Ridiculous Customer Complaints (and other statements)


David Loman - 2014
    In this book I have set out prove that statement is completely untrue and in fact with customers like these then maybe the opposite could be said. So sit back, grab your self a drink perhaps an alcoholic one if you feel that way inclined and enjoy some of the strangest, ridiculous and most outrageous complaints and statements from all walks of life. The second volume is out now and is much longer and in my opinion even better than the first, though i would say that.

NZ Frenzy: New Zealand South Island


Scott Cook - 2010
    This guidebook is not meant to replace a Lonely Planet/Frommers/Rough Guide, but rather to compliment them. In NZ Frenzy you'll find info about all the South's must-see spots, plus detailed info about the lesser-known and unheralded off-the-beaten-path wonder spots. This guidebook goes WAY beyond the vague outdoor info in the mainstream travel guidebooks. NZ Frenzy is about giving you the details you'll need to find the "real" NZ, the one without lines of tour buses, the one without brochures of pay-to-see commercialized natural "attractions". NZ Frenzy, unlike any of the other mainstream guidebooks, will deliver you to the New Zealand that you've been planning for and fantasizing about. I guarantee it. Please read the reviews of NZ Frenzy North Island to see what travelers think of my info. Are you going to NZ to be a tourist at touristy crowded places or do you want to find the "Real" New Zealand that you'll tell stories about?? When you have an NZ Frenzy in hand, you'll leave the other guidebooks in the glove box and you'll leave the tourists behind!! The South Island has natural wonders beyond compare, but the mainstream media only promotes the commercialized stuff. Don't waste your precious time while in NZ waiting in line at the tourist visitor centers...get NZ Frenzy and go experience the Real New Zealand, the Fabled New Zealand. You can have the trip of a lifetime, you will have the trip of a lifetime!!

Citadel


Jordan Wylie - 2017
     Jordan Wylie, a young man from a tough area of Blackpool where kids like him often went off the rails, chose a life in the army. He saw service in Iraq and learned to cope with the horrors he'd witnessed, then suffered an injury that blocked any chance of climbing up the military ladder. But an old army colleague suggested he join a security team on a tanker in Yemen. Ex-servicemen were offered dazzling salaries and `James Bond' lifestyles between jobs protecting the super-tankers carrying consumer goods to Europe and the US. However, for the men tempted to go, the price they paid was the claustrophobia and isolation of life on board and the ever-present possibility of death skimming towards them across the vast, lonely blue sea. Jordan was one of these men. In Citadel, he writes the first account of these dangerous years from someone 'at the front'. A young soldier from the backstreets of Blackpool, he was determined to make the most of his life, but unsure of the way forward. To his surprise, he found his answers in the perilous waters of 'Pirate Alley'.

Beautiful Failures


Lucy Clark - 2016
    Every day of her high school life was a struggle. She woke up in the morning and the thought of going to school was like an enormous mountain to climb. 'Nothing will ever be as easy as your school years,' well-meaning adults told her, but I knew for my daughter, and for many kids who have struggled as square pegs trying to make themselves round, this was dead wrong. When Lucy Clark's daughter graduated from school a 'failure', she started asking questions about the way we measure success. Why is there so much pressure on kids today? Where does it come from? Most importantly, as we seem to be in the grip of an epidemic of anxiety, how can we reduce that pressure? Beautiful Failures explores, through personal experience and journalistic investigation, a broken education system that fails too many kids and puts terrible pressure on all kids, including those who 'succeed'. It challenges accepted wisdoms about schooling, calls on parents to examine their own expectations, and questions the purpose of education, and indeed the purpose of childhood.

Too Pretty to be Good


Lindsay Byron - 2021
    

Squaddie: A Soldier's Story


Steven McLaughlin - 2006
    It exposes the grim reality of everyday soldiering for the 'grunts on the ground'. After the tragic death of his brother, and in the dark days following 9/11, McLaughlin felt compelled to fulfil his lifelong ambition to serve in the army. He followed his late brother into the elite Royal Green Jackets and passed the arduous Combat Infantryman's Course at the age of 31. Thereafter, McLaughlin found himself submerged in a world of casual violence. Squaddie is a snapshot of infantry soldiering in the twenty-first century. It takes us into the heart of an ancient institution that is struggling to retain its tough traditions in a rapidly changing world. All of the fears and anxieties that the modern soldier carries as his burden are laid bare, as well as the occasional joys and triumphs that can make him feel like he is doing the best job in the world. This is an account of army life by someone who has been there and done it.

