Cross answers this question with his ground-breaking approach to revitalizing businesses: focusing on the revenue side of the ledger instead of the cost side. The antithesis of slash-and-burn methods that left companies with empty profits and dissatisfied stockholders, Revenue Management overturns conventional thinking on marketing strategies and offers the key to initiating and sustaining growth.Using case studies from a variety of industries, small businesses, and nonprofit organizations, Cross describes no-tech, low-tech, and high-tech methods that managers can use to increase revenue without increasing products or promotions; predict consumer behavior; tap into new markets; and deliver products and services to customers effectively and efficiently. His proven tactics will help any business dramatically improve its bottom line by meeting the challenge of matching supply with demand.

    

     14-year-old Dae has been taught that North Korea is the best place in the world. Yet the painfully skinny boy can't help wondering why all his family has to eat is watery porridge made from grass. At school, Dae and his friends bow before the giant portraits of Kim Il-sung and Kim Jong-il, their clothes flapping around their bony limbs. Dae begins to question why the Great Leaders look so well fed. When Dae's beloved father is hauled away to a hard-labor camp, the young teen must fend for himself. Alone, things turn from bad to worse and Dae dreams of rebellion—of fleeing across the scary border into China to look for work. For how else can he help feed his family and pay the bribes to free his father? But can he survive the deadly crossing? Does he have what it takes to escape? Young readers will be transported by this new series about brave kids who face real world challenges and find ways to escape. Sure to appeal to fans of New York Times Bestseller Lauren Tarshis's I Survived Series and Refugee by Alan Gratz. A study guide is available at https://tinyurl.com/studynk A powerful, relevant read in turbulent times.

    This time, the big bad wolf just might eat you alive.”Meet the South Side Boys. Damaged. Alpha. Protective.So filthy you just might melt...From best-selling author Alexis Winter comes a complete bad boy collection of four full-length novels. Each book will leave you satisfied with a steamy happily ever after sure to keep you reading long into the night.Books included:Bad Boy ProtectorI’m not a protector. I’m a damaged ex-con.The last thing I need is an innocent little virgin, thinking I’m her happily ever after.So I kept my distance,Until that night.Saving her felt like redemption from my past.Falling for her was where I fucked up.Now the shadows from my past have returned and I’ll stop at nothing to keep her safe.Even if that means I have to lose her forever.This isn’t a fairytale sweetheart and I’m no knight in shining armor.This time the big bad wolf just might eat you alive.Fake BoyfriendEx-con, hothead, broken beyond repair.I’m the guy you don’t take home to mom.She may need a fake boyfriend, but you better believe the way I'll have her screaming my name is real.We agreed it was only pretend and I made damn sure she knew…I’m nobody’s happily ever after.Brother-In-Law's BabyTwo pink lines...yup, pregnant by my hot AF brother-in-law/roommate.Baby number two couldn't have come at a worse time.Look, this isn’t my dream life.I never planned on being a single mom begging to live with my brother-in-law and it’s no secret he didn’t want this arrangement either.Fresh off a broken engagement, he isn’t exactly welcoming us with open arms.So how do I tell him the reason I ran away is because he’s about to be a daddy?Bad Boy's BabyHow to NOT have a happily ever after...#1. Get pregnant by your brand new boyfriend.#2. Don’t tell said boyfriend you’re pregnant.#3. Oh, and don’t tell him you’re the reason his brother is rotting in prison.Getting pregnant by Ben is only the start to this drama, and now I’m neck-deep, hiding secrets of my own.Someone lock me up and throw away the key, I’m about to serve a life sentence for screw up of the century.Note from the author: This series was previously published in a boxset titled Say You’re Mine. Each book in this deliciously steamy set is a full-length novel with NO cheating or cliff-hangers and LOTS of heat, drama and angst.

    

    Only, when she meets the upper-class Jack on the grounds of his father's estate, she is tempted by the thought of an affair. Is she destined to follow in her mother's scandalous footsteps after all...? (Note: previously published as The Pitman's Brat by Una Horne)

    Well, look no further. This book contains the top Alexa dot questions that you wish you knew. After hours of searching, I have found and compiled the best questions you can ask. Each one has been tested and works perfectly. In this eBook, you'll discover... - Helpful ways to get the most out of your Alexa-enabled device - Fun questions to ask Alexa echo with your friends and family - Tips, tricks, and hours of entertainment with Alexa FREE DOWNLOAD INSIDE: "10 Alexa Skills You Need to Know" Buy this book now for only $.99 to get the most out of your Amazon product!

