Whether you are a rookie or an established Broker, this is the guide you need to lay the foundations for long-term success. Author Dustan Woodhouse has packed this book with dozens of tips and lessons gleaned from personal experience processing over 1,300 mortgage files and taking in over 2,000 applications verbally. You'll learn... - The old-school piece of technology that's every broker's best friend - How to have a complete application built by the time the very first phone call ends - When smart brokers decide to walk away from a file - Where to invest your marketing dollars (and where you'd just be throwing that money away) - How to trade cold-calling for warm-calling - How the "paycheque mentality" can sink your business, and what to do about it Every step, every tip, every process is aimed at building long-term relationships with clients and referral partners alike. It's all designed to get you to the holy grail of a referral-only business. Your mantra? Get the application. Here's how to do it.

    Few others can offer such a remarkable insight into life at Anfield from Shankly to Houllier and beyond. Born in Liverpool in 1954, Phil later moved to his spiritual home of Kirkby where his footballing abilities were soon noticed and he quickly acquired a range of schoolboy honours before signing professional forms for his beloved Reds in 1971.As he staked a claim for a first-team place, Kop messiah Bill Shankly would memorably declare: “Aye, Phil Thompson. The boy tossed up with a sparrow for his legs and lost!”Shanks, however, was in no doubt about the young Thommo’s qualities and Phil would go on to claim a host of Anfield honours including seven League Championships, three European Cups, two League Cups and an FA Cup.The proudest moment of his footballing life came in 1981 when he led the Reds to a third European Cup with a 1-0 defeat of Real Madrid in Paris, later parading the trophy at his local pub, The Falcon.He left the Reds after winning 42 England caps before returning to Anfield in a coaching capacity under Liverpool player manager Kenny Dalglish.Despite being controversially sacked by Reds boss and former teammate Graeme Souness in 1992, he sensationally returned to Anfield as Gerard Houllier’s right-hand man in 1998, going on to revive the glory days by claiming a famous treble of trophies in 2001.Coming full circle and happy to be a fan again, he shared in the joy of the Reds’ 2005 Champions League triumph in Istanbul – as highlighted during remarkable scenes on SKY TV.

    But then, matrimony came along and politics suddenly felt like the non-essential elaichi in this Mughlai Biryani called life. When my ‘loved ones’ subjected me to scenarios unimaginable, when as the groom I had to wait for an hour for my baaraat to arrive, when certain ‘rituals’ scarred me with shame for the rest of my life, I so wanted to give it back to the society! And hence, ‘Lehengey and Lafdey’ was born. LnL will raise your ire, tickle your funny bone, and show you everything except what a wedding is supposed to be: a sacred union. In a world filled with romantic novels, where love always wins in the end; patience, perseverance and the insane ability to bear a butt load of crap is required to emerge victorious in the holy war of matrimony. Enough talk! Jump right in and witness a whirlpool of emotions, with a cup of masala chai and some fryums on the side. Put your seat belts on, for it is going to get crazy. Welcome to the world of Lehengey and Lafdey!

    Most commonly used medical abbreviations and acronyms.Anyone in the medical profession, from office workers to doctors themselves, will find this guide extremely useful.6-page laminated guide includes:weights & measurementspharmacologydiagnostic testingprofessional designationsmanaged careagencies/organizationshealth assessmentspecialized areas/facilitieslocations & directionsbody systems

    All the tips within come via the author and guest performers, adding up to a combined three hundred years of essential speakers’ know-how!Within this bible:Technical advice: how to effortlessly project your voice, audience manipulation, crowd control, body language, hand gestures and more.Additionally: a frank approach for overcoming stage fright, a foolproof recipe for memorising a speech, how to overcome a sore throat and using the physics of sound to your advantage.Business advice: how to price your speech, approaching agencies, talking overseas, understanding unique selling points, the most complete list of global public speakers’ agencies and more.Children’s author Marcus Alexander, once horrified by the thought of standing on stage, has grown to become one of the most sought-after school speakers. He’s delivered more than 1600 talks in 13 different countries and is booked 18 months in advance. The journey wasn’t easy; he’s tripped, fallen and blundered over every imaginable obstacle. This bible contains all the insights you need to create a similar career at a faster rate and with half the hiccups.'Marcus doesn't just hold the stage he is the stage. Every word spoken is a sledge hammer pinning the audience to their seats.'Adisa the Verbaliser, spoken poet and author.'The first time I saw Marcus Alexander on stage was with a group of other authors. We all watched in amazement as he enthralled both the children and adults with his awesome energy. One of the best author events I have watched.'Andy Briggs, author and scriptwriter.Guest speakers sharing their advice include: best-selling author Chris Bradford, movement icon Dan Edwardes, British actor and producer Joey Ansah, author and teamwork specialist Casper Craven. Other guests include: surgeons, dentist lecturers, thespians, West End singers, polio advisers, educators and coaches.

    His profound management sutras are derived from his bestselling books on business and management. They show how individuals can realize their potential, create wealth and achieve lasting success by following uniquely Indian principles (based on Hindu, Jain and Buddhist mythology) of goal setting, strategic thinking and decision-making.

