Constantly changing policies. Increasing bureaucratic regulations. These are just a few of the challenges health care providers face every day; challenges that limit the ability to provide excellent patient care. Marcus' insights will give health care providers new and essential strategies to rediscover the magic and compassion between caregiver and patient.

    He traces the influence of these events on his life as a son, father, husband, and minister, and explores the healing, hope and love to be found in revealing what has long been hidden.

    Nadia Bolz-Weber takes no prisoners as she reclaims the term pastrix (a negative term used by some Christians who refuse to recognize women as pastors) in this wildly entertaining and deeply resonant memoir about an outrageous, unlikely life of faith. From a commune of haggard-but-hopeful slackers to the wobbly chairs and war stories of Alcoholic Anonymous, from a funeral in a smoky downtown comedy club to an unexpected revelation during the Haitian stations of the cross, PASTRIX is a journey of cranky spirituality that intersects religion with real life, weaving incredible narrative, hilarious rants, and poignant honesty to portray a life deeply flawed and deeply faithful-giving hope to the rest of us.

    Please understand one critical feature of this book. It is a biography, hand written by the junkie in question about his life and his alone. As such it is not a piece of literary perfection. It has not been polished to perfection by a team of editors, nor was it published by a major publishing company. Black Tar: For The Love of Heroin was originally written on a legal pad as part of a twelve step program. It made its way to me, its ultimate editor, and I was amazed by the details Stephen was able to remember and capture on paper. Once I got to know him I asked him if he would work with me on his life story and he reluctantly agreed. Sensing his hesitancy I told him we would not use his name and focus on the day to day existence of a junkie as he experienced it living from fix to fix. But Stephen could be a hard person to track down and his never ending thirst for the needle made his story a hard one to tell. I spent days upon weeks crawling the downtown streets looking for him and a lot of times when I did find him I would have to buy him heroin just to get him to work with me. So, I made a deal with him, like making a deal with the devil, that if he would help me drag his biography into existence, I would buy him enough heroin to get through each and every day we worked together.One day's worth of heroin for one day's worth of storytelling. This made it easy for him to make himself available for the writing of his biography. By the time I met Stephen he was almost fifty years old and in full blown heroin psychosis. How he managed to live as long as he had was always a miracle to me. Over the course of a year and several months I pulled every story Stephen could remember from his heroin-addled brain and preserved them on paper. But I never wanted this story to be an autobiography. I wanted it to be Stephen telling his story, in his words, no matter how it might look like in the end.With these rules in place I gave him his first computer and at first he slaved over his 'hunt and peak' computer skills. But the more he wrote the more he remembered and slowly, after three long years of exchanging one day of heroin to entice him to work one day of writing, Stephen declared himself finished with the project. I read what he had written and quickly realized that active heroin junkies make terrible writers. What he had produced was basically unusable. To make a three-year writing stint something of literary value I set myself to editing what he had written. I didn't want to strip it of the style of writing that made it junkie. More than anything else I wanted to preserve his perspective, sense of pain, his defeat, his single-minded approach to heroin and to the fact he knew it was going to kill him. I think that fatalistic view of life is what hit me the hardest.To make the book easy to digest I divided it into five segments and then spread his life between the points. And that is what we ended up with. The biography of a drug addict; barely touched by an editor's pen, and filled with the dirt, muck and blood that is a junkies life.

    Ordained at twelve, he would eventually become the first Buddhist chaplain at an American university, the founder of a retreat center and monastery, and a bestselling author. Here, Bhante G. lays bare the often-surprising ups and downs of his seventy-five years, from his boyhood in Sri Lanka to his decades of sharing the insights of the Buddha, telling his story with the "plain-English" approach for which he is so renowned.