     This was no chance meeting between heaven and earth and they soon became part of a phenomenon that would change their lives forever. 'In the still silence of the night, I said a little prayer asking the angels never to do anything that might startle me. Feeling somewhat reassured by this, I snuggled down and drifted off to sleep. I am not so sure I would have been quite so easily placated if I had had any notion of the sheer volume of angels and spirits that were soon to come into my life at every opportunity and everywhere I went, from that night forward.' Call of an Angel will appeal to a wide audience, including the many fans of angel author Lorna Byrne, and the growing force of modern millennial followers of angel gurus Kyle Gray and Radleigh Valentine.

    While Lean methodologies were developed in manufacturing environments, many Lean principles can be applied to any kind of business or activity; from software development to accounting systems to household chores.This short book introduces the core concepts of kanban and offers a step by step guide to getting started with kanban.

    

    Naturally, that means John Walkenbach returns with a new edition of his bestselling VBA Programming book and covers all the methods and tools you need to know in order to program with Excel. With this comprehensive guide, Mr. Spreadsheet shows you how to maximize your Excel experience using professional spreadsheet application development tips from his own personal bookshelf.Featuring a complete introduction to Visual Basic for Applications and fully updated for the latest features of Excel 2013, this essential reference includes an analysis of Excel application development and is packed with procedures, tips, and ideas for expanding Excel's capabilities with VBA.Offers an analysis of Excel application development and a complete introduction to VBA Features invaluable advice from Mr. Spreadsheet himself, bestselling author John Walkenbach, who demonstrates all the techniques you need to create Excel applications, both large and small Covers navigating the Excel interface, formatting worksheets, interacting with other Office applications, working with collaboration tools, and using sample workbooks and John Walkenbach's award-winning Power Utility Pak to help enhance your Excel skills Provides tips, tricks, and techniques for expanding Excel's capabilities with VBA that you wont find anywhere else Excel 2013 Power Programming with VBA is packed with procedures, tips, and ideas for achieving Excel excellence with VBA.

    Private industry is now pushing the limits of human exploration and colonization. NASA has changed its mandate into a regulatory agency that oversees all US-based corporations and individuals involved in interplanetary expansion. Stilicho Jones always has his hands full while working as a personal troubleshooter for eccentric trillionaire Errol Flux and his numerous cutting edge space projects. When a mysterious and potentially deadly situation threatens the colonies on Mars, Stilicho must team up with a feisty NASA special agent in a race against time to avert a looming catastrophe that would end any hope of a permanent settlement on the Red Planet.

    The text is based on the modern limit states approach to design and covers areas such as the properties of steel, types of steel structures, important areas of structural steel technology, bolted connections, welded connection, design of trusses, design of plate girders, and design of beam columns. Each chapter features solved examples, review questions, and practice problems as well as ample illustrations that supplement the text. Chapters on advanced topics such as protection of steel structures against corrosion and fire, fatigue resistant design, and design for torsion have been included in a CD that accompanies the book.

    Lost in the maze of one patient's shattered mind is a terrible secret, so terrible that even in his shattered state he cannot be allowed to live.The Twins are young, blond, nubile women---and the most deadly team of assassins in the world. Their first attempt at killing the patient succeeds only in killing a double, and they are almost killed by two unlikely bystanders: ex-military special operator Dale Miller (No Other Option) and former CIA operator Charley Payne (Warrior in the Shadows).Miller and Payne are recruited by the CIA to protect the patient. And a clandestine game of cat and mouse between the assassins and the protectors leads to Amsterdam, where the money man behind the Twins' operations has set up base, and to a bloody showdown in Athens, where Dale Miller nearly loses his life.It's left to Charley Payne to discover the secret locked deep in the subconscious of the patient's shattered mind and hunt one deadly man through the streets of Washington, D.C., and stop him before he can unleash an event that could kill millions.Marcus Wynne took you on a thrill ride in his first book, No Other Option, when a special ops team had to hunt down one of its own. In Warrior in the Shadows, Payne pursued a psychopathic killer who drew his strength from cannibalism and black magic. Brothers in Arms unites the heroes from his previous books in a global battle to face down a threat to the United States of America.

    A place where the poorly children of Hackney were nursed to health, a place where young nurses would discover just want they wanted from life, fall in love with shy photographers and grow into women. But it’s not all smooth sailing in Hackney: for every baby that goes home to its loving family another is abandoned, unloved, or never gets to go home at all.Funny, warm and deeply moving, Sarah Beeson’s poignant memoir captures both the heartache and happiness of hospital life and 1970s London through the eyes of a gentle but determined young nurse.