Over the next 102 minutes, each would become part of a drama for the ages, one witnessed only by the people who lived it-until now. Of the millions of words written about this wrenching day, most were told from the outside looking in. "New York Times" reporters Jim Dwyer and Kevin Flynn have taken the opposite-and far more revealing-approach. Reported from the perspectives of those inside the towers, "102 Minutes" captures the little-known stories of ordinary people who took extraordinary steps to save themselves and others. Beyond this stirring panorama stands investigative reporting of the first rank. An astounding number of people actually survived the plane impacts but were unable to escape, and the authors raise hard questions about building safety and tragic flaws in New York's emergency preparedness. Dwyer and Flynn rely on hundreds of interviews with rescuers, thousands of pages of oral histories, and countless phone, e-mail, and emergency radio transcripts. They cross a bridge of voices to go inside the infernos, seeing cataclysm and heroism, one person at a time, to tell the affecting, authoritative saga of the men and women-the nearly 12,000 who escaped and the 2,749 who perished-as they made 102 minutes count as never before. "102 Minutes" is a 2005 National Book Award Finalist for Nonfiction.

    Immediately after the jets struck the twin towers of the World Trade Center, Dennis Smith, a former firefighter, reported to Manhattan’s Ladder Co. 16 to volunteer in the rescue efforts. In the weeks that followed, Smith was present on the front lines, attending to the wounded, sifting through the wreckage, and mourning with New York’s devastated fire and police departments.This is Smith’s vivid account of the rescue efforts by the fire and police departments and emergency medical teams as they rushed to face a disaster that would claim thousands of lives. Smith takes readers inside the minds and lives of the rescuers at Ground Zero as he shares stories about these heroic individuals and the effect their loss had on their families and their companies. “It is,” says Smith, “the real and living history of the worst day in America since Pearl Harbor.” Written with drama and urgency, Report from Ground Zero honors the men and women who—in America’s darkest hours—redefined our understanding of courage.

    Then, on the morning of September 11th, 2001, the phone rang. It was her husband, Ron, calling from his office in the second tower. "Sweets, I'm ok. I'm ok. Don't worry. It's not my building," he said. Kristen didn't know what he was saying. He told her to turn on the television. He continued. "I see them. They're right there. Right across from me. And they're jumping. My God, they're jumping." The call ended abruptly and Kristen watched with horror as the second tower exploded. A huge, brilliant, red fireball. In that frozen instant, she felt in her heart that he had been killed. This is the deeply personal, often shocking and ultimately inspirational story of a woman left to pick up the pieces of a life shattered by terrorism. With no husband by her side or father for her child, Kristen had to find the strength within herself to embark on a journey that would lead first to the creation of the 9/11 Commission and then to her role as one of the country's most outspoken activists and critics of the current administration.

    Thousands more narrowly escaped, their survival a result of eerily prescient spur-of-the-moment decisions, acts of superhuman courage, the unfailing kindness of strangers, and, in some cases, fortuitous strokes of luck. September 11: An Oral History unites the voices of that day. It is at once a dramatic reminder of one of the most devastating events in history of the nation and a tribute to the spirit of cooperation and the outpourings of empathy that marked that day for so many people in the United States and abrad. Written and compiled by Dean E. Murphy, who covered the attacks on the World Trade Center for the New York Times, September 11: An Oral History presents vivid eyewitness accounts by those who rushed to the scene, as well as the stories of people around the country and abroad who watched as events unfolded on television and waited for news of friends, family, and acquaintances.A priest who runs an adoption center near the WTC paints an unforgettable portrait of what he calls "the meeting place of Hell and Earth that morning"; a businessman from Los Angeles in New York to conduct a training seminar recounts in breathstopping detail his descent with a blind colleague from the 78th floor of the North Tower; a senior at a high school; the owners of a small business in Arkansas describe their thoughts and feelings as they waited to hear from a customer who had become part of their lives though they had never actually met him; and a civilian employee at the Pentagon recalls giving up hope in a smoke-filled office, her hair on fire, only to be led to safety by the soothing voice of a colleague. Contributions from firefighters, police, and military personnel, and other rescue workers demonstrate the mixture of professionalism and humanity that justly elevated them, despite their own modesty, to the status of national heroes. There are stories, too, of those who narrowly missed being part of the mayhem--including a family of four who changed their plane reservations from one of the hijacked jets and others whose arrivals at work were delayed by unlikely coincidences and quirks of fate like forgetting to turn on the coffeepot the night before.The first and only oral history of September 11 that presents people from all walks of life, these poignant, often harrowing vignettes capture the grief, rage, and fear that gripped the nationj--and offer an intimate, inspiring look at the strengths that enabled us to move on.From the Hardcover edition.