Toss the Gloss: Beauty Tips, Tricks & Truths for Women 50+


Andrea Q. Robinson - 2014
    Robinson. “Good makeup reclaims you.” Robinson, whose illustrious career has included positions such as the chief marketing officer of Estée Lauder, president of Tom Ford Beauty, beauty editor of Vogue, and president of Ralph Lauren Fragrances, is the ultimate industry insider. Now, she shares her decades of experience in this honest and straightforward guide for women fifty and over.In Toss the Gloss, you will learn . . .Why the right cosmetics, not anti-aging skincare, will help you look your youthful best.How to recognize the seduction of beauty-industry tactics designed to get you to spend more money than you need to.Gimmick-free tips and easy-to-follow shortcuts to make the most of your features.Stylishly illustrated by Chesley McLaren, this inspiring book is a reader’s guide to feeling fresher, healthier, prettier, and more confident—at any age.

We Should All Be Feminists: The Desk Diary 2021


NILL - 2020
    ‘We teach girls to shrink themselves, to make themselves smaller.’‘Not one day longer.’ This year, with some words of wisdom to inspire you, you will walk tall. Make 2021 your biggest year yet, with this beautifully designed hardback diary filled with some of Chimamanda Ngozi Adichie’s most inspirational quotes.From her award-winning novels like Half of a Yellow Sun and Americanah, to her stirring calls to arms We Should All Be Feminists and Dear Ijeawele, from her countless magazine covers, her work with Beyoncé and sharing the stage with Michelle Obama, Chimamanda Ngozi Adichie is one of the most defining and stirring voices of our time – a truly modern icon. Now, each day, Adichie will inspire you to stand up and be heard.Start your year off on the right foot and be inspired to be exactly who you want to be in 2021. After all, as Chimamanda says: ‘It’s not your job to be likeable. It’s your job to be yourself.’

The Spy Whisperer


Matthew Dunn - 2018
    One by one, they are committing suicide. But the suicides are not what they seem. They have been forced to take their lives by a supremely clever individual. Former high-ranking MI6 officer Ben Sign is instructed to identify who is behind the murders. Could it be a hostile foreign intelligence agency? Sign thinks not. He believes the murderer is one of the six MI6 officers who wants to kill off the competition. With the help of a male former undercover police officer and a female serving Special Branch officer, he scours London and the rest of Britain to identify the serial killer he nicknames 'the whisperer'. But the whisperer has help: a former special forces assassin, code name 'the limpet'. Can Sign find the whisperer and the limpet in time? Who's working against him? Can he protect national security from a psychopath?"Fans of action-heavy thrillers set in the intelligence world are likely already reading Dunn, but if they're not, they should start. They won't be disappointed." - Booklist"For those who like an updated version of James Bond, Matthew Dunn's Will Cochrane books are spy stories at their finest." - Iron Mountain Daily NewsPraise for Spycatcher: "Great talent, great imagination, and real been-there done-that authenticity make this one of the year's best thriller debuts. Highly recommended." - Lee Child"I know of no other spy thriller that so successfully blends the fascinating nuances of the business of espionage and intelligence work with full-throttle suspense storytelling." - Jeffery Deaver"Dunn, who was a field officer in the British Secret Intelligence Service, often known as M16, has created a plot with plenty of action and lots of twists and turns . . . nonstop action and relentless danger." - Associated PressPraise for Dark Spies: "Another deep and intense thriller that feels authentic in terms of how it conveys the spy world... Dunn has crafted another winner in this fine series. The world of spy fiction has a writer who deserves comparison to Ludlum and Fleming." - Booklist"Fans will enjoy the trademark momentum and the inclusion of several long-running subplots and characters." - Publishers Weekly on A Soldier's Revenge"One of the things that makes A Soldier's Revenge so good, aside from the complexity of the plot, the harrowing escapes and spy craft that Dunn artfully employs, is the visceral feelings that he can convey. . . . Cochrane is no emotionless Bond...he's much more real." - blackdogspeaks.com on A Soldier's Revenge

Doing the Business - The Final Confession of the Senior Kray Brother


Charlie Kray - 2011
    Only one man knew everything about Ronnie and Reggie Kray and that was their brother Charlie. Until now nobody has ever revealed the truth about the Firm.- Gossip and rumor have been rife, fact has blended into fiction and the unwritten law of the street meant that the real story was buried. But before his death, the eldest Kray brother, Charlie, decided to set the record straight once and for all. Revealing everything to Colin Fry, his co-author, he finally told his incredible story. By the man who knew them best, this is the ultimate history of the twins who ruled the East End with their peculiar blend of seductive glamour and terrifying violence.

