Every decision you make affects how people experience your library. In this useful primer, user experience (UX) librarians Schmidt and Etches identify 19 crucial touchpoints such as the library website, email, furniture, parking lot, events, and newsletters. They explain why each is important to your library's members and offer guidance on how to make improvements. From library administrators to public relations and marketing staff, anyone concerned with how members experience your library will benefit from this book's * Coverage of the eight principles of library UX design, explaining how they can guide you to better serve your library's members * Advice on simple, structured ways to evaluate and improve aspects such as physical space, service points, policies and customer service, signage and wayfinding, online presence, and using the library * Scorecard system for self evaluation, which includes methods for determining how much time, effort, and skill will be involved in getting optimum performance

    This book argues that in several respects Kubrick was one of the cinema's last modernists.

    With instructions for 21 embroidery stitches and 6 projects, all in Laura's signature colorful, whimsical style, you'll transform a flat, plain surface into a joyful, design-packed art piece. Stitch on wool, felt, or silk, and enjoy the simple pleasure of slow stitching. Includes a gallery of display ideas.

    this vibrantly illustrated book underscores designs practical side with information on budgeting money and time a shopping resources list and how to projects in every chapter hardcover 224 pages. made in usa.