Even in Hell, love can bloom.

    In the London office my new boss Victor tells me I shall be working in a regional office - and he wants me to drive there. I am to deliver Victor's shiny Jaguar: his pride and joy. The office is in Calcutta. This all sounds like fun to me. A month long holiday. How bad can that be I think and decide to invite my friend Douglas to come along for the ride. This will be a road trip to die for I tell him. Victor's P.A. Shirley is the all seeing eye. Nothing gets past here. I have to report in on my progress at key points on the route. Shirley is going to be watching me. 'If you so much as scratch it you're dead.' I laugh, what could possibly go wrong....? well just about everything. We were OK up till Trieste; then a goat got in the car - after that it was downhill all the way to Calcutta.

     Whether you are a rookie or an established Broker, this is the guide you need to lay the foundations for long-term success. Author Dustan Woodhouse has packed this book with dozens of tips and lessons gleaned from personal experience processing over 1,300 mortgage files and taking in over 2,000 applications verbally. You'll learn... - The old-school piece of technology that's every broker's best friend - How to have a complete application built by the time the very first phone call ends - When smart brokers decide to walk away from a file - Where to invest your marketing dollars (and where you'd just be throwing that money away) - How to trade cold-calling for warm-calling - How the "paycheque mentality" can sink your business, and what to do about it Every step, every tip, every process is aimed at building long-term relationships with clients and referral partners alike. It's all designed to get you to the holy grail of a referral-only business. Your mantra? Get the application. Here's how to do it.

    But then, matrimony came along and politics suddenly felt like the non-essential elaichi in this Mughlai Biryani called life. When my ‘loved ones’ subjected me to scenarios unimaginable, when as the groom I had to wait for an hour for my baaraat to arrive, when certain ‘rituals’ scarred me with shame for the rest of my life, I so wanted to give it back to the society! And hence, ‘Lehengey and Lafdey’ was born. LnL will raise your ire, tickle your funny bone, and show you everything except what a wedding is supposed to be: a sacred union. In a world filled with romantic novels, where love always wins in the end; patience, perseverance and the insane ability to bear a butt load of crap is required to emerge victorious in the holy war of matrimony. Enough talk! Jump right in and witness a whirlpool of emotions, with a cup of masala chai and some fryums on the side. Put your seat belts on, for it is going to get crazy. Welcome to the world of Lehengey and Lafdey!

    As a member of the Nolan sisters, Coleen Nolan was born into the spotlight and has stayed there ever since. She has now become one of the nation's favourite TV presenters and is used to newspapers and magazines claiming to have the inside story of her private life. In No Regrets Coleen finally reveals the truth of what really happened during the last few rollercoaster years, truly the worst of her life. Whilst it's certainly been a traumatic time for the whole family, Coleen is a survivor. First and foremost, she is a mum and is determined to hold her family together. The Nolans finally put aside their infamous feud to rally round their beloved sister Bernie, who tragically lost her fight with cancer on the 4th of July last year, aged just 52. In this memoir, Coleen movingly describes her struggle to deal with the emotional scars that come from losing someone so close and the effect it has had on her own life. In this incredibly candid memoir, Coleen writes with raw honesty about her family troubles, her career highs and lows, and her struggle with her body image. In recent years, Coleen has found herself in both a plastic surgeon's office looking at a £20,000 bill to 'fix her face' and at a breast cancer clinic asking for the removal of her healthy breasts to avoid becoming the fourth sister in the family to be struck down by cancer. Wonderfully warm and moving, and brilliantly funny and honest, No Regrets will take you from laughter to tears and back again as you share in Coleen's very personal journey.