    

    Repelled and repulsed by those who ostensibly represented the Christian faith in his juvenescence, Klaus Kenneth naturally looked elsewhere for the solution to his lonely and tortured existence. In his sincere search for escape from rejection and abuse, Klaus found himself on an odyssey that took him around the world several times, lured him into a vortex of pleasure and power, and initiated him into the great philosophies and religious traditions of our times. Having tried it all, and reaching the very brink of the abyss of despair and the desire for nonexistence, Klaus encounters the One whom he had never thought to look for, the One that he had always discounted: the great I AM, the God of Love and healing, the God of regeneration and eternal life.Klaus KennethKlaus Kenneth was born in a small village west of Prague (Czech Republic), and lives with his wife in Switzerland. In addition to German, his mother tongue, he is fluent in English and French. Desirous to share his remarkable story, Klaus spends most of his time on tour in Europe and the USA, bearing witness to his unexpected discovery of Hope and Love.Published here for the first time in English, Born to Hate, Reborn to Love is already a best seller in several other languages.

    What is it like? It is the best gift you can ever imagine, like rain falling on a dry place.This memoir is a great reunion journey, from Paris, to California, to Denmark! A coming together of a mother and son, the only two people who can answer all the questions the other one has.

    Youll be gripped by tales of murder, intrigue, crime, punishment and the pursuit of justice. Despite how unbelievable the stories banged up inside these pages may seem, Law's Strangest Cases promises to tell the truth, the whole truthand nothing but the truth about the most ludicrous criminal cases in legal history. Full of riotous and entertaining stories, this book is perfect for anyone who is doing time on a long stretch. Just dont try to steal it, or you may end up inside! Inside youll encounter: The only dead parrot ever to give evidence in a court of lawOne of the most indigestible dilemmas if youd been shipwrecked 2,000 miles from home, would you have eaten Parker the cabin boy?The doctor with the worst bedside manner of all timeThe murderess who collected money from her mummified victim for 21 years Word count: 45,000

    She had been Hotel K's most famous inmate.Schapelle was a 27-year-old beauty-school student when, in 2004, Bali customs officers found 4.2 kilograms of marijuana in her boogie-board bag. She was convicted of a crime she still vehemently denies committing.She spent ten years in Hotel K, where she survived unimaginable horrors, corrupt guards, degrading conditions, and abuse at the hands of other prisoners, but also, amazingly, found the love of her life - a love that still burns strong.In this revised and updated edition of My Story, first published in 2006, Schapelle describes her descent into madness, and finding her way back, the chaos of her release, the trials of surviving outside on parole and, eventually, her dramatic return to Australia, all the while hounded mercilessly by the media.This is the first time since 2006 that Schapelle has spoken, driven by a determination to show she has emerged, scarred, but with her dignity, humour and courage intact.Written with bestselling author Kathryn Bonella, this is a deeply unsettling but utterly compelling tale of what should have been a holiday in paradise but instead turned into 13 years of living hell. You won't be able to put it down.

    In this compelling first-person narrative she transports you into her world at the bedside in the maternity wards where childbirth dramas take place. In the challenging environment of urban clinics and crowded labor rooms the midwife strives to bring personalized care, dignity and a sense of empowerment to every patient. Like an updated U.S. version of "Call the Midwife," the British best seller and television series, this book describes some of the most unforgettable births, the most heartwarming -- and the rare heartbreaking -- experiences of her career. Memorable patients include Mia, a mentally ill woman whose stomach ache turns out to be a baby; teenager Shaniqua who breezes through birth despite her youth; and Jeremiah, a little boy born HIV-infected who captures the love of the entire staff. Through these stories, readers will gain insight into many variations in pregnancy and birth, and learn what is special about the midwifery approach to care. You may be surprised to learn how similar Cohen's patients' childbirth experiences were to your own, and where they differed.

    From unexpected verdicts, like the acquittal won by John Adams when he defended British soldiers charged with the Boston Massacre in 1770 to stirred passions when abolitionist John Brown was convicted of murder - a precedent to the Civil War - to the breakthrough in racial relations when Clarence Darrow won a stunning "not guilty" verdict for black physician Ossian Sweet - at a time when black Americans could hardly expect a fair trial. Fleming also includes the trials of Aaron Burr for treason and a well-known congressman for murder. In courtrooms throughout the nation's history, vivid emotion and heated rhetoric have established consequential precedents and enlarged average men and women to historical dimensions.

    It also provides a guide for programs that help prepare higher education administrators for leadership roles. This important reference is organized into five main parts Perspectives and Foundations; The College and Its Governing Board and Staff; The College and Its Faculty; The College and Its Students; and The College and the Outside World. Each part includes the sections of the full fourth edition that most relate to student interests and are most suitable for classroom instruction, for example:The evolution and reach of higher education law The governance of higher education Legal planning and dispute resolution The interrelationships between law and policy The college and its employees Faculty employment and tenure Academic freedom Campus issues: student safety, racial and sexual harassment, affirmative action, computer networks, services for international students Student misconduct Freedom of speech, hate speech Student rights, responsibilities, and activities fees Athletics and Title IX Copyright

    The cases, content, and features of the exciting new ninth edition have been thoroughly updated to represent the latest developments in the business law environment. An excellent assortment of cases ranges from precedent-setting landmarks to important recent decisions, and ethical, global, and corporate themes are integrated throughout. In addition, numerous features and exercises help you master key concepts and apply what you've learned to real-world issues, and the book offers an unmatched range of support resources, including innovative online review tools.