Each lesson is followed by list of key concepts and sample questions to help you study for your ITIL(R) Foundation certification exam. Chapter review questions, modeled after the real exam questions, reinforce your learning for each unit.Written by an ITIL(R) Expert trainer who has taught thousands of students and hundreds of organizations, "Foundations of IT Service Management with ITIL(R) 2011" provides a reader with the introduction to this approach to IT services without the expense of a formal classroom course. While the focus is primarily on providing information required to pass the ITIL(R) Foundations exam, this book goes beyond those basics to also provide a real understanding of ITIL(R) to further your knowledge and abilities as a valuable part of IT/business alignment. Using a case-study approach, real issues are discussed that represents challenges experienced by almost every IT organization.Everyone prepares for the ITIL(R) Foundation certification exam in different ways. Accompanying the book are numerous study aids to support your study preparation on the supporting web site. Whether you are new to IT or a seasoned professional, this book is one you need to aid in your quest for certification.Included in your purchase is access to the online study resources including:- Exercise guide- Audio "learn while you drive" reviews- Sample exams- Exam syllabus- PDF version of the "100 ITIL Exam Questions" bookCompanies in all industries are requiring ITIL(R) Foundation as a minimum requirement for their staff. Whether you are entering IT for the first time or switching jobs, ITIL(R) Foundation certification is a step toward your desired career.

    Against a vast backdrop of water and stone, on both sides of a river awash with history, freedom's barricades are once again being erected. Once again justice must be redeemed with men's blood. ?Albert Camus (1913-1960) wrote these words in August 1944, as Paris was being liberated from German occupation. Although best known for his novels including The Stranger and The Plague, it was his vivid descriptions of the horrors of the occupation and his passionate defense of freedom that in fact launched his public fame.Now, for the first time in English, Camus at 'Combat' presents all of Camus' World War II resistance and early postwar writings published in Combat, the resistance newspaper where he served as editor-in-chief and editorial writer between 1944 and 1947. These 165 articles and editorials show how Camus' thinking evolved from support of a revolutionary transformation of postwar society to a wariness of the radical left alongside his longstanding strident opposition to the reactionary right. These are poignant depictions of issues ranging from the liberation, deportation, justice for collaborators, the return of POWs, and food and housing shortages, to the postwar role of international institutions, colonial injustices, and the situation of a free press in democracies. The ideas that shaped the vision of this Nobel-prize winning novelist and essayist are on abundant display.More than fifty years after the publication of these writings, they have lost none of their force. They still speak to us about freedom, justice, truth, and democracy.

    The PADI Open Water Diver course leads to two possible certifications: PADI SCUBA Diver and PADI Open Water Diver. This book covers basic diving certification topics and techniques including:Choosing, using, maintaining, and storing equipment.Basic training, from pool to open waterDiving physiology, including buoyancy, behavior of gases, the bends, and hypothermia.Dive planning, including decompression dives.Safety and first aid.

    Yeo-Thomas, aka “The White Rabbit,” parachuted into France to aid the Resistance; two years later the Gestapo seized him and unleashed all their power to make him give up information…  Chilling and unforgettable.

    Due to contractual restrictions, we reserve the right not to supply certain territories. Table of Contents Foreword Preface General Introduction Market Milk Special Milks Cream Butter Butteroil Ice Cream Cheese Condensed Milks Dried Milks Dried Milk Products Indian Dairy Products By-Products Appendices Index

    KEY TOPICS Topical selection is based on the significance of each topic in modern industrial applications and the impact that each topic is likely to have in emerging technologies. Integrated circuit theory is covered extensively, including coverage of analog and digital integrated circuit design, operational amplifier theory and applications, and specialized electronic devices and circuits such as switching regulators and optoelectronics. For electronic engineers and technologists.

    Willy Peter Reese was only twenty years old when he found himself marching through Russia with orders to take no prisoners. Three years later he was dead. Bearing witness to--and participating in--the atrocities of war, Reese recorded his reflections in his diary, leaving behind an intelligent, touching, and illuminating perspective on life on the eastern front. He documented the carnage perpetrated by both sides, the destruction which was exacerbated by the young soldiers' hunger, frostbite, exhaustion, and their daily struggle to survive. And he wrestled with his own sins, with the realization that what he and his fellow soldiers had done to civilians and enemies alike was unforgivable, with his growing awareness of the Nazi policies toward Jews, and with his deep disillusionment with himself and his fellow men.An international sensation, A Stranger to Myself is an unforgettable account of men at war.

    Chronicling the crucial role of imperial Japan’s island stronghold during WWII, Fortress Rabaul is the renowned second installment of Bruce Gamble’s award-winning military nonfiction trilogy from Zenith Press.

    Submarines are thrilling beasts, and Edward Young tells of four years' adventures in them in a good stout book with excitement on every page. He writes beautifully, economically and with humour, and in the actions he commands he manages to put the reader at the voice-pipe and the periscope so that sometimes the tension is so great that one has to put the book down'. The Sunday Times.