    Few others can offer such a remarkable insight into life at Anfield from Shankly to Houllier and beyond. Born in Liverpool in 1954, Phil later moved to his spiritual home of Kirkby where his footballing abilities were soon noticed and he quickly acquired a range of schoolboy honours before signing professional forms for his beloved Reds in 1971.As he staked a claim for a first-team place, Kop messiah Bill Shankly would memorably declare: “Aye, Phil Thompson. The boy tossed up with a sparrow for his legs and lost!”Shanks, however, was in no doubt about the young Thommo’s qualities and Phil would go on to claim a host of Anfield honours including seven League Championships, three European Cups, two League Cups and an FA Cup.The proudest moment of his footballing life came in 1981 when he led the Reds to a third European Cup with a 1-0 defeat of Real Madrid in Paris, later parading the trophy at his local pub, The Falcon.He left the Reds after winning 42 England caps before returning to Anfield in a coaching capacity under Liverpool player manager Kenny Dalglish.Despite being controversially sacked by Reds boss and former teammate Graeme Souness in 1992, he sensationally returned to Anfield as Gerard Houllier’s right-hand man in 1998, going on to revive the glory days by claiming a famous treble of trophies in 2001.Coming full circle and happy to be a fan again, he shared in the joy of the Reds’ 2005 Champions League triumph in Istanbul – as highlighted during remarkable scenes on SKY TV.

    

    Most commonly used medical abbreviations and acronyms.Anyone in the medical profession, from office workers to doctors themselves, will find this guide extremely useful.6-page laminated guide includes:weights & measurementspharmacologydiagnostic testingprofessional designationsmanaged careagencies/organizationshealth assessmentspecialized areas/facilitieslocations & directionsbody systems

    All the tips within come via the author and guest performers, adding up to a combined three hundred years of essential speakers’ know-how!Within this bible:Technical advice: how to effortlessly project your voice, audience manipulation, crowd control, body language, hand gestures and more.Additionally: a frank approach for overcoming stage fright, a foolproof recipe for memorising a speech, how to overcome a sore throat and using the physics of sound to your advantage.Business advice: how to price your speech, approaching agencies, talking overseas, understanding unique selling points, the most complete list of global public speakers’ agencies and more.Children’s author Marcus Alexander, once horrified by the thought of standing on stage, has grown to become one of the most sought-after school speakers. He’s delivered more than 1600 talks in 13 different countries and is booked 18 months in advance. The journey wasn’t easy; he’s tripped, fallen and blundered over every imaginable obstacle. This bible contains all the insights you need to create a similar career at a faster rate and with half the hiccups.'Marcus doesn't just hold the stage he is the stage. Every word spoken is a sledge hammer pinning the audience to their seats.'Adisa the Verbaliser, spoken poet and author.'The first time I saw Marcus Alexander on stage was with a group of other authors. We all watched in amazement as he enthralled both the children and adults with his awesome energy. One of the best author events I have watched.'Andy Briggs, author and scriptwriter.Guest speakers sharing their advice include: best-selling author Chris Bradford, movement icon Dan Edwardes, British actor and producer Joey Ansah, author and teamwork specialist Casper Craven. Other guests include: surgeons, dentist lecturers, thespians, West End singers, polio advisers, educators and coaches.

    His profound management sutras are derived from his bestselling books on business and management. They show how individuals can realize their potential, create wealth and achieve lasting success by following uniquely Indian principles (based on Hindu, Jain and Buddhist mythology) of goal setting, strategic thinking and decision-making.

    Social Skills: Simple Techniques to Manage Your Shyness, Improve Conversations, Develop Your Charisma and Make Friends In No Time is a pragmatic book written in a down-to-earth manner showing exactly how to develop your social skills. You can unlock your potentials by applying the tips shared in this book.In this book you will discover: Practical steps to help you overcome shyness How to boost your self-confidence Easy ways to influence and charm people Practical ways to keep your audience or listener engaged How to manage awkward social situations Conversation skills to make your interactions flow seamlessly If you are tired of vague tips on improving social skills, or if you have little or no improvement with the several other social skills books you have read in time past, this book will break the jinx. The methods in this book have been tested and they work, plain and simple.Get your copy today and learn how to put the magic back into your social interactions.

    Imperial Valley’s biggest crime is detailed through volumes of official records and interviews with witnesses, relatives and investigators.Serial killer Robert Eugene Pennington not only murdered Sayers, but was a suspect in killing Dorothy Minor-Hindman in Fresno and possibly fifteen other innocent victims from coast to coast including one victim attributed to the Boston Strangler.Extensive research provides the reader with details of Pennington’s life before and after his encounter with Brenda.

