Throughout the shift, the dispatcher is faced with stabbings, robberies, medical calls, fights, and a variety of other calls. There is no telling what the next call will bring. Some of the calls faced by the dispatcher are heinous, some are tragic, and some are a complete waste of time.You will get to see what life is really like for a 911 dispatcher. While some of the details have been modified to protect the identity of those involved, this books was inspired by true and actual calls handled by a 911 dispatcher.Warning: This book contains some adult language and topics.

    From her dazzling performances in the Carry On films to Russ Abbott's Madhouse, to her favourite character Maureen Holdsworth in Coronation Street to the green hills of Emmerdale, Sherrie's warmth and good humour won her a place in the heart of the nation. And now an adored presenter on Loose Women, which she joined eight years ago, Sherrie has become a friend and confidante to the millions who tune in for her naughty sense of fun, openness and quick wit.But behind the laughter Sherrie has been hiding a secret heartache. After 30 years of marriage, she is finally divorcing the man who cheated on her and squandered all her money, leaving her bankrupt, on the brink of an alcohol problem and suicidal. It has taken her nine years to reach this point; but Sherrie is now ready to share her story – and it's one that at times seems more fitting to a soap opera than real life.From living in a brothel to being ditched at the altar, to living in fear of her stalker to nearly murdering her Corrie co-star (by accident, of course!), to the on- and off-screen lovers, friends and foe, to struggling to conceive her much-loved daughter,Sherrie – a natural storyteller – always manages to see the funny side and tells it like it is with warmth and a cheeky smile.Brimming with brilliantly funny anecdotes and larger-than-life characters, Sherrie’s story will delight, entertain and, above all, make you laugh.

    As a member of the Nolan sisters, Coleen Nolan was born into the spotlight and has stayed there ever since. She has now become one of the nation's favourite TV presenters and is used to newspapers and magazines claiming to have the inside story of her private life. In No Regrets Coleen finally reveals the truth of what really happened during the last few rollercoaster years, truly the worst of her life. Whilst it's certainly been a traumatic time for the whole family, Coleen is a survivor. First and foremost, she is a mum and is determined to hold her family together. The Nolans finally put aside their infamous feud to rally round their beloved sister Bernie, who tragically lost her fight with cancer on the 4th of July last year, aged just 52. In this memoir, Coleen movingly describes her struggle to deal with the emotional scars that come from losing someone so close and the effect it has had on her own life. In this incredibly candid memoir, Coleen writes with raw honesty about her family troubles, her career highs and lows, and her struggle with her body image. In recent years, Coleen has found herself in both a plastic surgeon's office looking at a £20,000 bill to 'fix her face' and at a breast cancer clinic asking for the removal of her healthy breasts to avoid becoming the fourth sister in the family to be struck down by cancer. Wonderfully warm and moving, and brilliantly funny and honest, No Regrets will take you from laughter to tears and back again as you share in Coleen's very personal journey.

    It was, however, preferable to his day job of paving driveways, and that day in 2005 saw the start of an incredible journey for Ferris, Ulster and Ireland rugby. A Celtic League title in his very first senior season with Ulster. A Grand Slam in 2009, followed by a sensational Lions breakthrough. A starring role in Ireland's greatest World Cup win, over Australia in 2011, when Ferris famously picked up Will Genia and carried him ten yards. And leading Ulster from nowhere to the Heineken Cup final.Stephen Ferris had an incredible rugby career, tragically ended by ankle injuries so severe they will never properly heal. He is an inspiration to the population of Ulster, an emblem of the sport that serves as such a positive expression of its culture and identity, and earned the respect and admiration of fans across Ireland for his strength, pace, skill and courage. Fearless, funny and full of an incredible array of stories from behind the scenes of Ulster, Ireland and the Lions, this is the must-have rugby book of the year.

    But Crissy's path to success was far from easy. Born and bred in the backstreets of Liverpool, her poor but idyllic young life was plunged into darkness at the age of eight, when her grandfather began to abuse her both physically and sexually. Pregnant and married to a violent bully at sixteen it seemed that trouble and turmoil would always stalk her. Having finally escaped her violent marriage, Crissy began to turn her life around. She tells of her first experience as a performer when a friend bet her that she wouldn't enter a stand-up competition - she ended up being runner up in the north west region. Establishing herself on the comedy circuit she was then cast in Ladybird Ladybird for which she won Best Actress at the Berlin Film Festival. From there, Crissy became a familiar face on television, landing roles in a host of popular programmes including Brazen Hussies, alongside Julie Walters. This is a candid, harrowing and often hilarious memoir. Crissy has been through some of the most shocking experiences imaginable, but what really shines through from every page, is her indomitable, wicked sense of humour. By turns harrowing and laugh-out-loud funny, this is one of the most astonishing books you will ever read.

    Comedy and Error Simon Day, star of the Fast Show and Bellamy's People tells the shocking, sometimes sad and hilariously funny story of his life so far Full description

    By the time she was 21, she was a single mum with two very young children, David and Emily, and it was a real struggle to make ends meet.But Kym had always dreamt of performing and even though the odds were stacked against her, she was determined to make her dream a reality. One day she auditioned for a new TV show called Popstars and her life changed forever.Kym now stars in the nation's favourite soap, Coronation Street. But her life off-screen hasn't been easy. She reflects on her marriage to Jack Ryder and how hard she tried to make it work. Kym found new love with Hollyoaks star Jamie Lomas and after tragically losing their first baby Archie in 2009, the couple were over the moon to welcome little Polly Lomas into the world earlier this year.Entertaining, funny and incredibly honest, From the Heart is a fantastic read all about how sometimes the best things happen in life when you refuse to give up hope.

