Whether you're a CEO, a manager, or a team leader, this comprehensive playbook provides everything you need to build self-motivating teams capable of delivering great value and great employee experiences for your organisation.Many organisations lack the knowledge for creating cultures that are uniquely suited for their people. Culture Fix offers real-world solutions to problems of culture change in organisations and teams of all types and sizes.build an aspirational vision for your organisation or team create a set of values that mean something enhance the communication between your people adopt the mindsets and behaviours for a successful culture create the right environment for innovation and creativity. Practical, insightful, honest and funny, Culture Fix: How to create a great place to work will show you how to create a workplace where great people can accomplish great things.

    As a leader, senior manager or executive, you are often required to act as a coach or mentor for your staff. This book will enable you to set up coaching programmes that can make a significant difference to staff retention and motivation. It will give you the knowledge and skills you need to encourage your staff to grow so that you can get on with your own essential leadership role. In this book you'll discover how to: - become an effective leader and coach *distinguish between coaching and mentoring - establish the right coaching climate *develop effective communication skills - set up the first coaching session *present a business case for coaching ...and much more. You'll also find out the various coaching models available and equip yourself with useful tools and exercises that you can employ in your coaching sessions. REVIEWS: "'Jackie clearly shows how to set up a robust coaching programme, explores a wealth of case studies from both the private and public sector, and writes comprehensively on coaching supervision, the importance of coaching presence and self-reflection. If you are coaching in the workplace this book is a must!' Laura Berman Fortgang, American coaching pioneer and author" AUTHOR BIOG: Jackie Arnold is a Certified Coach and ILM tutor/assessor. She holds a Diploma in Coaching Supervision from CSA. She is herself practising coaching skills in her everyday life CONTENTS: List of figures and tablesAcknowledgementsIntroduction1. What is Coaching?2. Become an effective leader and coach3. Internal and external coaching4. The differences between coaching and mentoring5. Establishing the right climate6. Coaching Models7. Coaching tools and exercises8. Effective communication skills9. Analysing comminications to indentify meaning10. Respecting others' worldviews and motivating your coachees11. Overcoming barriers to coaching and mentoring12. Understanding the role of power and authority13. Setting up the first session14. Presenting a business case for coaching15. Coaching supervision and super-vision16. Co-Coaching and team coaching17. Organisational approaches to coachingAppendix 1- Sample forms and competencesAppendix 2- Controlling costsAppendix 3- Case studies and evidence to support the value of coachingUseful resourcesIndex