    The authors share stories drawn from decades of experience leading pet loss groups and practicing family therapy. Their recommendations for taking care of yourself and loved ones during the rough spots of grief will answer all of your important questions and help you feel well-supported. I highly recommend The Pet Loss Companion for companion animal lovers like me. - Ed Sayres, President & CEO of the ASPCA(R)The Pet Loss Companion is a wonderfully reassuring book for anyone who cares about pets. It is a loving book, full of personal and practical details about how to care for oneself after loss. The authors are sensitive pet-lovers, empathic and engaging in this moving and meaningful book. - Monica McGoldrick, MSW, Ph.D. (h.c.), Director, Multicultural Family Institute, and author of You Can Go Home AgainIf you have ever lost a beloved pet and have wondered if your feelings are normal, this book is a must read for you. Ken and Nancy, in this single book, have captured the emotional roller coaster that most people experience during the end stages of the life of their pet. In addition there are helpful insights into their world as bereavement counselors and how they have helped their patients deal with the experiences of death. I have practiced Veterinary Medicine for over 30 years and have finally found a book that can be given to my grieving owners after such a trauma. - Anthony Miele, DVM, CEO, Veterinary Asset Management, Inc.What a gift Ken and Nancy's book is to those of us who have cherished and lost a pet companion. They get it, and as such, gently and skillfully help to ease the treacherous journey that loss is. This gem explores the terrain of loss and grief and the vast love that surrounds the experience. Readers will be warmed, saddened, and delighted by the examples and tools that are provided to ease the necessary grief process. The experience of reading this little book leaves me feeling much gratitude for my pet companions and these authors who so beautifully convey the huge role they play in our lives. - Lynn Parker, Ph.D., LCSW, Professor, Graduate School of Social Work, University of DenverSt. Hubert's Animal Welfare Center is proud to offer free pet loss support as part of its programmatic efforts, with Nancy Saxton-Lopez at the helm for over 20 years. Together Ken and Nancy continue to provide this valuable service at our center twice monthly and they've expanded their reach by sharing their professional training and direct pet loss counseling expertise with the completion of The Pet Loss Companion. Their compassion for both pets and the people who love them is palpable in this concise, easy-to-read guide which offers understanding, solace, and hope to anyone struggling with the loss of a cherished animal companion, no matter the circumstances. The loss of a companion animal is a unique, yet not unique, grieving process not always well understood by others. This book connects and thereby supports people at a time of what can be isolating grief, providing a life raft or light to navigate the process. It's also a helpful tool-whether as a gift or for personal awareness-for those looking for some guidance in supporting family and friends coping with pet loss. - Heather Cammisa, President & CEO, St. Hubert's Animal Welfare Center, Madison, New Jersey

    They chased away bears, marveled at giant eagles, stalked moose, and discovered a greater under-standing of family and nature. “A wonderful, addictive love song to the Alaskan wilderness.”—Charles Rangeley-Wilson, author of Silver Shoals and The Silt Road “A poet with an axe, a teacher on a river, forever learning and sharing.”—Kim Heacox, author of Jimmy Bluefeather and The Only Kayak “A tale of decades spent learning, enjoying and sharing a rare gift.”—Howard Weaver, writer and editor at the Anchorage Daily News, where he worked on both of the paper’s two Pulitzer Prize winning series “A soulful story of teacher turned student; a man bent on immersing himself in wilderness ways.”—Debra McKinney, author of Beyond the Bear “Belongs on the shelf of anyone contemplating finding their own version of the Alaska Dream.”—Tom Walker, author of Wild Shots: A Photographer’s Life in Alaska and We Live in the Alaskan Bush Eric Wade found the perfect place in the vast wilderness of interior Alaska to move his family. He climbed the river bank to walk on the firm forest floor. He wove through the trees, brushed aside rose bushes, and kicked the ground like checking a tire. The land spread before him with majestic white spruce and views of a sparkling clearwater river. His family would grow to love the landscape as much as he did . . . but over time, his dream changed, as did the land itself.

    Each chapter applies a different theory to case examples and - to provide continuity - to a fictitious client' constructed from many past clients of the authors.