    The complex and troubled relationship with discipline, alcohol and authority during his exhilarating cricket career. The search for an authentic voice as a player, free from the blandness and conformity of modern professionalism. Is Flintoff the last of his kind, in any sport?Through all his highs and lows, triumphs and reversals, this book reveals a central tension. There is 'Fred' - performer, extrovert, centre of attention. Then there is 'Andrew' - reflective, withdrawn and uncertain. Two people contained in one extraordinary life. And sometimes, inevitably, keeping the two in balance proves too much.We are taken backstage, seeing the mischief and adventure that has defined Andrew Flintoff's story. Above all, we observe the enduring power of fun, friendship and loyalty - the pillars of Flintoff's career. At ease with his faults as well as his gifts, Andrew Flintoff has sought one thing, even more than success: to be himself.

    It will keep you entertained for hours. It's the very unusual story of Paul Henry - from his eventful childhood to his adventurous career in journalism to his recent outrageous comments on television which divided the country.A natural-born story teller, Paul spins many great yarns in this book. It's fascinating insight into his complex character. He's surprising -- he doesn't adhere to any prescribed set of beliefs. He's bold -- he set himself up as an international news correspondent working out of his Masterton lounge. And he's versatile -- turning his hand to running a cafe, running for Parliament and running from terrorists.

    His big break came when he was invited to join the England squad for their tour to Argentina in 1990 and has been capped 100 times.

    The struggle to understand took a lifetime.In 1960s Bristol, Susan's family was like any other with its joys and frustrations, and fierce loyalties. Then tragedy struck and left a legacy that was to last a lifetime.Susan was only nine when her mother died. A year later she was sent away to school. She didn't want to go, and didn't understand why she had to. In her struggle to cope with an uncertain world - a world where nothing seemed to make sense any more - she pushed away the one person she loved best, her father. It wasn't until adulthood beckoned that she realised that, in order to turn their relationship around, she had to learn to love - and trust - again.

    Jarratt, who has often courted controversy in his long career as a journalist, editor and documentarian, pulls no punches as he rides an exhilarating wave of nostalgia from the Sixties up until now, through the heady days of drugs, alcohol and excess from Bali to Biarritz, Morocco to Malibu, and other exotic locations in between. Filled with the carefree, sometimes reckless enthusiasm of youth, yet balanced by reflection and insight, this is a book that will be devoured by surfers young and old, and by free spirits of all kinds and all ages. About the authorPhil Jarratt has worked in surf publishing and the surf industry for more than forty years, and is regarded as one of the sport’s foremost authorities. The editor of Tracks and Australian Surfer’s Journal and an associate editor of Surfer, Phil has received the Australian Surfing Hall of Fame Media Award four times and has won numerous other awards for his work. He has authored thirty-five books including award-winning surf histories and bestselling biographies.

    They said Mick had a sixth sense for great accuracy in his playing days - he could find a party from any range. Quinn says he only put £50 on each horse race - but liked to stay in the bookies for twenty races a day!Sentenced in 1987 to three weeks in prison for twice driving whilst banned, Mick's been accused of punching Peter Schmeichel on the football pitch and John Fashanu off it. On retirement, though, Quinn switched to horse racing, the Sport of Kings, but controversy led the blue bloods of racing to hang the scouse oik out to dry and he was suspended from training for two and a half years.Who Ate All The Pies? is the funniest and most honest football book you'll read for a long, long time.

    And yet, question marks have followed him around; question marks about his goalkeeping suitability after arriving on Merseyside; question marks about his integrity after match fixing allegations were laid against him. Here, Grobbelaar takes you to Africa, where nothing is at it seems; he takes you back to an era when Liverpool ruled Europe; he takes you to the benches of the Anfield dressing room, where only the strongest personalities survived. For the first time, he takes you inside the court room, detailing the draining fight to clear his name.

    The smells, the noise and the speed were all there for me to experience. It was like a massive injection in my head and it just blew my mind. I knew within seconds that I was going to be a TT racer. I didn’t know how or what I was going to have to do to achieve this, and my dad wasn’t going to be keen. Everyone around me was aware of the dangers, but from that moment I knew I had to do it.’ John McGuinness is one of the all-time giants of road racing, with a huge host of victories to his name. But his easy humour and down-to-earth attitude off the bike have always kept people guessing: what’s the truth about the man inside the helmet, that has kept him at the top of such a sport for over 20 years?His autobiography tells the whole story, from his humble beginnings in Morecambe and getting his first bike at the age of 3, to working as a bricklayer and cockle fisherman before deciding to follow his dream, and finally to his many victories in the most dangerous sporting event on the planet. He tells of what it takes to be a champion in such an exacting sport, and to keep winning even though all logic tells you to stop – and when so many of your fellow racers are paying the ultimate price for doing it. This thrilling autobiography gets into the head of the man who stares death in the face, and doesn’t even flinch.