    Months later, several health professionals faced criminal allegations that they deliberately injected numerous patients with drugs to hasten their deaths. Five Days at Memorial, the culmination of six years of reporting, unspools the mystery of what happened in those days, bringing the reader into a hospital fighting for its life and into a conversation about the most terrifying form of health care rationing.In a voice at once involving and fair, masterful and intimate, Fink exposes the hidden dilemmas of end-of-life care and reveals just how ill-prepared we are in America for the impact of large-scale disasters—and how we can do better. A remarkable book, engrossing from start to finish, Five Days at Memorial radically transforms your understanding of human nature in crisis.

    In Lower Manhattan, on a field in Pennsylvania, and along the banks of the Potomoc, the United States suffered the single largest loss of life from an enemy attack on its soil.In November 2002 the United States Congress and President George W. Bush established by law the National Commission on Terrorist Attacks Upon the United States, also known as the 9/11 Commission. This independent, bipartisan panel was directed to examine the facts and circumstances surrounding the September 11 attacks, identify lessons learned, and provide recommendations to safeguard against future acts of terrorism. This volume is the authorized edition of the Commission's final report. This volume is the authorized edition of the Commission's final report.

    Abdulrahman and Kathy Zeitoun run a house-painting business in New Orleans. In August of 2005, as Hurricane Katrina approaches, Kathy evacuates with their four young children, leaving Zeitoun to watch over the business. In the days following the storm he travels the city by canoe, feeding abandoned animals and helping elderly neighbors. Then, on September 6th, police officers armed with M-16s arrest Zeitoun in his home. Told with eloquence and compassion, Zeitoun is a riveting account of one family’s unthinkable struggle with forces beyond wind and water.

    A few moments later, he watched as the first plane crashed into the World Trade Center. Pfeifer, the closest FDNY chief to the scene, spearheaded rescue efforts on one of the darkest days in American history.Ordinary Heroes is the unforgettable and intimate account of what Chief Pfeifer witnessed at Ground Zero, on that day and the days that followed. Through his eyes, we see the horror of the attack and the courage of the firefighters who ran into the burning towers to save others. We see him send his own brother up the stairs of the North Tower, never to return. And we walk with him and his fellow firefighters through weeks of rescue efforts and months of numbing grief, as they wrestle with the real meaning of heroism and leadership.This gripping narrative gives way to resiliency and a determination that permanently reshapes Pfeifer, his fellow firefighters, NYC, and America. Ordinary Heroes takes us on a journey that turns traumatic memories into hope, so we can make good on our promise to never forget 9/11.

     On the morning of September 11, 2001, two rigs carrying thirteen men set out from this firehouse: twelve of them would never return.Firehouse takes us to the epicenter of the tragedy. Through the kind of intimate portraits that are Halberstam's trademark, we watch the day unfold--the men called to duty while their families wait anxiously for news of them. In addition, we come to understand the culture of the firehouse itself: why gifted men do this; why, in so many instances, they are eager to follow in their fathers' footsteps and serve in so dangerous a profession; and why, more than anything else, it is not just a job, but a calling. This is journalism-as-history at its best, the story of what happens when one small institution gets caught in an apocalyptic day. Firehouse is a book that will move readers as few others have in our time. More than 6 years after his death David Halberstam remains one of this country's most respected journalists and revered authorities on American life and history in the years since WWII. A Pulitzer Prize-winner for his groundbreaking reporting on the Vietnam War, Halberstam wrote more than 20 books, almost all of them bestsellers. His work has stood the test of time and has become the standard by which all journalists measure themselves.