    Richard Shelton was a young English professor in 1970 when a convict named Charles Schmid—a serial killer dubbed the “Pied Piper of Tucson” in national magazines—shared his brooding verse. But for Shelton, the novelty of meeting a death-row monster became a thirty-year commitment to helping prisoners express themselves. Shelton began organizing creative writing workshops behind bars, and in this gritty memoir he offers up a chronicle of reaching out to forgotten men and women—and of creativity blossoming in a repressive environment. He tells of published students such as Paul Ashley, Greg Forker, Ken Lamberton, and Jimmy Santiago Baca who have made names for themselves through their writing instead of their crimes. Shelton also recounts the bittersweet triumph of seeing work published by men who later met with agonizing deaths, and the despair of seeing the creative strides of inmates broken by politically motivated transfers to private prisons. And his memoir bristles with hard-edged experiences, ranging from inside knowledge of prison breaks to a workshop conducted while a riot raged outside a barricaded door. Reflecting on his decision to tutor Schmid, Shelton sees that the choice “has led me through bloody tragedies and terrible disappointments to a better understanding of what it means to be human.”Crossing the Yard is a rare story of professional fulfillment—and a testament to the transformative power of writing.

    One day she intercepted a note with an ugly racial caricature, and angrily declared that this was precisely the sort of thing that led to the Holocaust—only to be met by uncomprehending looks. So she and her students, using the treasured books Anne Frank: The Diary of a Young Girl and Zlata’s Diary: A Child’s Life in Sarajevo as their guides, undertook a life-changing, eye-opening, spirit-raising odyssey against intolerance and misunderstanding. They learned to see the parallels in these books to their own lives, recording their thoughts and feelings in diaries and dubbing themselves the “Freedom Writers” in homage to the civil rights activists “The Freedom Riders.”With funds raised by a “Read-a-thon for Tolerance,” they arranged for Miep Gies, the courageous Dutch woman who sheltered the Frank family, to visit them in California, where she declared that Erin Gruwell’s students were “the real heroes.” Their efforts have paid off spectacularly, both in terms of recognition—appearances on “Prime Time Live” and “All Things Considered,” coverage in People magazine, a meeting with U.S. Secretary of Education Richard Riley—and educationally. All 150 Freedom Writers have graduated from high school and are now attending college.With powerful entries from the students’ own diaries and a narrative text by Erin Gruwell, The Freedom Writers Diary is an uplifting, unforgettable example of how hard work, courage, and the spirit of determination changed the lives of a teacher and her students. The authors’ proceeds from this book will be donated to The Tolerance Education Foundation, an organization set up to pay for the Freedom Writers’ college tuition. Erin Gruwell is now a visiting professor at California State University, Long Beach, where some of her students are Freedom Writers.

    At the head of this effort was Junípero Serra, an ambitious Franciscan who hoped to convert California Indians to Catholicism and turn them into European-style farmers. For his efforts, he has been beatified by the Catholic Church and widely celebrated as the man who laid the foundation for modern California. But his legacy is divisive. The missions Serra founded would devastate California's Native American population, and much more than his counterparts in colonial America, he remains a contentious and contested figure to this day.Steven W. Hackel's groundbreaking biography, Junípero Serra: California's Founding Father, is the first to remove Serra from the realm of polemic and place him within the currents of history. Born into a poor family on the Spanish island of Mallorca, Serra joined the Franciscan order and rose to prominence as a priest and professor through his feats of devotion and powers of intellect. But he could imagine no greater service to God than converting Indians, and in 1749 he set off for the new world. In Mexico, Serra first worked as a missionary to Indians and as an uncompromising agent of the Inquisition. He then became an itinerant preacher, gaining a reputation as a mesmerizing orator who could inspire, enthrall, and terrify his audiences at will. With a potent blend of Franciscan piety and worldly cunning, he outmaneuvered Spanish royal officials, rival religious orders, and avaricious settlers to establish himself as a peerless frontier administrator. In the culminating years of his life, he extended Spanish dominion north, founding and promoting missions in present-day San Diego, Los Angeles, Monterey, and San Francisco. But even Serra could not overcome the forces massing against him. California's military leaders rarely shared his zeal, Indians often opposed his efforts, and ultimately the missions proved to be cauldrons of disease and discontent. Serra, in his hope to save souls, unwittingly helped bring about the massive decline of California's indigenous population.On the three-hundredth anniversary of Junípero Serra's birth, Hackel's complex, authoritative biography tells the full story of a man whose life and legacies continue to be both celebrated and denounced. Based on exhaustive research and a vivid narrative, this is an essential portrait of America's least understood founder.

