Whether you are a rookie or an established Broker, this is the guide you need to lay the foundations for long-term success. Author Dustan Woodhouse has packed this book with dozens of tips and lessons gleaned from personal experience processing over 1,300 mortgage files and taking in over 2,000 applications verbally. You'll learn... - The old-school piece of technology that's every broker's best friend - How to have a complete application built by the time the very first phone call ends - When smart brokers decide to walk away from a file - Where to invest your marketing dollars (and where you'd just be throwing that money away) - How to trade cold-calling for warm-calling - How the "paycheque mentality" can sink your business, and what to do about it Every step, every tip, every process is aimed at building long-term relationships with clients and referral partners alike. It's all designed to get you to the holy grail of a referral-only business. Your mantra? Get the application. Here's how to do it.

    Few others can offer such a remarkable insight into life at Anfield from Shankly to Houllier and beyond. Born in Liverpool in 1954, Phil later moved to his spiritual home of Kirkby where his footballing abilities were soon noticed and he quickly acquired a range of schoolboy honours before signing professional forms for his beloved Reds in 1971.As he staked a claim for a first-team place, Kop messiah Bill Shankly would memorably declare: “Aye, Phil Thompson. The boy tossed up with a sparrow for his legs and lost!”Shanks, however, was in no doubt about the young Thommo’s qualities and Phil would go on to claim a host of Anfield honours including seven League Championships, three European Cups, two League Cups and an FA Cup.The proudest moment of his footballing life came in 1981 when he led the Reds to a third European Cup with a 1-0 defeat of Real Madrid in Paris, later parading the trophy at his local pub, The Falcon.He left the Reds after winning 42 England caps before returning to Anfield in a coaching capacity under Liverpool player manager Kenny Dalglish.Despite being controversially sacked by Reds boss and former teammate Graeme Souness in 1992, he sensationally returned to Anfield as Gerard Houllier’s right-hand man in 1998, going on to revive the glory days by claiming a famous treble of trophies in 2001.Coming full circle and happy to be a fan again, he shared in the joy of the Reds’ 2005 Champions League triumph in Istanbul – as highlighted during remarkable scenes on SKY TV.

    In the London office my new boss Victor tells me I shall be working in a regional office - and he wants me to drive there. I am to deliver Victor's shiny Jaguar: his pride and joy. The office is in Calcutta. This all sounds like fun to me. A month long holiday. How bad can that be I think and decide to invite my friend Douglas to come along for the ride. This will be a road trip to die for I tell him. Victor's P.A. Shirley is the all seeing eye. Nothing gets past here. I have to report in on my progress at key points on the route. Shirley is going to be watching me. 'If you so much as scratch it you're dead.' I laugh, what could possibly go wrong....? well just about everything. We were OK up till Trieste; then a goat got in the car - after that it was downhill all the way to Calcutta.

    As a member of the Nolan sisters, Coleen Nolan was born into the spotlight and has stayed there ever since. She has now become one of the nation's favourite TV presenters and is used to newspapers and magazines claiming to have the inside story of her private life. In No Regrets Coleen finally reveals the truth of what really happened during the last few rollercoaster years, truly the worst of her life. Whilst it's certainly been a traumatic time for the whole family, Coleen is a survivor. First and foremost, she is a mum and is determined to hold her family together. The Nolans finally put aside their infamous feud to rally round their beloved sister Bernie, who tragically lost her fight with cancer on the 4th of July last year, aged just 52. In this memoir, Coleen movingly describes her struggle to deal with the emotional scars that come from losing someone so close and the effect it has had on her own life. In this incredibly candid memoir, Coleen writes with raw honesty about her family troubles, her career highs and lows, and her struggle with her body image. In recent years, Coleen has found herself in both a plastic surgeon's office looking at a £20,000 bill to 'fix her face' and at a breast cancer clinic asking for the removal of her healthy breasts to avoid becoming the fourth sister in the family to be struck down by cancer. Wonderfully warm and moving, and brilliantly funny and honest, No Regrets will take you from laughter to tears and back again as you share in Coleen's very personal journey.

