Whether you are a rookie or an established Broker, this is the guide you need to lay the foundations for long-term success. Author Dustan Woodhouse has packed this book with dozens of tips and lessons gleaned from personal experience processing over 1,300 mortgage files and taking in over 2,000 applications verbally. You'll learn... - The old-school piece of technology that's every broker's best friend - How to have a complete application built by the time the very first phone call ends - When smart brokers decide to walk away from a file - Where to invest your marketing dollars (and where you'd just be throwing that money away) - How to trade cold-calling for warm-calling - How the "paycheque mentality" can sink your business, and what to do about it Every step, every tip, every process is aimed at building long-term relationships with clients and referral partners alike. It's all designed to get you to the holy grail of a referral-only business. Your mantra? Get the application. Here's how to do it.

    

    As a member of the Nolan sisters, Coleen Nolan was born into the spotlight and has stayed there ever since. She has now become one of the nation's favourite TV presenters and is used to newspapers and magazines claiming to have the inside story of her private life. In No Regrets Coleen finally reveals the truth of what really happened during the last few rollercoaster years, truly the worst of her life. Whilst it's certainly been a traumatic time for the whole family, Coleen is a survivor. First and foremost, she is a mum and is determined to hold her family together. The Nolans finally put aside their infamous feud to rally round their beloved sister Bernie, who tragically lost her fight with cancer on the 4th of July last year, aged just 52. In this memoir, Coleen movingly describes her struggle to deal with the emotional scars that come from losing someone so close and the effect it has had on her own life. In this incredibly candid memoir, Coleen writes with raw honesty about her family troubles, her career highs and lows, and her struggle with her body image. In recent years, Coleen has found herself in both a plastic surgeon's office looking at a £20,000 bill to 'fix her face' and at a breast cancer clinic asking for the removal of her healthy breasts to avoid becoming the fourth sister in the family to be struck down by cancer. Wonderfully warm and moving, and brilliantly funny and honest, No Regrets will take you from laughter to tears and back again as you share in Coleen's very personal journey.

    Few others can offer such a remarkable insight into life at Anfield from Shankly to Houllier and beyond. Born in Liverpool in 1954, Phil later moved to his spiritual home of Kirkby where his footballing abilities were soon noticed and he quickly acquired a range of schoolboy honours before signing professional forms for his beloved Reds in 1971.As he staked a claim for a first-team place, Kop messiah Bill Shankly would memorably declare: “Aye, Phil Thompson. The boy tossed up with a sparrow for his legs and lost!”Shanks, however, was in no doubt about the young Thommo’s qualities and Phil would go on to claim a host of Anfield honours including seven League Championships, three European Cups, two League Cups and an FA Cup.The proudest moment of his footballing life came in 1981 when he led the Reds to a third European Cup with a 1-0 defeat of Real Madrid in Paris, later parading the trophy at his local pub, The Falcon.He left the Reds after winning 42 England caps before returning to Anfield in a coaching capacity under Liverpool player manager Kenny Dalglish.Despite being controversially sacked by Reds boss and former teammate Graeme Souness in 1992, he sensationally returned to Anfield as Gerard Houllier’s right-hand man in 1998, going on to revive the glory days by claiming a famous treble of trophies in 2001.Coming full circle and happy to be a fan again, he shared in the joy of the Reds’ 2005 Champions League triumph in Istanbul – as highlighted during remarkable scenes on SKY TV.

    Even in Hell, love can bloom.

    In the London office my new boss Victor tells me I shall be working in a regional office - and he wants me to drive there. I am to deliver Victor's shiny Jaguar: his pride and joy. The office is in Calcutta. This all sounds like fun to me. A month long holiday. How bad can that be I think and decide to invite my friend Douglas to come along for the ride. This will be a road trip to die for I tell him. Victor's P.A. Shirley is the all seeing eye. Nothing gets past here. I have to report in on my progress at key points on the route. Shirley is going to be watching me. 'If you so much as scratch it you're dead.' I laugh, what could possibly go wrong....? well just about everything. We were OK up till Trieste; then a goat got in the car - after that it was downhill all the way to Calcutta.

    But then, matrimony came along and politics suddenly felt like the non-essential elaichi in this Mughlai Biryani called life. When my ‘loved ones’ subjected me to scenarios unimaginable, when as the groom I had to wait for an hour for my baaraat to arrive, when certain ‘rituals’ scarred me with shame for the rest of my life, I so wanted to give it back to the society! And hence, ‘Lehengey and Lafdey’ was born. LnL will raise your ire, tickle your funny bone, and show you everything except what a wedding is supposed to be: a sacred union. In a world filled with romantic novels, where love always wins in the end; patience, perseverance and the insane ability to bear a butt load of crap is required to emerge victorious in the holy war of matrimony. Enough talk! Jump right in and witness a whirlpool of emotions, with a cup of masala chai and some fryums on the side. Put your seat belts on, for it is going to get crazy. Welcome to the world of Lehengey and Lafdey!

