It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users.Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects

    A CD-ROM with demos, code, compiler, executables, and MATLAB examples has been added to the book. Simplicity and an easy narration style are the hallmarks of the book, which have made its previous seven editions immensely successful. Today s C programmer (still the language of choice in science, engineering, game programming and for handheld devices) has to master the complexities of the language and contend with its usage in environments like Windows, Linux, and for the Internet. This book covers these three aspects of C programming and doesn t assume any programming background. It begins with the basics and steadily builds the pace, so the reader finds it easy to handle more complicated topics later. This popular author has crafted hundreds of excellent programming examples and exercises for every aspect of C programming. ++++Features +Self-study format provides hundreds of step by step examples and exercises + Assumes no programming knowledge; starts with the basics and progresses to more difficult topics +Includes a CD-ROM with demos, code, compiler, executables, and MATLAB examples +Covers the latest programming techniques for Windows, Linux, and the Internet ++++++Selected Topics Traditional C Programming; Pointers; Complete Build Process; Low-level File I/O; Structures, Unions, Bit-fields; Bitwise Operators. C Under Linux; Signals and Signal Handling; Blocking of Signals; Event Driven Programming; Process; PIDs; Zombies; GNOME Programming Using GTK Library. C Under Windows. Windows Programming Model; Windows Messaging Architecture; Mouse Programming; GDI. Internet Programming. CP/ IP model; Windsock Library; Building Time Clients; Whois and HTTP Clients; Sending & Receiving emails

    individual whose contributions to the scientific, business and cultural realms are extensive."—BookpageBefore slim laptops that fit into briefcases, computers looked like strange, alien vending machines. But in "the most staggering burst of technical invention by a single person in high-tech history" (BusinessWeek​) Steve Wozniak invented the first true personal computer. Wozniak teamed up with Steve Jobs, and Apple Computer was born, igniting the computer revolution and transforming the world. Here, thirty years later, the mischievous genius with the low profile treats readers to a rollicking, no-holds-barred account of his life—for once, in the voice of the wizard himself.

    This book builds on the contributions and strengths of seminal technologies like Spring, Hibernate, and TopLink.EJB 3 is the most important innovation introduced in Java EE 5.0. EJB 3 simplifies enterprise development, abandoning the complex EJB 2.x model in favor of a lightweight POJO framework. The new API represents a fresh perspective on EJB without sacrificing the mission of enabling business application developers to create robust, scalable, standards-based solutions.EJB 3 in Action is a fast-paced tutorial, geared toward helping you learn EJB 3 and the Java Persistence API quickly and easily. For newcomers to EJB, this book provides a solid foundation in EJB. For the developer moving to EJB 3 from EJB 2, this book addresses the changes both in the EJB API and in the way the developer should approach EJB and persistence.

    The aim of The Node Beginner Book is to get you started with developing applications for Node.js, teaching you everything you need to know about advanced JavaScript along the way on 59 pages.

    100% complete coverage of all objectives for exam RH302 Exam Readiness Checklist at the front of the book--you're ready for the exam when all objectives on the list are checked off Inside the Exam sections in every chapter highlight key exam topics covered Real-world exercises modeled after hands-on exam scenarios Two complete lab-based exams simulate the format, tone, topics, and difficulty of the real exam Bonus content (available for download) includes installation screen review, basic instructions for using VMware and Xen as testbeds, and paper and pencil versions of the lab exams Covers all RH302 exam topics, including: Hardware installation and configuration The boot process Linux filesystem administration Package management and Kickstart User and group administration System administration tools Kernel services and configuration Apache and Squid Network file sharing services (NFS, FTP, and Samba) Domain Name System (DNS) E-mail (servers and clients) Extended Internet Services Daemon (xinetd), the Secure package, and DHCP The X Window System Firewalls, SELinux, and troubleshooting

    In the last decade, it has utterly transformed our lives. But what real effects is it having on our social world?What does it mean to be a modern family when dinner table conversations take place over smartphones? What happens to privacy when we readily share our personal lives with friends and corporations? Are our Facebook updates and Twitterings inspiring revolution or are they just a symptom of our global narcissism? What counts as celebrity, when everyone can have a following or be a paparazzo? And what happens to relationships when love, sex and hate can be mediated by a computer?Social psychologist Aleks Krotoski has spent a decade untangling the effects of the Web on how we work, live and play. In this groundbreaking book, she uncovers how much humanity has - and hasn't - changed because of our increasingly co-dependent relationship with the computer. In Untangling the Web, she tells the story of how the network became woven in our lives, and what it means to be alive in the age of the Internet.

    While other nerds were fumbling with password possibilities, this adept break-artist was penetrating the digital secrets of Sun Microsystems, Digital Equipment Corporation, Nokia, Motorola, Pacific Bell, and other mammoth enterprises. His Ghost in the Wires memoir paints an action portrait of a plucky loner motivated by a passion for trickery, not material game. (P.S. Mitnick's capers have already been the subject of two books and a movie. This first-person account is the most comprehensive to date.)