    As a top coach, Stockton has taught a long list of pro players-including Annika Sorenstam, Yani Tseng (winner of four LPGA tournaments), Adam Scott (Texas Open champion), Hunter Mahan (Phoenix Open champion), and Morgan Pressel (World Ladies Championship of Japan winner)-the putting strategies that finessed their game.Stockton's breakthrough concept is that every player has their own Signature Stroke, which is unconscious. Good putting comes from the mind, Stockton says, not from a series of stiff mechanical positions. With visualization, the right frame of mind, an efficient pre-putt routine, and connection to the individual internal stroke signature, any player can make far more putts. Putting has always been taught as an offshoot to the full swing, when in reality it is far different- almost a different game. "Unconscious Putting" will help players get out of the rigid, mechanical, overthinking trap.In "Unconscious Putting," Stockton shows how players at every handicap level-from pros to weekend golfers-can putt effortlessly and with confidence by integrating a new mental approach with a few simple physical routines that will keep them locked on target. Readers will also gain invaluable advice on reading greens and equipment. Illustrated throughout and filled with anecdotes about how Stockton's lessons have helped today's leading players, "Unconscious Putting" is a must-have golf book and a category classic-in-the-making.

    She says, "If you're going reach your highest potential in life, you're going to have to develop the ability to see beyond where you are right now." Through empowering, uplifting stories and biblical teachings, Victoria will encourage you to set your mind and intent towards the important things in life with seven exceptional practices:Keep your memory box full of encouragementLift up your eyesKnow that you are chosenLove wellKeep your accounts shortLive in your space of gratitudeStart your day off rightLive encouraged, live empowered, and live intentional, and see the new and exciting things God has in store for you.

    Those are lessons he shares, often unknowingly, with his mom, Lauren Casper.For Lauren, living with Mareto is a lot like playing the telephone game. He blurts out little phrases that have their origin in something he saw or heard, but by the time they make their way through his mind and back out of his mouth, they’ve transformed—often into beautiful truths about living a simple, authentic, love- and joy-filled life.From “it’s okay about it,” a simple reminder that even when life is painful or difficult, things will be okay because God promises never to leave or forsake his children, to “you’re making me feelings,” which teaches the importance of leaning into one’s emotions and, in doing so, sharing a piece of oneself with loved ones—Mareto’s simple yet profound wisdom is a reminder to embrace the broken beauty of life, to believe in a God bigger than human comprehension, and to love others even when it doesn’t make sense.For all those looking to recapture the faith, simplicity, wonder, hope, courage, and joy of life, It’s Okay About It provides a guide to look inward and live outward, to discover the most wide open and beautiful life possible.

    He became one of the ten richest men on the planet and controlled 80 per cent of the global cocaine trade before he was shot dead in 1993.In 1965, a secret mission by Colombian Special Forces, led by an MI6 agent, to recover a cash hoard from a safe house used by a young Pablo Escobar culminates in a shoot-out leaving many dead. Escobar and several of his men escape. Only a baby survives, Roberto Sendoya Escobar. In a bizarre twist of fate, the MI6 agent takes pity on the child, brings him home and later adopts him.Over the years, Pablo Escobar tries, repeatedly, to kidnap his son. The child, unaware of his true identity, is allowed regular meetings with Escobar and it becomes apparent that Roberto’s adopted father and the British government are working covertly with the gangster in an attempt to control the money laundering and drug trades.Many years later in England, as Roberto’s father lies dying in hospital, he hands his son a coded piece of paper which, he says, reveals the secret hiding place of Escobar’s ‘missing millions'. The code is published in this book for the first time.

    With him when he was captured was his 14-year-old ex-girlfriend Caril Fugate. The question soon arose, was Caril a kidnapped victim, or a heartless accomplice?Appointed to her case, attorney John McArthur initially accepted the assignment out of a sense of constitutional duty. But as he delved deeper, he found that the truth was far more complicated than anyone was letting on. Up against incredible odds, and with a strong conviction of her innocence, McArthur remained with Caril and fought for her freedom for 18 years. For this service, he took no pay, accepting the case pro bono.This book follows the long struggle of McArthur, his partner Merril Reller, and John's son James as they took on the Nebraska legal system and a public that had already determined Caril's guilt before ever hearing a word of testimony. The story continues through all it influenced, such as Stephen King, who became a horror writer because of it, Bruce Springsteen, who wrote a whole album about it, Terrence Malick, Oliver Stone, Martin Sheen, and Peter Jackson, who wrote his first major movie based on the Starkweather-Fugate incident.Pro Bono explores aspects of this incredible story that have never been revealed before, and sheds new light on these terrifying and complex events.

