loving home, shared with squabbling siblings, overseen by devoted parents. Yet in other ways it was the precise opposite: a revolving door of TV camera crews and documentary makers, a world of extreme discipline, of siblings vanishing in the night.Megan Phelps-Roper was raised in the Westboro Baptist Church - the fire-and-brimstone religious sect at once aggressively homophobic and anti-Semitic, rejoiceful for AIDS and natural disasters, and notorious for its picketing the funerals of American soldiers. From her first public protest, aged five, to her instrumental role in spreading the church's invective via social media, her formative years brought their difficulties. But being reviled was not one of them. She was preaching God's truth. She was, in her words, 'all in'.In November 2012, at the age of twenty-six, she left the church, her family, and her life behind. Unfollow is a story about the rarest thing of all: a person changing their mind. It is a fascinating insight into a closed world of extreme belief, a biography of a complex family, and a hope-inspiring memoir of a young woman finding the courage to find compassion for others, as well as herself.

    She had a play that was to be produced at the New York International Fringe Festival and a job waiting for her at the New Yorker. Tragically, five days after graduation, Marina died in a car crash.As her family, friends, and classmates, deep in grief, joined to create a memorial service for Marina, her unforgettable last essay for the Yale Daily News, “The Opposite of Loneliness,” went viral, receiving more than 1.4 million hits. She had struck a chord.Even though she was just twenty-two when she died, Marina left behind a rich, expansive trove of prose that, like her title essay, captures the hope, uncertainty, and possibility of her generation. The Opposite of Loneliness is an assem­blage of Marina’s essays and stories that, like The Last Lecture, articulates the universal struggle that all of us face as we figure out what we aspire to be and how we can harness our talents to make an impact on the world.

    Joe, Florida and confessed that he’d shot and killed his parents in their family home in Silver Spring, Maryland. He said he’d been possessed by the devil. He was eventually diagnosed with schizophrenia and ruled “not criminally responsible” for the murders on grounds of insanity.But after the trial, where do the "criminally insane" go? Brottman reveals Brian's inner life leading up to the murder, as well as his complicated afterlife in a maximum security psychiatric hospital, where he is neither imprisoned nor free. During his 27 years at the hospital, Brian has tried to escape and been shot by police, and has witnessed three patient-on-patient murders. He’s experienced the drugging of patients beyond recognition, a sadistic system of rewards and punishments, and the short-lived reign of a crazed psychiatrist-turned-stalker. In the tradition of One Flew Over The Cuckoo’s Nest, Couple Found Slain is an insider’s account of life in the underworld of forensic psych wards in America and the forgotten lives of those held there, often indefinitely.

    A failed salesman turned local reporter, he wanted to test himself, see how he might respond to pressure and danger. He signed up for emergency medical training and became, at age twenty-six, a newly minted EMT running calls in the worst sections of Atlanta. His life entered a different realm—one of blood, violence, and amazing grace.Thoroughly intimidated at first and frequently terrified, he experienced on a nightly basis the adrenaline rush of walking into chaos. But in his downtime, Kevin reflected on how people’s facades drop away when catastrophe strikes. As his hours on the job piled up, he realized he was beginning to see into the truth of things. There is no pretense five beats into a chest compression, or in an alley next to a crack den, or on a dimly lit highway where cars have collided. Eventually, what had at first seemed impossible happened: Kevin acquired mastery. And in the process he was able to discern the professional differences between his freewheeling peers, what marked each—as he termed them—as “a tourist,” “true believer,” or “killer.”Combining indelible scenes that remind us of life’s fragile beauty with laugh-out-loud moments that keep us smiling through the worst, A Thousand Naked Strangers is an absorbing read about one man’s journey of self-discovery—a trip that also teaches us about ourselves.

    With most of their animals dead, zookeepers Jan and Antonina Zabinski began smuggling Jews into empty cages. Another dozen "guests" hid inside the Zabinskis' villa, emerging after dark for dinner, socializing, and, during rare moments of calm, piano concerts. Jan, active in the Polish resistance, kept ammunition buried in the elephant enclosure and stashed explosives in the animal hospital. Meanwhile, Antonina kept her unusual household afloat, caring for both its human and its animal inhabitants—otters, a badger, hyena pups, lynxes.With her exuberant prose and exquisite sensitivity to the natural world, Diane Ackerman engages us viscerally in the lives of the zoo animals, their keepers, and their hidden visitors. She shows us how Antonina refused to give in to the penetrating fear of discovery, keeping alive an atmosphere of play and innocence even as Europe crumbled around her.