    As suddenly as they gained popularity, they were made obsolete by the next big thing - a newfangled system called the Internet. Commodork: Sordid Tales from a BBS Junkie takes its readers on an exciting journey through the BBS era. Through the author's personal tales and adventures, readers will discover more about these amazing times and what it was like to grow up online. With tales of copyfests, BBS parties and random acts of online debauchery, those who were there will find themselves reminiscing, while those who weren't will enjoy learning about life ""before the 'net."" You know, back when we used to modem uphill, both ways in the snow.

    

    With laws getting stricter by the day and making it more and more difficult to properly protect your personal information, you need the most up-to-date information and tools available and that's what you will find in Incognito Toolkit! Don't let snoopers, investigators, and scammers look over your shoulder or track you while you work and play on the internet! Learn about the tools that will help you use the internet anonymously, privately, and securely to protect assets, avoid social stigmas, and make you safer. This book is full of information that large corporations, scammers, and nosy governments don't want you to find! You won't find a collection of techniques and creative methods like this anywhere else! Covered in Incognito Toolkit: - Making truly anonymous online purchases - Shortcomings of Bitcoin - Encrypting communications - Encryption for online file storage solutions - Locking down and monitoring your hardware - Browser Fingerprinting - Using TOR and VPNs - Creative Text and File Steganography Techniques - Critical Techniques for Publishing Anonymously - Cleaning photo and video metadata - Dealing with tracking cookies Updated December 4th, 2013 with new information about credit card skimmers, TOR hardware devices, and more! Scroll up and click the "Look Inside" feature on the top left hand side of the page!

    With this practical book, you’ll learn how to design and implement a graph database that brings the power of graphs to bear on a broad range of problem domains. Whether you want to speed up your response to user queries or build a database that can adapt as your business evolves, this book shows you how to apply the schema-free graph model to real-world problems.Learn how different organizations are using graph databases to outperform their competitors. With this book’s data modeling, query, and code examples, you’ll quickly be able to implement your own solution.Model data with the Cypher query language and property graph modelLearn best practices and common pitfalls when modeling with graphsPlan and implement a graph database solution in test-driven fashionExplore real-world examples to learn how and why organizations use a graph databaseUnderstand common patterns and components of graph database architectureUse analytical techniques and algorithms to mine graph database information

    Ideal for processing large datasets, the Apache Hadoop framework is an open source implementation of the MapReduce algorithm on which Google built its empire. This comprehensive resource demonstrates how to use Hadoop to build reliable, scalable, distributed systems: programmers will find details for analyzing large datasets, and administrators will learn how to set up and run Hadoop clusters. Complete with case studies that illustrate how Hadoop solves specific problems, this book helps you:Use the Hadoop Distributed File System (HDFS) for storing large datasets, and run distributed computations over those datasets using MapReduce Become familiar with Hadoop's data and I/O building blocks for compression, data integrity, serialization, and persistence Discover common pitfalls and advanced features for writing real-world MapReduce programs Design, build, and administer a dedicated Hadoop cluster, or run Hadoop in the cloud Use Pig, a high-level query language for large-scale data processing Take advantage of HBase, Hadoop's database for structured and semi-structured data Learn ZooKeeper, a toolkit of coordination primitives for building distributed systems If you have lots of data -- whether it's gigabytes or petabytes -- Hadoop is the perfect solution. Hadoop: The Definitive Guide is the most thorough book available on the subject. "Now you have the opportunity to learn about Hadoop from a master-not only of the technology, but also of common sense and plain talk." -- Doug Cutting, Hadoop Founder, Yahoo!

    Rust's modern, flexible types ensure your program is free of null pointer dereferences, double frees, dangling pointers, and similar bugs, all at compile time, without runtime overhead. In multi-threaded code, Rust catches data races at compile time, making concurrency much easier to use.Written by two experienced systems programmers, this book explains how Rust manages to bridge the gap between performance and safety, and how you can take advantage of it. Topics include:How Rust represents values in memory (with diagrams)Complete explanations of ownership, moves, borrows, and lifetimesCargo, rustdoc, unit tests, and how to publish your code on crates.io, Rust's public package repositoryHigh-level features like generic code, closures, collections, and iterators that make Rust productive and flexibleConcurrency in Rust: threads, mutexes, channels, and atomics, all much safer to use than in C or C++Unsafe code, and how to preserve the integrity of ordinary code that uses itExtended examples illustrating how pieces of the language fit together

    This is the story of a technical genius who, against all odds, created a series of machines that revolutionized the computing industry. Chronicling each major breakthrough, Murray takes us behind the scenes to witness late-night brainstorming sessions, miraculous eleventh-hour fixes, and flashes of insight when bold new ideas were cooked up. Drawing from rare in-depth interviews with Seymour Cray, Murray gives us an unparalleled portrait of the man and his methods, reporting not only Cray's personal reflections, but the recollections of his closest colleagues and the truth behind the rumors.