    Across the globe, we sat riveted to television and computer screens as journalists flocked to the Atacama desert. While we saw what transpired above ground during the grueling and protracted rescue, the story of the miners experiences below the earths surface and the lives that led them there hasn't been heard until now. In this master work of a Pulitzer Prizewinning journalist, Hctor Tobar gains exclusive access to the miners and their stories. The result is a miraculous and emotionally textured account of the thirty-three men who came to think of the San José mine as a kind of coffin, as a cave inflicting constant and thundering aural torment, and as a church where they sought redemption through prayer while the world watched from above. It offers an understanding of the families and personal histories that brought los 33 to the mine, and the mystical and spiritual elements that surrounded working in such a dangerous place.

    Damon DiMarco's Tower Stories: An Oral History of 9/11 eternally preserves a monumental tragedy in American history through the voices of the people who were in Lower Manhattan and elsewhere in New York City on that fateful day.The stories DiMarco has collected come from a diverse group of human beings: individuals who managed to escape from the Towers; the bereaved of 9/11; the policemen, firemen, paramedics, reporters, and volunteers who risked their lives to help others; eyewitnesses who stood in shock on the streets below the Towers; WTC structural engineers, political experts, political dissidents, small business owners, and, of course, children whose lives will be forever impacted by the horror and chaos they witnessed.In the tradition of Studs Terkel, DiMarco's moving oral history chronicles the stories of everyone from the small group of people who miraculously made it safely down from the 89th floor of Tower 1 to the New York Times reporter trying desperately to fight her way through the fleeing crowds into Lower Manhattan, to the paramedic who set up a triage area 200 yards from the base of the Towers before they collapsed to the ordinary citizens of New York City who tried to get on with their lives in the days following the tragic event.This expanded second edition of DiMarco's literary time capsule includes follow-up interviews that track contributors' lives in the years since 9/11, as well as dozens of never-before-published photographs.

    On March 25, 1911, as workers were getting ready to leave for the day, a fire broke out in the Triangle Shirtwaist factory in New York’s Greenwich Village. Within minutes it spread to consume the building’s upper three stories. Firemen who arrived at the scene were unable to rescue those trapped inside: their ladders simply weren’t tall enough. People on the street watched in horror as desperate workers jumped to their deaths. The final toll was 146 people—123 of them women. It was the worst disaster in New York City history.

    As the moments passed, the patrons and staff who had been cleared out of the building realized this was not the usual fire alarm. As one fireman recounted, “Once that first stack got going, it was ‘Goodbye, Charlie.’” The fire was disastrous: it reached 2000 degrees and burned for more than seven hours. By the time it was extinguished, it had consumed four hundred thousand books and damaged seven hundred thousand more. Investigators descended on the scene, but more than thirty years later, the mystery remains: Did someone purposefully set fire to the library—and if so, who?Weaving her lifelong love of books and reading into an investigation of the fire, award-winning New Yorker reporter and New York Times bestselling author Susan Orlean delivers a mesmerizing and uniquely compelling book that manages to tell the broader story of libraries and librarians in a way that has never been done before.In The Library Book, Orlean chronicles the LAPL fire and its aftermath to showcase the larger, crucial role that libraries play in our lives; delves into the evolution of libraries across the country and around the world, from their humble beginnings as a metropolitan charitable initiative to their current status as a cornerstone of national identity; brings each department of the library to vivid life through on-the-ground reporting; studies arson and attempts to burn a copy of a book herself; reflects on her own experiences in libraries; and reexamines the case of Harry Peak, the blond-haired actor long suspected of setting fire to the LAPL more than thirty years ago.Along the way, Orlean introduces us to an unforgettable cast of characters from libraries past and present—from Mary Foy, who in 1880 at eighteen years old was named the head of the Los Angeles Public Library at a time when men still dominated the role, to Dr. C.J.K. Jones, a pastor, citrus farmer, and polymath known as “The Human Encyclopedia” who roamed the library dispensing information; from Charles Lummis, a wildly eccentric journalist and adventurer who was determined to make the L.A. library one of the best in the world, to the current staff, who do heroic work every day to ensure that their institution remains a vital part of the city it serves.Brimming with her signature wit, insight, compassion, and talent for deep research, The Library Book is Susan Orlean’s thrilling journey through the stacks that reveals how these beloved institutions provide much more than just books—and why they remain an essential part of the heart, mind, and soul of our country. It is also a master journalist’s reminder that, perhaps especially in the digital era, they are more necessary than ever.