    Most commonly used medical abbreviations and acronyms.Anyone in the medical profession, from office workers to doctors themselves, will find this guide extremely useful.6-page laminated guide includes:weights & measurementspharmacologydiagnostic testingprofessional designationsmanaged careagencies/organizationshealth assessmentspecialized areas/facilitieslocations & directionsbody systems

    All the tips within come via the author and guest performers, adding up to a combined three hundred years of essential speakers’ know-how!Within this bible:Technical advice: how to effortlessly project your voice, audience manipulation, crowd control, body language, hand gestures and more.Additionally: a frank approach for overcoming stage fright, a foolproof recipe for memorising a speech, how to overcome a sore throat and using the physics of sound to your advantage.Business advice: how to price your speech, approaching agencies, talking overseas, understanding unique selling points, the most complete list of global public speakers’ agencies and more.Children’s author Marcus Alexander, once horrified by the thought of standing on stage, has grown to become one of the most sought-after school speakers. He’s delivered more than 1600 talks in 13 different countries and is booked 18 months in advance. The journey wasn’t easy; he’s tripped, fallen and blundered over every imaginable obstacle. This bible contains all the insights you need to create a similar career at a faster rate and with half the hiccups.'Marcus doesn't just hold the stage he is the stage. Every word spoken is a sledge hammer pinning the audience to their seats.'Adisa the Verbaliser, spoken poet and author.'The first time I saw Marcus Alexander on stage was with a group of other authors. We all watched in amazement as he enthralled both the children and adults with his awesome energy. One of the best author events I have watched.'Andy Briggs, author and scriptwriter.Guest speakers sharing their advice include: best-selling author Chris Bradford, movement icon Dan Edwardes, British actor and producer Joey Ansah, author and teamwork specialist Casper Craven. Other guests include: surgeons, dentist lecturers, thespians, West End singers, polio advisers, educators and coaches.

    His profound management sutras are derived from his bestselling books on business and management. They show how individuals can realize their potential, create wealth and achieve lasting success by following uniquely Indian principles (based on Hindu, Jain and Buddhist mythology) of goal setting, strategic thinking and decision-making.

    

    Lost and Found has something for dog and cat lovers alike, and is perfect reading for fans of A Streetcat Named Bob and Paul O'Grady's For The Love Of Dogs.Battersea Dogs & Cats Home is the UK's oldest and most famous home for dogs and cats. The Home aims never to turn away a dog or cat in need of help, reuniting lost dogs and cats with their owners or caring for them until new homes can be found. Battersea also works to educate the public about responsible pet ownership. Every year the Home cares for over 9,000 lost, abandoned and neglected dogs and cats, and in 2010 the home marked its 150th anniversary.

    Why not make sure you give him/her the best possible life through the incredible gift of proper training and discipline. Imagine how proud you will feel when guests arrive at your house and tell you, "I've never seen a dog that was so well-behaved". Have the best possible relationship with your dog by properly training your dog. The key to any great and fulfilling relationship is respect and communication. With proper dog obedience training your dog will know what is expected of them and learn to act accordingly. By understanding your dog's behavior you will better understand what your dog expects from you. This shared understanding, respect, and communication will form an amazing bond that will last a lifetime. This book was designed as a collection of dog training tips as a brief introduction to dog training for beginners. If you are already experienced in training dogs then you are already applying the tips and techniques in this book. If on the other hand, you are new to training your dog, then the tips in this book will serve you well. If you are interested in more in-depth coverage of dog training and dog care, please check out my other more advanced books in my Dog Training Books series. Here is just a sampling of the useful information you will learn in this book: Controlling Your Dog's Aggression - Learn what triggers your dog's aggressive behavior and use that knowledge to control your dog's aggression. How To Stop Destructive Chewing - Save your sanity as well as your shoes, couch, pillows, etc. by learning how to stop your dog's destructive chewing habits. Clicker Training Basics - Find out why clicker training is so effective and learn the basics of clicker training. Control Your Dog's Destructive Digging - Learn why your dog digs up your yard and how to control it. .... And much more. You Can Read this book on your PC, Mac, Kindle device, Tablet, and even your SmartPhone! Download this Kindle book and train your dog to be the obedient, well-behaved dog you've always dreamed of!

    Yet, each year, community shelters take in six to eight million unwanted dogs and cats who face an uncertain fate. With compelling photos and moving vignettes, this book chronicles the true stories of 75 animals who entered a typical U.S. animal shelter during one week witnessed and documented by the authors.

    So he has no trouble rubbing elbows with the best of Nashville at an elite gala. But even the experienced sleuth can’t hide his shock when country music royalty get upstaged by a music mogul's untimely death. Hired by the victim’s widow, Coop and his trusty golden retriever jump into a high-society world of old family secrets and political scandals. But his thorniest challenge comes in wrangling the high-maintenance client who may be hiding more than her share of dark surprises. Can Coop keep his customer satisfied and catch the killer before another body goes belly up?Killer Music is the first book in the award-winning Cooper Harrington Detective Series of crime mysteries. If you like eccentric detectives, snarky dialogue, and a dash of southern charm, then you’ll love Tammy L. Grace’s fast-paced whodunit. Buy Killer Music today and get swept up in a clever crime series today! Treat yourself to the award-winning Cooper Harrington Detective Novels readers describe as “well-written, clever, and will keep you guessing until the end.” They feature Coop, a Nashville lawyer turned private detective known for his love of coffee, snarky t-shirts, and talent for solving cases.  He, along with his faithful dog, Gus, and his right-hand assistant, Annabelle, work together to solve murder cases full of twists and turns.The Cooper Harrington Series may be read as stand-alone novels, but are more enjoyable when read in order.Read more from award-winning author, Tammy L. Grace COOPER HARRINGTON DETECTIVE NOVELS Killer Music (2016 Gold Medal Mystery Winner in the Global eBook Awards) Deadly Connection (2017 Gold Medal Mystery Winner in the Global eBook Awards) Dead Wrong HOMETOWN HARBOR SERIES Hometown Harbor: The Beginning (Prequel Novella) Finding Home Home Blooms Promise of Home Pieces of Home Finally Home GLASS BEACH COTTAGE SERIES Beach Haven STAND-ALONE BOOKS A Season of Hope (Christmas Novella)