FIRSTS: Women Who Are Changing the World


TIME Magazine - 2017
    A companion to TIME's multi-platform documentary, the book includes 15 first person deep-dives into the lives of influential women such as General Lori Robinson, the first woman to lead troops into combat, Kathryn Sullivan, the first woman to walk in space, and Aretha Franklin, the first woman inducted into the Rock and Roll Hall of Fame. Many others, including Oprah Winfrey, Madeline Albright, and Sheryl Sandburg offer their own personal reflections, thematic quotes and perspectives on balance, perseverance and strength.Each first-person piece or quote is accompanied by a distinctive portrait by photographer Luisa Dorr ― set up and taken on her iPhone. Others included in this unforgettable volume: Serena Williams, Ellen Degeneres, Loretta Lynch, Shonda Rimes, Nancy Pelosi, Rita Moreno, Cindy Sherman and Mo’Ne Davis.With a stirring introduction by Nancy Gibbs, herself a pioneer as the first female editor of TIME magazine, this is an inspirational book for all women and men.

Liar, Temptress, Soldier, Spy: Four Women Undercover in the Civil War


Karen Abbott - 2014
    Emma Edmonds cut off her hair and assumed the identity of a man to enlist as a Union private, witnessing the bloodiest battles of the Civil War. The beautiful widow, Rose O’Neale Greenhow, engaged in affairs with powerful Northern politicians to gather intelligence for the Confederacy, and used her young daughter to send information to Southern generals. Elizabeth Van Lew, a wealthy Richmond abolitionist, hid behind her proper Southern manners as she orchestrated a far-reaching espionage ring, right under the noses of suspicious rebel detectives.Using a wealth of primary source material and interviews with the spies’ descendants, Abbott seamlessly weaves the adventures of these four heroines throughout the tumultuous years of the war. With a cast of real-life characters including Walt Whitman, Nathaniel Hawthorne, General Stonewall Jackson, detective Allan Pinkerton, Abraham and Mary Todd Lincoln, and Emperor Napoleon III, Liar, Temptress, Soldier, Spy draws you into the war as these daring women lived it.Liar, Temptress, Soldier, Spy contains 39 black & white photos and 3 maps.

The Brass Notebook: A Memoir


Devaki Jain - 2020
    But there were restrictions too, that come with growing up in an orthodox Tamil Brahmin family, as well as the rarely spoken about dangers of predatory male relatives. Ruskin College, Oxford, gave her her first taste of freedom in 1955, at the age of 22. Oxford brought her a degree in philosophy and economics—as well as hardship, as she washed dishes in a cafe to pay her fees. It was here, too, that she had her early encounters with the sensual life. With rare candour, she writes of her romantic liaisons in Oxford and Harvard, and falling in love with her ‘unsuitable boy’—her husband, Lakshmi Jain, whom she married against her beloved father’s wishes.Devaki’s professional life saw her becoming deeply involved with the cause of ‘poor’ women—workers in the informal economy, for whom she strove to get a better deal. In the international arena, she joined cause with the concerns of the colonized nations of the south, as they fought to make their voices heard against the rich and powerful nations of the former colonizers. Her work brought her into contact with world leaders and thinkers, amongst them, Vinoba Bhave, Nelson Mandela, Desmond Tutu, Henry Kissinger, Amartya Sen, Doris Lessing and Iris Murdoch, her tutor at St Anne’s College, Oxford, who became a lifelong friend.In all these encounters and anecdotes, what shines through is Devaki Jain’s honesty in telling it like it was—with a message for women across generations, that one can experience the good, the bad and the ugly, and remain standing to tell the story.

Escape from Dubai


Herve Jaubert - 2009
    From a life of luxury in the opulent city of Dubai to promised ruination, Jaubert tells a tale of espionage and escape that rivals any best selling novel on the market. Immersed in a luxury submarine business, Jaubert was hired as CEO by Dubai World to develop and design miniature subs for the wealthy. Once problems developed within the business, Herve Jaubert became the scapegoat of government officials and found himself ensnared in a web of police threats, extortion, human rights abuses and coercion. With no chance to make it through their biased legal system, Jaubert planned the escape of his life.

Codename: Hero: The True Story of Oleg Penkovsky and the Cold War's Most Dangerous Operation


Jeremy Duns - 2012
    His first attempt was to approach two American students in Moscow. He handed them a bulky envelope and pleaded with them to deliver it to the American embassy. Inside was an offer to work as a 'soldier-warrior' for the free world. MI6 and the CIA ran Penkovsky jointly, in an operation that ran through the showdown over Berlin and the Cuban Missile Crisis. He provided crucial intelligence, including photographs of rocket manuals that helped Kennedy end the Cuba crisis and avert a war. Codenamed HERO, Penkovsky is widely seen as the most important spy of the Cold War, and the CIA-MI6 operation, run as the world stood on the brink of nuclear destruction, has never been bettered. But how exactly did the Russians detect Penkovsky, and why did they let him continue his contact with his handlers for months afterwards? Could it be that the whole Cuban Missile Crisis was part of a Soviet deception operation - and has another betrayal hidden in plain sight all these years? Thrilling, evocative and hugely controversial, Codename: Hero blows apart the myths surrounding one of the Cold War's greatest spy operations.