    ServSafe(R) Essentials, 5th edition was designed with managers' needs in mind. This edition has been updated to reflect the changing needs of a diverse and expanding workforce in the foodservice and restaurant industry. The streamlined delivery of food safety content in the Fifth Edition will create a learning experience that is activity-based and easily comprehended by a variety of learners. The updated book will help readers prepare for examinations, and more importantly, it will promote adherence to food safety practices in the operation. Based on a new job task analysis revised exclusively for the Fifth Edition, the book reflects the latest updates to the "FDA Food Code," new science-based and industry best practices and prepares readers for the ServSafe(R) Food Protection Manager Certification Exam.

    Originally published as a paperback in 1961, it has long been treasured by World War II buffs and professional historians for its insights into the Japanese side of the surface war in the Pacific. The book has been credited with correcting errors in U.S. accounts of various battles and with revealing details of high-level Imperial Japanese Navy strategy meetings. The author, Captain Tameichi Hara, was a survivor of more than one hundred sorties against the Allies and was known throughout Japan as the Unsinkable Captain. Called the workhorses of the navy, Japanese destroyers shouldered the heaviest burden of the surface war and took part in scores of intense sea battles, many of which Captain Hara describes here. In the early days of the war victories were common, but by 1943, the lack of proper maintenance of the destroyers and sufficient supplies, along with Allied development of scientific equipment and superior aircraft, took its toll. On April 7, 1945, during the Japanese navy s last sortie, Captain Hara managed to survive the sinking of his own ship only to witness the demise of the famed Japanese battleship Yamato off Okinawa. A hero to his countrymen, Captain Hara exemplified the best in Japanese surface commanders: highly skilled (he wrote the manual on torpedo warfare), hard driving, and aggressive. Moreover, he maintained a code of honor worthy of his samurai grandfather, and, as readers of this book have come to appreciate, he was as free with praise for American courage and resourcefulness as he was critical of himself and his senior commanders. The book s popularity over the past forty-six years testifies to the author s success at writing an objective account of what happened that provides not only a fascinating eyewitness record of the war, but also an honest and dispassionate assessment of Japan s high command. Captain Hara s sage advice on leadership is as applicable today as it was when written. For readers new to this book and for those who have read and re-read their paperback editions until they have fallen apart, this new hardcover edition assures them a permanent source of reference and enjoyment.

    Like thousands of other young Americans, Ray Brim was plucked by the U.S. Army to be a combat flyer, and was quickly pitted against the hardened veterans of the Luftwaffe. Brim turned out to have a natural knack for flying, however, and was assigned to the select squadron developing lead Pathfinder techniques, while experimenting with radar. He was among the first to test the teeth of the Luftwaffe’s defenses, and once those techniques had been honed, thousands of other bomber crews would follow into the maelstrom, from which 80,000 never returned.This work gives us vivid insights into the genesis of the American air campaign, told with the humor, attention to detail and humility that captures the heart and soul of our “Greatest Generation.” Brim was one of the first Pathfinder pilots to fly both day and night missions leading bomb groups of 600-plus bombers to their targets. At the onset of his missions in the spring of 1943, B-17 crews were given a 50-50 chance of returning. Each of his raids were nerve-wracking forays into the unknown; with struggles to survive the damage to his plane due to flak and German fighter attacks, in order to bring his 10-man crew home, often wounded but still alive.

    In words and pictures, Robert Ballard gives a gripping account of his exploration of the wreck of the Bismarck and sheds new light on many of the questions that surround the sinking -- or was it scuttling? -- of this mighty war machine.Inside are over 400 illustrations, two full-page fold-outs, full-color maps, charts and diagrams.

    After the Germans invaded Norway, many Norwegians knew that small boats were constantly sailing from the Shetland Islands to land weapons, supplies, and agents and to rescue refugees.In The Shetland Bus, David Howarth, who was second in command of the Shetland base, recounts the hundreds of trips made by fishing boats in the dark of Arctic winter to resist the Nazi onslaught.For the Norwegians who remained in Norway, The Shetland Bus fortified them both physically and spiritually. Nothing but war would have made seamen attempt such dangerous journeys. Some stretched two thousand miles in length and lasted as long as three weeks in boats only fifty to seventy-five feet long. Fishing boats crossing the North Sea were sometimes attacked and sunk in minutes, hundreds of miles from a friendly ship or shore. Their crews had no hope of being saved. But to "take the Shetland Bus" meant escape when capture became the only other option. The Shetland Bus is the amazing true-life account of storms, attacks, danger, and the heroic efforts of brave men.

    . . ‘Intriguing, comforting and endearingly familiar’ Katie Fforde   It’s 1940 and war has broken out. It is midnight at the turn of the year, and Walter Gabriel speaks the same line that opened the very first radio episode –  'And a Happy New Year to you all!' For Ambridge, a village in the heart of the English countryside, this year will bring change in ways no one was expecting.   From the Pargetters at Lower Loxley to the loving, hard-working Archer family at Brookfield Farm, the war will be hard for all of them. And the New Year brings the arrival of evacuees to Ambridge, shaking things up in the close-knit rural community.   As the villagers embrace wartime spirit, the families that listeners have known and loved for generations face an uphill battle to keep their secrets hidden. Especially as someone is intent on revealing those secrets to the whole village . . .