    Winner has written an engrossing reflection of literary grace and spiritual wisdom with Still: Notes on a Mid-Faith Crisis.As she lives through a failed marriage and the loss of her mother, Winner finds her Christian faith slipping away. Through reading religious works and tomes and being counseled by leaders of the church, she learns she must find the courage to trust in God in order to to find His presence.Elegantly written and profound, Still offers reflections on how murky and gray the spiritual life can be while, at the same time, shows us how to see the light we do encounter more clearly.

    The reader is caught up in the day-to-day lives of women like Sharifa, Latifa and Marzia, sharing their problems, dramas, the tears and the laughter: whether enjoying a good gossip over tea and fresh nan, dealing with a husband’s desertion, battling to save the life of a one-year-old opium addict or learning how to deliver babies safely. Mary Smith spent several years in Afghanistan working on a health project for women and children in both remote rural areas and in the city of Mazar-i-Sharif. Given the opportunity to participate more fully than most other foreigners in the lives of the women, many of whom became close friends, she has been able to present this unique portrayal of Afghan women – a portrayal very different from the one most often presented by the media.

    

    Rex and Rose Mary Walls had four children. In the beginning, they lived like nomads, moving among Southwest desert towns, camping in the mountains. Rex was a charismatic, brilliant man who, when sober, captured his children's imagination, teaching them physics, geology, and above all, how to embrace life fearlessly. Rose Mary, who painted and wrote and couldn't stand the responsibility of providing for her family, called herself an "excitement addict." Cooking a meal that would be consumed in fifteen minutes had no appeal when she could make a painting that might last forever. Later, when the money ran out, or the romance of the wandering life faded, the Walls retreated to the dismal West Virginia mining town -- and the family -- Rex Walls had done everything he could to escape. He drank. He stole the grocery money and disappeared for days. As the dysfunction of the family escalated, Jeannette and her brother and sisters had to fend for themselves, supporting one another as they weathered their parents' betrayals and, finally, found the resources and will to leave home. What is so astonishing about Jeannette Walls is not just that she had the guts and tenacity and intelligence to get out, but that she describes her parents with such deep affection and generosity. Hers is a story of triumph against all odds, but also a tender, moving tale of unconditional love in a family that despite its profound flaws gave her the fiery determination to carve out a successful life on her own terms. For two decades, Jeannette Walls hid her roots. Now she tells her own story.

    Charlie Bronson met the Kray twins in prison and eventually became a trusted friend. Here he tells the inside story of the infamous duo and sets the record straight once and for all.

    His longing for God ignited a ferocity in his soul."Encounter the multifaceted life of one of the most influential and creative pastors of the past half century with unforgettable stories of Eugene's lifelong devotion to his craft and love of language, the influences and experiences that shaped his unquenchable faith, the inspiration for his decision to translate The Message, and his success and struggles as a pastor, husband, and father.Author Winn Collier was given exclusive access to Eugene and his materials for the production of this landmark work. Drawing from his friendship and expansive view of Peterson's life, Collier offers an intimate, beautiful, and earthy look into a remarkable life.For Eugene, the gifts of life were inexhaustible: the glint of fading light over the lake, a kiss from Jan, a good joke, a bowl of butter pecan ice cream. As you enter into his story, you'll find yourself doing the same--noticing how the most ordinary things shimmer with a new and unexpected beauty.

    Jay Mulvaney, author of Kennedy Weddings, celebrates her unique style in this lavishly illustrated book.JACKIE: The Clothes of Camelot is a richly illustrated history of those magical years when the Kennedys captivated a nation and the world. Her glamour was electric, her style imaginative, and the effect was brilliant. Jacqueline Kennedy's fashions from the White House years, over two hundred outfits, are illustrated with three hundred photographs, in both black and white and color, many previously unpublished or rarely seen. Also included are photographs of jewelry and accessories as well as memorabilia, all exploring the continuing impact of Jackie's fashion sensibility on our culture.The range of illustrations and text is broad, including:Early Fashion InfluencesThe Inauguration EnsemblesGowns for State EventsThe Wardrobe for State Visits AbroadPrivate Living and Casual WearFrench Designers: Haute Couture in the White HouseNovember 1963Mrs. Onassis and the Post-Camelot YearsJACKIE: The Clothes of Camelot is a striking portrait of an unforgettable fashion legend.