    He kept it with him on the way to church that day and nearly every day after. It was a fixture as he grew up, tucked in jeans or wrapped around his head as he played lacrosse for Boston College. The bandanna was a signature, long before it became a symbol.   Welles was like a lot of us, if just a bit better - an honors student, but not the valedictorian; a Division I athlete, but not a star; kindhearted but not saintly. He wanted the stuff of a good life and was willing to work for it. Fresh from college, he came to New York City for a job on Wall Street. His office was on the 104th floor of the World Trade Center.   But Welles wasn't entirely fulfilled by his desk job. He'd grown up volunteering at the local fire department in Nyack and loved the necessity and camaraderie, the meaning of the role. And so, shortly before 9/11, he called his father to say he was thinking of quitting finance and applying to be a firefighter with the FDNY. His father, a fellow banker and volunteer firefighter, was stunned.   When the World Trade Center fell, Welles' parents, like the families of so many who were lost in the attacks, had no idea what happened to him. In the unbearable days and weeks that followed, they came to accept that he would never come home. But the mystery of his final hours lingered painfully.   Eight months after the attacks, however, Welles' mother would read another news account that would yet again change the family's lives. A survivor from the attacks, who'd been badly hurt on the 78th floor of the South Tower, said she and others had been led to safety by a stranger, carrying a woman on his back, down nearly twenty flights of stairs. When they emerged from the stairwell, firefighters took them the rest of the way out. But the young man turned around and went back up the stairs. He would make the trip up and down again and again, taking a group with him each time. The survivor never asked his name and couldn't see his face. But she remembered one detail clearly: he was wearing a red bandanna.   Welles' parents knew they'd found their son. They sent the woman a picture of Welles, and she confirmed: it was him. The story spread. Welles was honored as an FDNY fireman, the first time in its history the New York City Fire Department had named a civilian to its ranks as an officially recognized member. Year after year, first at Boston College and now around the country, there are Red Bandanna days and races to honor Welles' sacrifice. When President Barack Obama spoke at the opening of the 9/11 Museum at Ground Zero, he chose to tell the story of one life lost: Welles Crowther.   Tom Rinaldi's The Red Bandanna is about a fearless choice, about the crucible of terror and the indomitable spirit to answer it. It travels Crowther's path to purpose and the journey his family has been on in the days and years since. Examining one decision in the gravest situation, it celebrates the difference one life can make. It is the story of a new symbol for strength, and how a bandanna has become the red badge of courage for a new time.

    Masterfully weaving together multiple strands of the events in New York; at the Pentagon; and in Shanksville, Pennsylvania, Fall and Rise is a mesmerizing, minute-by-minute account of that terrible day.In the days and months after 9/11, Mitchell Zuckoff, then a reporter for the Boston Globe, wrote about the attacks, the victims, and their families. After additional years of meticulous reporting, Zuckoff has filled Fall and Rise with voices of the lost and the saved. The result is an utterly gripping book filled with intimate stories of people most affected by the events of that sunny Tuesday in September: an out-of-work actor stuck in an elevator in the North Tower of the World Trade Center; the heroes aboard Flight 93 deciding to take action; a veteran trapped in the inferno in the Pentagon; the fire chief among the first on the scene in sleepy Shanksville; a team of firefighters racing to save an injured woman and themselves; and the men, women, and children flying across the country who suddenly faced terrorists bent on murder.Fall and Rise will open new avenues of understanding for everyone who thinks they know the story of 9/11, bringing to life—and in some cases, bringing back to life—the extraordinary ordinary people who experienced the worst day in modern American history.