    Dave Liniger had it all: four successful children, a lifetime filled with adventure, and a company he’d founded, RE/MAX, that became one of the most prominent real estate brands in the world and made him a success beyond his wildest dreams. He had served in the Vietnam War, parachuted out of planes, raced cars, and once even attempted to circumnavigate the world in a balloon. And then overnight his full and varied life almost came to an abrupt end. Doctors discovered he had a horrific staph infection along his spine that left him paralyzed from the neck down and in excruciating pain.My Next Step chronicles how Dave found reserves of strength to fight through his pain. He drew inspiration from his wife, Gail, who had shown incredible grace and courage during her recovery from a tragic airplane crash twenty-nine years earlier. His guiding light was the mantra, “Just 10 steps.” If he could take 10 steps, he could take 20. If he could take 20, he could walk a mile. After three critical surgeries and six grueling months in the hospital, Dave finally returned home. He continues to heal, but is back running the company he loves and getting stronger every day. My Next Step will inspire those facing tragedy to find the courage to accept their situation and do what’s necessary to take the next step toward a meaningful life.

    Without consulting her husband or knowing how she's going to pay for it, she makes the owners a full price offer. Despite a rough start in the new culture, Gille and her family eventually befriend their neighbors on callejon de Chepito and form a close bond with the Cordova clan. As their affection for the lively Mexican family grows, so do the complications of their cross-cultural relationship. When the oldest daughter seeks to cross the border illegally, the lives of the two families become inextricably entwined. The View from Casa Chepitos puts a human face on the immigration controversy and paints an intimate portrait of Mexican life. But the story also explores the deeper issues women of all ages and cultures face: affirming their self-worth and purpose, building enduring relationships, and discovering where it is they truly belong. -------------------------------------------------------------------------------------------------------------------------------------------

    Here you'll find practical suggestions, charts, planners, and examples from experienced special area teachers who use Responsive Classroom practices every day. You'll learn how to: Open and close each period in calm, orderly ways Set students up for success by modeling and practicing skills and routines Use positive teacher language Engage students more deeply Refocus and recharge students with quick, fun, movement breaks Respond to misbehavior to get students back to learning

    This brand-new swagger is unshakable, undeniable and utterly unstoppable. And you can have it too.Award-winning training guru and coach Leslie Ehm shows that true swagger results from your ability to manifest who you really are and hold on to it in the face of all the psychological crap that will come for it every day. Part guidebook, part manifesto, a little sweary and completely inspiring, Swagger gives you the steps to unlock and unleash your personal brand of swagger―one that can never be duplicated or diminished. And you’ll read stories of the countless people Leslie’s worked with who’ve discovered their own swagger and changed their lives for the better.Forget everything you think you know about confidence-building. Swagger shatters the myths around “fake it ’til you make it,” and shows you how to record over all the negative self-limiting tapes and stop giving away your personal power. You’ll learn how to challenge the preconceptions of what you “should” and “shouldn’t” do, and navigate the professional world with authenticity and badassery.Discover what swagger blockers are holding you back and what drivers will bring your unique and powerful personality to the forefront for all to revel at and see why Swagger is the new mindset that will bring you all of the success you’ve ever dreamed of without ever having to compromise or sacrifice who you really are.For anyone who’s ever felt that they weren’t good enough or believed that revealing their messy, vulnerable, authentic human selves could never result in greater success, Swagger will give you a doorway into the kind of self-belief that creates unimaginable confidence and will change the way you live, work and feel.Your swagger is waiting for you. What are you waiting for?

    Coleman is both wrapping up a reunion for childhood friends and battening down the hatches for an approaching hurricane when his life gets a jolt of adrenaline.Francisco Escobar, nephew of Columbian drug kingpin Pablo Escobar, has spent the last two decades maintaining a low profile but now ready to expand his family’s empire. As Escobar plans for new business opportunities, he also wrestles with how to handle old grievances.In this riveting thriller, Seth Coker develops a range of unforgettable characters while providing a nuanced glimpse of a waterman’s life on the North Carolina coast.

    The adorable pit bull puppy had been abandoned in a cold field in winter - but her warm, friendly eyes and boundless affection could melt anyone's heart. Even so, Marika wasn't sure she was ready to adopt a dog. As a busy entrepreneur, wife, and mother of two daughters, Marika's life was crazy already. She was recovering from stage-three breast cancer, and her family was still reeling from her brush with mortality. But Marika couldn't deny the way Stella made her feel - the pure joy of this sweet-natured dog's unconditional love - and she knew in her heart what her family needed....In a leap of faith, the Meekses welcomed Stella into their home, and thanks to this incredible dog, the daily pressures of work, stress, and Marika's health problems seemed to slip away. As Marika's cancer receded and her family found renewed vitality, she began sharing Stella's story with the world. Now an international social media star, Stella helps Marika to spread their heartfelt message of advocating for pit bull breed awareness, explaining the benefits of pet ownership and supporting shelters and other organizations that save animals' lives.